FedEx Office Print & Ship Center

I missed a delivery Thursday that required a signature and while Fed Ex was fast at getting it rerouted to this pack and ship store that’s where it ended. I rolled in at 15 or so past 5pm Friday to 3 folks working at the counter. One of them acknowledged my presence then I was ignored for 4 minutes or more. I’m fairly hard to miss so I know they knew I was there but no one wanted to stop what they were doing to help me. Having never been there before I didn’t know at which of the 20 different counters I was to wait at (a little exaggeration for effect) but apparently I was at the wrong one. Someone finally motioned me to the correct counter where I was assisted by the person who originally acknowledged me. If she would have been just a tenth of 100% nicer I would have sworn I was being helped by a cobra. It’s totally cool they’re 24 hours but they won’t ever have to worry about ignoring this face again since yesterday was a one and done event for me. I almost felt as though I should apologize for making them assist me.

Appalling lack of customer service!!! I went in to make color copies– the public copiers produced poor quality results so I requested they make one using the larger machine in the back. The girl at the desk was rude and took forever to accomplish this simple task. We left since we felt we were inconveniencing them.

OMG! I came here on Saturday evening and it was crazy busy. To my surprise only 2 people were working. This was very frustrating. I had a drop off (prepaid return package). And what I thought would be 5 minutes tops turned into a 20 minute visit. One worker was handling the print shop side and the other was handling the front. The employee at the front was obviously the one responsible for answering the phone as well. I mean he would not let the phone just ring ring ring… he would answer it every time!
I may of just picked the wrong day to come. But I figured the holiday season came and went so it wouldn’t be crowded. But to my surprise… sheeesh.
I hope if I visit again this will not be my same experience.
Nevertheless, the store seemed well organized and clean.
Have fun :)

Danielle was fantastic !!! As soon as I walked in I was greeted and asked what i needed! I told her is it possible to have the stuff wrapped and taped… She said yes and did it for me right there quick, fast and cheap ! I will be using this one for now on!!!

I use fedex office for all of business printing needs, mainly flyers, proposal forms, carbon copy estimate forms etc…
Their turnaround is super fast, usually next day, and they have gotten the order right every time, and given me a courtesy call to let me know as soon as its ready for pickup. Couldn’t be happier!

This FedEx location is usually not too busy and good for a quick copy or package drop off. However, there is one employee (with a very unfortunate comb-​over!) at this location who routinely creates headaches and hold-​ups for customers. Avoid him at all costs!

Does its job… hard for a place like this to not be A-​OK. I shipped a box of stuff back to Cali but it was easier for me than for most since I just used my FedEx account — cuts out a lot of room for error on their part. The young lady helping me was efficient if a bit dead on the inside… not a spark of life to be found LOL