The UPS Store

I like to use UPS stores as an alternative to USPS offices for a better service and secure shipping. Unfortunately, I experienced a serious problem with preparing my shipment via this UPS Store in Hanbury. A wrong shipping label was created delaying the shipment of my package, a non-​existent tracking number was given, and I was unable to track my international package. In addition, the information on the customs form was guessed by the customer service associate, thus providing inaccurate information about my package. I had to rely on a prayer for my package to be delivered since I could not rely on the work done by this UPS location.
I asked for a partial refund for a bad customer service I received. The response by the manager/​owner of this store was varying from no contact, hung up phone in the middle of a phone conversation, to a threat to be thrown out by the police. Oh, I was also offered to talk to the manager’s husband (felt like we are back in 1950’s).
The costs for international shipments at this store are astronomic as well. Most of the time they add 100% additional costs for shipping when processing shipments through USPS, but I have experienced the added costs to be as high as 1200% on top of the actual shipping costs. (I am not kidding !!)
This really is not a customer friendly or wallet friendly store. The main focus at this UPS location is to do as little as possible and to make as much money as possible.
Stay away from this store !!!

+ multiple stars for easy notary service.
Have you been in a UPS store before? Yes… well then you’ve been in this one. They are all pretty much the same, but we were greeted promptly and the service provided was just what we needed. As noted in the tips the store is next to Harris Teeter and now sits between them and the newly opened Petco. It’s somewhat hidden when you first turn in the shopping area.