Greenbrier Veterinary Emergency Center

My husband took our sweet 14 week old puppy to the emergency vet after he had a significant appetite loss for several days. He had the pleasure of working with several technicians and Dr. Capp who diagnosed our sweetheart with Intussusception. He left our puppy there to remain on IV fluids and came home to talk to me about our options. We decided to proceed with a costly surgery and Dr. Capp answered my many questions on the phone. Not once did she display any exasperation and she was incredibly patient as I tried to come to grips with the medical condition and the cost to treat it. Our puppy went into surgery immediately around 1 am and Dr. Capp called when it was over to update us. Our puppy stayed overnight and the wonderful staff called us with updates regularly and I felt content knowing that our puppy was being cared for.
Two days after being home our puppy lost a staple. We returned here late on a Sunday night and I saw first hand how the staff dealt with incredibly ill dogs and their owners who were beside themselves. Our situation was not a matter of life or death and we understood the gravity of the dogs waiting before us. Nevertheless, we had the pleasure of being treated by Dr. Howland who rendered exceptional care to our puppy and answered all of our questions and concerns. His bedside manner is remarkable and his love for this career was palpable. The same can be said for all of the technicians and assistants that we came in contact with that night.
Outstanding is too weak to define the service that we’ve recieved here. We hope to not have to return once the staples are removed but will not hesitate to return if another actute situation arises. A million thanks from my husband, myself, and our precious Weimarainer Jake.

First time I’ve had a GREAT experience at an emergency vet!
We came in hopes they could help with our dog shaking her head due to an ear infection, however due to an upcoming allergy appointment that I made them aware of they recommended waiting it out the few days until then. Due to the fact we would have to postpone that appointment if they gave her any meds.
So instead of waisting our money they recommended waiting which I super appreciate because our dog is a money pit!
We will be back for any other emergencies (hopefully not soon)!

Great place. Brought my dog in for an emergency visit and the 24 hour servise is reliable. They were able to get him in and on meds for his problem. Although i drove 20 min to get there i would make the drive again. As far as pricing goes. No er visit is cheap

If I could give zero stars I absolutely would.
I am a service member currently stationed in Korea. My fiancé stayed Norfolk with our dog. The dog must have gotten into something and made himself sick and like a responsible pet owner, my fiancé took him right in. After saying they needed to do a bunch of tests, they said the total would be 500 which is fine other than the fact that we have to pay it all this minute. After having to pay out of pocket to stay in hotels until I could find an apartment here, I was broke. My fiancé didnt have enough. My mother said she would cover what we couldnt but when she called, the very RUDE woman on the phone hung up on here. Another family friend offered to help but they said she would need to come in right then to fill out all kinds of paperwork which most people would understand is extremely inconvenient especially considering she has two small kids at home. My fiancé tried explaining that we would be able to pay the full amount first thing tomorrow but they were not having it and apparently threatened to call the police if he didnt pay. I am so angry and dissatissfied with this place and their lack of understanding. I am having a hard time not filling this with cuss words. I would absolutely NOT recommend this place to anyone.

Very helpful staff– everyone was extremely nice and the wait time was not too long at all. The prices were not exorbitant as is the case with many emergency clinics. In the end we lost our dog, but before he died, they made a clay paw print, which at the time didn’t really matter to me, but now I’m really glad that I have it. Just a little something extra that really meant a lot.

We thought our terrier had eaten a Motrin. We rushed him to the office and they were very professional and courteous. They explained everything and took our dog right in and administered meds. Within an hour it was all done and we headed home. The doctor came out and was very thorough in explaining everything. Ultra fast, very very reasonable price. My ER vet of choice. THANK YOU GVEC!

I definitely recommend this vet, not overly priced for last minute help, and the doc was knowledgable. There reception area needs a makeover, very hard bench seats + waiting over 4 hours to be seen = sore tush. But they work just like a real ER, and they really helped out my little man.

I have a dog who just gave birth to a litter and she wasn’t nursing them. I took all 8 puppies and the mother to GVEC on a Sunday at 7pm. The staff was amazing and very through. They showed me a few tricks to get her to nurse and as a precaution gave me FREE antibiotics just in case things got worse. As a bonus they checked out the pups just to be sure they were all healthy. All this and the bill was cheaper than my regular vet. I wish they were a regular vet than an emergency. If you do have an emergency do not go anywhere else!

Had to run to the Vet ER today because Dante was crying out in pain at different times. The only place open on a Sunday was Greenbriar Vet Clinic.
They really did a great job assessing what was wrong and for ER prices, it really wasn’t bad. They even recommended me not get the X-​rays and other work ups which I appreciate. They told me he’s got a slipped disk in his lower back and a bad knee and to just follow up with our regular vet. You can bet I’ll be calling them tomorrow morning.
This is what happens when you have a 15 lb (19″ tall) dog that can jump onto of a 5 foot wall. Those joints just get kinda worked, I guess.
I think they really did a great job getting people through. Even with much worse cases around me (they saw those pets immediately) we were still able to get in and out in about 2 hours. It’s an ER guys. We could’ve been there much much longer.

My fourth visit to the clinic with my cats and wonderful and thorough care every time. They are very sensitive to the pet and the pet owner and tell you upfront what the charges will be for any services. I had my 23 year old cat euthanized by the clinic a few years ago and they were wonderful!

Thank goodness I haven’t had many vet emergencies. But I still have used this vet for specialist care. My border collie had a surgery there for a condition called OCD, which was a structural problem that made her limp when she was a puppy. She mended very nicely from the surgery and became an athlete (flyball dog) with no trouble after that.
Recently, my dog had a tumor removed that was malignant. I took her to visit Dr. Brewer, who from what I hear is the only oncologist in the area for more detailed information on her treatment options. Dr. Brewer went over everything in detail and took a lot of time to answer my questions during the consultation. He was also very thorough giving her an examination and feeling/​checking for other tumors. I won’t be getting treatment via his office (since I live in Kill Devil Hills), but I am thankful for a good consultation. He also said I could call if I had any more questions. He’s definitely a vet who listens and won’t rush you.

Alrighty — my update for this establishment is long overdue.
To make a long story short, one of my cats died en route to GVEC at 4am. To make matters worse, I was also pregnant at this time. I still had about a 20 minute drive when I realized my cat had passed away. When I arrived at GVEC, the person on duty was so incredibly kind and compassionate. In fact, when I returned to pick up my cat’s ashes, the staff again were incredibly compassionate. In a situation that is wrought with emotion, GVEC was a class act. I am glad that I can improve my rating.

Even though they work with only the dogs and the cats, they love to be willing to help you with the animals by referring to the best emergency hospitals or will take in the injured wildlife animals and send them to the proper rehabbers for you. I just adore the staffs at this emergency center. They rescued my mother’s cat from Hartz’s flea killer gel.