Tidewater Eye Centers

I setup a lasik eye consultation which was to be on a Friday. The Battlefield office called me 30 minutes before my appointment to tell me the «scheduler» had to leave for personal reasons. They couldn’t explain what the scheduler had to do with my appointment and why I couldn’t still be seen, just advised that someone (the scheduler) would call me Monday to reschedule.
Monday came around and the scheduler contacted me and set up my new consultation appointment. The day of my 2^nd attempt at an appointment, they called me 3 hours before, and AGAIN cancelled due to the scheduler not being in the office. Apparently the place shuts down and patients can’t get seen if this one person is not present. At least that’s how they make it sound. No other explanations were given, just that the scheduler would call me on a later date to reschedule a 3^rd appointment.
I told the caller I would take my business elsewhere. I would be stupid to try this a 3^rd time.

I had bilateral Custom Lasik done on April 1^st with Dr. Edmonds and couldn’t be happier. I definitely did my homework and had 5 different consultations at various doctors across the Hampton Roads area and decided to move forward with Tidewater Eye Centers. Here are my thoughts on the experience:
On the doc: Dr. Edmonds is 1 of the 6 certified Lasik surgeons in the area. His background is very impressive, but he also has great bedside manner. He answered all my questions and concerns in a friendly manner and even called me the night of my surgery to see how I was doing. While I know that there are no guarantees with Lasik, I felt very comfortable in his hands.
On the facility: It’s located in a strip mall, so is a nice small location (I went to one place that was huge and had ridiculous wait times). It was clean, nice, and the staff took good care to ensure everything was sterilized and in it’s place. There is a viewing room for your driver/​loved one if they want to watch the surgery.
On the staff: The staff here is the icing on the cake. They were friendly, knowledgeable, and really seem to love their jobs. I felt that all the technicians I encountered were extremely capable, but it was the Lasik Surgery Coordinator who really impressed me. She went above and beyond for me several times… from booking my appointment last minute to fit my schedule and working out the best price for me (even after the surgery occurred).
I highly recommend Tidewater Eye Center to anyone who is considering getting Lasik.