The Real Estate Group, LLC

I have been overwhelmingly pleased with the service at the Real Estate Group’s property management office. Lori Osenbaugh and the rest of the team are ALWAYS professional, timely and organized. As homeowners who are thousands of miles away from our rental property, it is imperative that we have an excellent property manager to oversee our home and take care of any issues or concerns for our tenants. After several years of working with an unprofessional and unorganized company (in which our house and tenant were neglected), the Real Estate Group was a true blessing. I cannot recommend this team enough!

My husband & I have just started our home search. We’re fairly new to the area. We have been checking out neighborhoods. We saw a nice home that we WERE very interested in so I called the realtor (Pam Johnson). First of the house was filthy & it has list price of $ 425k. When we entered the FROG it was extremely evident that a squatter is staying there. It’s apparent no on is keeping an eye on the property.
My husband & I was conversing with the realtor. She did not seem to be knowledgeable about home finance. My husband is bank auditor & therefore part of his job is auditing mortgages. She also made a snide remark insinuating that she didn’t believe we could afford the home. We wouldn’t have been looking at it if we couldn’t afford it.
So after this experience as we continue our home search we WILL stay away from this agency. Our encounter left a bad taste. My husband is still fuming over this & that was 3 days ago. He felt extremely insulted by the realtor.
After all of this I wouldn’t take the house is it was given to me. The proof of a squatter is unnerving and def makes the home highly unattractive. Plus the fact it was so unkempt.

I purchased my first home using a Realtor from The Real Estate Group (AV Bowman). I could not have been happier with the experience from start to finish. When I closed on my house, I signed the paperwork at the Chesapeake Office. All of the staff members that I interacted with were professional and friendly. I would definitely recommend using The Real Estate Group!

Rented a home with The Real Estate Group. My property manager was excellent and responsive. Every time I had an issue I would call and they would give me a solution, usually through professionals. I’ve had other landlords and they were difficult to work with. My property manager went above and beyond one weekend and I can’t speak more highly of their services.

I have had nothing but positive experiences with The Real Estate Group. From the moment we got in touch with them about purchasing our first home, they were attentive and engaged. Being a young, first-​time homebuyer is a scary thing, but they walked me through each step of the way, making sure I was comfortable. I’ve now been in my home for over five years and still maintain relationships with the fine folks at TREG! Thank you guys for all you do in the Hampton Roads community!

My husband and I rented a home in the Harbour View neighborhood within The Riverfront community. The Real Estate Group was the property management company for this house. In my opinion, THEY WERE THE WORST PROPERTY MANAGEMENT COMPANY! Here are just a few issues we encountered: Prior to moving to the area, we asked the property manager who the utility companies were– she had no idea. On the day we moved in, we discovered the house had never been cleaned or improved from the previous tenant (despite what our lease states). Sadly, because of this, there was an ant infestation. Our property manager told us after a couple weeks, that the house was in this condition because the previous tenants stopped paying rent and moved out. Somehow, that became our problem. After much back and forth, a supervisor finally agreed to have the house cleaned. We lived in the house for 18 months and were excellent tenants. When there were a couple small issues, the property manager was very unaware of how to deal with them, so we usually just dealt with everything ourselves. Our rent was automatic on time every month. When we were moving out we specifically asked to do the home inspection WITH our property manager (Kristen Perecko) so there were no issues. The walk through went great and she said we would have our full security deposit back by the end of the month. SHE LIED. Once we moved out, we had to fight back and forth with incompetent managers at The Real Estate Group to get only a portion of our security deposit back. It’s disheartening that good tenants get taken advantage of and mistreated this way. I hope other homeowners and tenants read this review and are warned that these property managers do not care about their client’s homes or their tenants!