Greenbrier Florist

I ordered the Teleflora’s Sunny Smiles bouquet for Valentine’s Day. I ordered on Thursday for a Saturday delivery. The ordering process went smoothly and received an order confirmation shortly after. The order process warns me of their substitution policy and I accepted without thinking about it much because I understand some flowers may not be available. I assumed the end product no matter the substitution would be similar in quality according to the picture on their website. Well, I went over to my girlfriend’s and noticed the actual bouquet she received. Absolutely NOTHING like had ordered. I was expecting «Dazzling green roses, peach spray roses, yellow asiatic lilies, alstroemeria and solidago along with beautiful leafy greens are delivered in a yellow Serendipity vase» or something similar. What she got was more like Teleflora’s Be Happy Bouquet with Roses but without the roses and yellow mug. It was just yellow and white daisies! If they had at least included some yellow roses I think I would have been okay with the substitutions. I ordered from Greenbrier Florist because they were supposedly rated highly as Best of Hampton Roads.

Ordered flowers for my wife’s birthday and the team did a great job. The flowers were stunning and the price very reasonable for all the exotics they put in to the bouquet. Great shop where you can pick up something on the go or request something special at the last minute.

Awesome staff. Reasonable pricing on fresh flowers. Went here for a last minute anniversary gift

I was away for my 27^th wedding anniversary so I was shopping online (via iPhone) for flower delivery. Greenbrier Florist came-​up on Google. They compete with all other national florists so I decided to shop «local» while out of state. Online, the transaction was smooth. The following day, the florist called me with an issue about availability of the roses I ordered, resolved it over-​the-​phone, and the dozen pink rose bouquet arrived on time with personal message printed properly. Very professional service and prompt delivery, quality floral arrangement. I will be a repeat customer!

Greenbrier Florist of Chesapeake did not send anything close to the flowers ordered using Teleflora, the Cotton Candy Deluxe, but sent some Wal-​Mart looking daisies and not roses. I can send the picture. A full refund is expected, and I have not heard yet from Teleflora about my refund, a nd after inquiring four times. The owner, Jackie I believe, said she coudln’t really care what I told Teleflora, and that they had 2,000 orders. Nice customer service and attitude. Ridiculous. Never again.

My wife had a crappy day at work — and I was going to stop at Harris Teeter for flowers. On the way to Harris Teeter, I saw that Greenbrier Florist was open. I gave VERY little guidance (about how much I wanted to spend, and two flowers that my wife likes) and about 10 minutes later it was done and gorgeous! They even charged me less than he said he would. Throw in that when my wife called — they immediately started talking quietly to not give away the surprise, these guys are great!