Power Home Remodeling Group

Just completed my fourth project. Totally professional at every level. No money down, zero % finance. Awesome policy of not signing off the project unless your are TOTALLY satisfied. And the warranty, cannot be matched! LIFETIME warranty on materials AND LABOR, transferable to the new owners if you should sell your home. Pricing was the best in town, even after obtaining quotes from Renewal by Andersen, Marvin and Pella windows. Products, far superior. Do the research.

Not sure if what they sell is good. Didn’t buy from them and I’m not planning on. For a 2400 sqf roof over 32k. Insane. Very pleasing sales guys. Extremely well practiced sales pitch, trying at all cost to close the sale before you could compare. Get ready for a 3 hour meeting with them. If what they sell is good I can only say it looks like but definitely not at that price.

Great work leading up to and during installation. Weather wasn’t super cooperative, but work was still done on time as promised. Sales team was informative and follow up appointments were on time and professional.

Great value, even better customer service. Highest quality window on the market. Very professional. Installation process was quick and convenient. Other companies have comparable quality, but we went with Power because of their above and beyond customer service and warranty.

Simply one of the worst companies I have come across when dealing with remodeling companies. They use basic pressure tactics, employ people who have either no experience or very little in actual trades/​remodeling who aren’t qualified to give legit estimates let alone act as a building inspector, and then are very aggressive the entire process once you engage with them including during the sales quote.
The most hilarious part was when one of their sales reps tried to tell my uncle (who has done general residential contracting for more than 35 years) and one of his partners who is a licensed building inspector they had no idea what they were talking about including questioning their price estimates for the materials and time quoted for a basic roof repair. Their interest rates for financing were also lousy when compared to standard line of credits from a bank or credit union too.
A general building contractor should NEVER pressure anyone during the sales or estimate process, stick to only what the client wants done or expressed a wish to get an estimate on, and give them things they request including other customer references without a hassle.

If I could give a 0 I would. While doing yard work a nice guy offered to have someone give me «quick free quote» on my roof. I had Mr. Roof out last year and they quoted me $ 10K which was a little high but something I keep in mind. The sales guy came and was very nice, joking, walked around my home with me. Came inside and did this half hour pitch about their company. Then showed me shingles and got on my roof. Then the fun started…
He came in and said he has to see my attic because that needs to be completely re done, he can tell without seeing it. I told him I had my house inspected a year ago and have pictures of my attic it is fine and no you can’t go up there and I just want my quote. He said he needed 45 more minutes and I said no way its been over an hour and I still have no quote. We sat back down and he started again trying to sell the company, I said you have 5 min. to either give me a quote or not because I have to go.
He said I needed all new vents which is about $ 6K, attic needs to be redone $ 4K, and then the kicker, almost $ 18K for the roof. I laughed as he continued to tell me I was lied to with my inspection. I said had I known this would take this long for something that could take 15 min. is ridiculous. I think I said I had to go 5 times and he finally said I don’t mind starting my Saturday early… I said I think you should. LOL this was a JOKE and the price is out of this world! If you have money and time to blow this is your company!
**UPDATE** NOW THEY KEEP CALLING ME, STAY AWAY FROM THESE SCAM ARTIST!

DO NOT ALLOW THEM TO PROVIDE YOU WITH AN ESTIMATE OF ANY KIND! Last night my husband and I were held hostage in our own home by the sales person from Power! He arrived late at 7:30 PM and we finally kicked him out at 9:30 PM. This is depite the fact that we told him my husband was recovering from surgery and he had 10 minutes left to wrap it up at 8:45 PM and provide us with a quote. He came in out an out of our house three times with various show and tell bags from his car. So unless you want to give up two hours of your life don’t do it!!!

