Staples

Came in to print and design holiday cards. There were a couple people on staff at the copy & print center.
While they were both nice, it was incredibly inefficient. For example — their directions to me on how to use the design center was vague so when I went to go use it it took me forever to find my photo that I sent to their address (it was hidden in some random folder), and then the system lost my work twice.
The guy finally helped me out but instead of immediately ringing me up, he was telling stories to his coworkers, leaving me hanging wondering if I should wait for my printouts or leave and come back. I finally interuppted (I had to do this several times during my experience there to get someone’s attention) and only then did the guy tell me — oh yea you have to come back in 2hr but I can ring you up now. You don’t think you could’ve told me this when you were helping me?
Also whatever Windows program they’re running to design your card is ancient — I don’t think I’ve used that version of Windows for like 15−20yrs!
I spent an hour here needlessly.
Upgrade your systems Staples.
And train your employees to take customer service seriously. I get that it’s the holidays and everyone’s in a festive mood but I’m not asking for anything above and beyond normal sales person — customer interaction here.

Nice people, fast service. A great help to a startup entrepreneur who needs a mailing and copy center. They can package and mail or send UPS or FedEx. Very convenient.

Print and copy center
They really need to teach them how to print color correctly.
Last two weeks ago, I sent them a simple JPEG image to print in poster size. When I picked up and the color didn’t match what I sent to them over their website. I asked why and said the screen always lighter and dark output in printing. And I was told that I needed to make it lighter and resend it. But it didn’t make sense at all, I should get what I see and what I get after it printed.
So they said they will check and get back to me. Next day and no one call me and I called in and said I can pick it up. When I got there, they only showed me a sample which that exactly color that I wanted. Then I needed to come back next time to pick it up. This time, print out was perfect color and same as what I saw in my iPhone but when I said how they did it and salesperson couldn’t explain. It was laminated, but the border was wrinkle up and said it supposed to be like that. Not professional at all!!!
They didn’t ever offer me a discount or apology for making me to travel three times and made feeling like person who caused all the trouble.
Next day, I emailed to them to find out how they resolved my problem so my future order wouldn’t be repeatedly to come back and re-​explain the same problem. Well, still not return email or call from them.
I am looking for other printing service now.

Staples is falling off more and more and here is a prime example. I am returning customer every week and print the same thing every week. I needed labels printed however when I went to their copy center, I was told they could only print certain labels. I pleaded my case but received any hep or convenience. I will start using another printing place if this is the case. Staples get your stuff together and help loyal customers.

Phenomenal, outstanding service in the Copy and Print Center. Great helpful employees. I came in to see about a print job I had submitted, and it was already printed, on the checkout counter, and the attendant was expecting me by name.

Just your standard Staples. It appears they are doing a bit of renovation out front, so it does appear closed, but no worries, it is open. I went in yesterday strictly to mail something via UPS.
The man at the counter was very friendly and quick with his service. Overall the store was clean and there weren’t any lines.
It appears this Staples is also branching out to food and snacks as they had a isle dedicated to household items.

I stopped in here looking for a few items last week. It’s located right off Route 70 and if you’re traveling west, it’s easy to access.
As I searched for one specific type of paper in the forest of paper options, a staff member asked if I needed any help, and then directed me to the paper type I was looking for — an aisle over. Really helpful!
The place seemed to be well-​stocked and renovated pretty recently. It’s a good option for office supplies in the Cherry Hill area.

This Staples location is my go to for office supplies. They even had the 2014 wall calendar I needed for our office in stock in the store on 12÷27÷13. The staff are great on the phone and in person. When I called today they offered to save the calendar I wanted without my even having to ask. That’s customer service!

I sometimes forget about this location, but a good one to keep in mind if you have business needs in the area (copying, business products, etc.). Service is usually friendly, store is normal for a Staples in terms of size, etc.
Plus, if you’re shopping Staples, your partner can go next door if they want and look at pet supplies at Petco.