Customized Teez

This may just be the worst experience I’ve had in a retail store. I call the number that is on Greenbrier Mall’s website and a man answers «hello,» as if it’s his cellphone. Then I inquire if it were the store and after a minute of silence he replies yes. I should have known here that this is not the place for me. I ask him what type of files they need, the time it takes to complete, and how much. He replies it ONLY takes 10 minutes and it would be $ 25. Great, I jumped in my car to the mall. I tell the lady what the guy said to me and handed her my drive for the files. I notice one other customer so I ask how long will the wait be. Lady said 20 minutes. Cool. 20 minutes turned to 40 minutes. Then 40 minutes turned to an hour. I ask the lady what’s going on because she keeps stopping to talk to people. After waiting 90 minutes I call the number I called previously as he is the owner. Again he answers hello. Really dude?!? Get a google number and run your business effectively. He didn’t see the issue with me waiting 90 minutes. I tell him about the price difference on top of the inconvenience. He didn’t care. He called the store and the lady looked at me as he talked. Clearly the time she stared at me she could have been completing shirts. When she finally got to my order, it took her two minutes. Yes two minutes. Then tells me the next time I come, she will do better. The next time? Imagine that! This place sucks! I am willing to pay triple what I did to have the job completed timely. A 20 wait turned to 110 minutes. Find another shop.