A lengthy, arduous, confusing and aggravating experience.
We ran into Power Home Remodeling at a Home Improvement show in Saline, MI. We should have known better when their sales rep launched into his pitch with all sorts of awful jokes and awkward moments. The first major red flag was when we asked to set up a time for someone to do a site visit to provide an estimate. The sales rep picked up a cell phone, called a number and spoke with some type of scheduling service. After about 5 minutes of standing around waiting for the sales rep, he hands the phone to my wife explaining that she needs to talk to the operator to confirm the date and time. My wife then speaks with this anonymous operator who begins with «This call is being recorded and in order to confirm the appointment date and time you must state „yes“ to the following: I agree to allow Power Home Remodeling Group to provide my information to partner businesses that may contact me with offers.» etc. My wife replied that she was only looking to get an estimate, the operator said you have to say «yes» to this question to schedule the estimate. My wife replied «Yes, but only for an estimate, I don’t want my information given out.» Needless to say we’ve been receiving non-​stop phone calls for home security systems and the like, ever since. The next red flag was when they wouldn’t allow us to book them for the time slot we wanted. We had already set up a Thursday 2 weeks out that other contractors would be coming out on the same day. Power demanded to be scheduled no more than 1 week out so that we could get the «Home Show Discount.» This «discount» proved to be no more than a ploy so they could be the first ones out, to quote us a ridiculously high price and pressure us into signing on with them. Our sales rep that came out didn’t know what the hell we were talking about when we mention the «Home Show Discount.»
Now on to the estimate portion. We had Power come out to give us an estimate on siding, and siding only. The rep that came out breezed through some siding examples, gave us the complete history of Power Home Remodeling Group and took two half-​assed measurements. He kept going on about my roof, saying it looked to be in bad shape. Then he laid it on thick, he kept going on about my roof and how bad it was and giving me the horror stories. He basically told me my roof could cave in at any moment and that he had to give me a roof estimate, if only so he could sleep at night. God forbid my roof collapse and kill us all.
Fast forward 3 hours later, he is sitting at my kitchen table going on about how superior their products are, when finally; after 3 agonizing, boring hours he finally gets around to prices. He starts off by providing hypothetical quotes from Sears, then Home Depot, then somebody else, then some other company, and another. All of these prices are ranging from $ 30,000 to $ 60,000. I am really confused as to why he is so insistent on providing quotes from other companies, but he continues.
Then, we finally get to Power’s estimate; $ 47,000! for a 1,200 square foot roof with 4 in 12 pitch. But wait, there’s more! That $ 47,000 is only good if we signed on the dotted line tonight! If the sales rep walks out the door, then the price goes up to $ 51,000. Oh, and the siding estimate that we originally called him out for? He told us $ 62,000 for just siding. On a 2,200 sq ft bi-​level home. What a joke. I kicked him out.
Run, don’t walk from this company. I’m sure they have the means to do great work, but their hard sell, invasive tactics and ridiculous price estimates will never get my business. I don’t care how amazing their product is.
Power was a complete waste of my time.

First of all, these people were walking around the neighborhood knocking on doors asking to give free estimates. My boyfriend was removing drywall from the home with the door open, otherwise he would not have even opened the door to them. They set up an appointment to give a free roof estimate and being that we just purchased the home and it was free he said sure. Fast forward to the next morning when they called me at 8AM as I was driving to work to tell me they needed to move our appointment from 12 to 1. I said that was fine, and then she began asking me what other estimates I wanted done in the house. I said I really didn’t have time to talk because I was driving to work and it wasn’t something I felt like discussing at 8 o’clock in the morning. She then proceeded to tell me how they could do financing and started asking about my credit. I again said I was driving to work and couldn’t talk.
Yesterday, a woman showed up for the appointment and did an estimate of a roof replacement saying we needed a new one in 3 – 5 years. We had it checked when we bought our home last month and we were told it still had at least 10 years left on it. She then quotes us a price of $ 16,000-$ 20,000 for a new roof. ON A 1200 SQ FT RANCHER. Her quote was AT LEAST twice as much as any other company. My boyfriend said absolutely not, no thank you.
This morning, they called my boyfriend at 8AM. How unprofessional can you be? Considering he works overnight as a police officer and doesn’t get home until 6AM after a 12 hour shift, this was obviously NOT a welcome phone call. They then called me, who once again, was driving to work. If I wasn’t driving I would have be more than happy to answer them phone and let the know what a scam company they have.

Oy. Allow me to reiterate what everyone else said about their sales pitch.
We’re getting our roof replaced and we’re shopping around, so we had Power come out to give us an estimate. The salesman arrived at 9 am, and didn’t leave until almost 12. THREE HOURS. And it’s only because we did everything but push him out the door. He looked at the roof/​in the attic for maybe a half hour of those three.
He gave his spiel, but when we would ask him any questions that required further thought or action, he got flustered and would divert the question with another spiel.
The priced we were quoted was way too high, but we wouldn’t go with Power anyway because of the exhausting sales tactics.

All the guys working for this company are all very nice people, but they are salesmen. If you see them at BJ’s, my advice is to either keep walking, run, or tell them you live in a condo or apartment. A month ago, while leaving BJ’s, they asked if my house needed any work. I told them no & wasn’t interested. I made the mistake of telling them I once got a price from Renewable by Anderson for a bay window, but $ 11 000 was too rich for me. They told me they could stop by the next day just to give me a price & it would only take 10 mins. I said sure. Even though I told them I wouldn’t be getting a window. Couldn’t afford a new window & just really didn’t need one. The next day, their 10 minute estimate turned into 4 ½ hours. Wasted an entire Saturday afternoon. They gave me a final price of $ 7500. Still too rich for me. I know I’m gonna need a new roof sometime in the next few years, so I asked for a quick estimate. Salesman goes outside to look at roof, comes back in & tells me I need a new roof ASAP. My roof may collapse soon. He didn’t even go up on the roof. I’m up there every 2 months cleaning the gutters. Its 20 yrs old, but not falling apart. Price starts at $ 23 000. After an hour or so, it’s down to $ 17 500. I agreed with estimate, probably because I was exhausted. 4 ½ hours of the history of PHRG, all their awards, all their products that no one else uses, etc, etc.
After spending all night thinking about the job, we cancelled it the next morning. Well, you can’t just call & cancel. The next night, another salesman was at my house. This time for 3 ½ hours. And the price came down to $ 15,500. How can the price of a job keep getting cheaper. Once again they got me to agree with the price. The next day I was able to get 3 estimates, all from reputable roofers in my town. Prices ranged from $ 10,000 to $ 12,000. Each roofer gave 1 price, not multiple offers. They all use the same exact products, except for this eve vent that PHRG uses & they all said was a horrible idea anyway & not needed anyway. They all went up on the roof to do an inspection & all said my roof was not going to collapse. There was nothing urgent to do. So naturally, I cancelled the PHRG job. No way I was wasting my money with them.
If you’re gonna hire them, I recommend you play hard ball with them. Don’t ever except their 1^st price. They will lower their price, but they will only go so low. I haven’t heard from them since I cancelled the 2^nd time. Thanks for wasting 8 hours of my life. I did learn to be weary of these kind of companies & their sales practices. If anything, I’m a much smarted consumer now, at least when it comes to home remodeling.

We did a lot of research on companies before we had our roof replaced. We researched companies from the yellow pages, ads in flyers, TV spots, word of mouth… high end and low end. This was one of the first companies that sent a representative. I was very suspicious when the appointment was set for the evening. How in the world can a company make a decent estimate on a roof in the dark? The rep only had a flash light when he and my husband went outside and throughout the attic to assess the roof and area. This wasn’t our first rodeo with high pressure sales tactics and this rep had every trick in the book. Tried to tell us that our roof was basically in the worst possible shape and was going to come down on our heads. Other roofing companies never, ever made such a suggestion. This rep wanted our job and would NOT LEAVE until my husband signed the papers. I actually sat at my computer while the rep and my husband were talking (about everything and anything – THIS GUY WAS NOT LEAVING!). I sat at the computer and googled reviews on this company – some bad and some good but most said the same thing – BE PREPARED FOR A LONG NIGHT. We were not prepared to accept his «deal» and told him outright. HE WOULD NOT LEAVE. I had to physically get up and get in his face that this appointment was over and we needed to go to sleep, we were working people. I was prepared to get very aggressive with him to get him out of our house. He hemmed and hawed but eventually left his number and a copy of an «estimate». Worst appointment ever. The company will come back with BS about wanting to do things «the right way» but rest assured, exhausting your potential customers and making yourself a nuisance in their home is NOT the right way. They lost our job mostly due to this type of practice. After 3 months they are still calling our home asking for our business. Nope.

A complete and utter waste of my precious time. My husband set this appt. up without telling me. When he said they guy was coming at 7:30pm I told him to call the guy back and cancel because I don’t trust a company that comes how to give you an estimate on your roof in the dark!!! At the 2 hour mark (and he still hadn’t even looked at the roof) I started getting up from the table and leaving the room — hoping he would get the hint. At the 3 hour mark I said «I’m done — I’m going to bed as I have to get up early for work.» I warned my husband to not sign anything and I went to bed. The guy stayed for 30 more minutes!!! RIDICULOUS and completely disrespectful of my time! Not to mention a quote that is literally 3x more than other quotes we have received. Should have looked at Unilocal sooner!

Incredible product. Remodeling consultants give you all the necessary info on their products so you know exactly what you’re getting, and from my research they offer the best products at a very competitive price!

If there’s 0 stars! I’ve know ideas why people giving 5 stars. The sales people think me and my wife are nuts, however we did a lot of research before we starting a project. They use a lot of sales pitch which makes me feel uncomfort,
They trying to be nice, joke around, but their’s always another pupose behind that. The sales even ask how talk is my wife, and can she reach the top handle of the window, actually there’s another handle which is much lower, even kidds can reach that. We just let him keep lying and don’t want to imbarrass him. They think all the consumers are stupid!
Usually they will spend 2 – 4 hours bull-​shiting in you house. As the time I said it’s too late, please e-​mail me the quote, and him just ignore me and start presure on me to push the sales.
That’s the worst sales strategy I’ve ever met, I’m even scared what if I don’t want to accept the offer instantly, what they will don.

Just yesterday I was approached by one of your saleswomen named «Chelsea» in a BJs. «Chelsea» asked if I was interested in re-​doing the siding, windows or roofing on my house. I said I had wanted to change the siding on my house, but that I wasn’t able to do so right now due to financial reasons. However, «Chelsea» reassured me that a salesman could come by to take measurements and provide a quote — nothing more, short and sweet. Keep in mind that I asked specifically whether the process would take a long time, as I have three young children under 4 years old, and evenings are very busy. I was told that he would be in and out.
Tonight, I felt threatened by your salesman, Michael, because he would not leave my home. I literally had to YELL at him to leave my house.
At first, he did his measurements. Then, while I was helping my kindergartner with his homework, my husband was trying to explain to «Michael» that we didn’t have time for an actual conversation right now. My husband asked for the quote. No quote was given. «Michael» said that their quotes are «too high» to simply be given to potential customers — potential customers MUST sit down with the salesman. That was the first inkling that something was wrong. I had been told that this would be short and sweet, but already that was turning out to be a lie.
I have three young children, including a newborn baby, that needed to get a bath, dinner and bed. «Michael» finally said he would leave, but then he said that he WAS GOING TO COME BACK TO OUR HOUSE AFTER HIS DINNER. At this point, my husband began to lose his patience. He came to get me (taking me away from my child who I was doing homework with!!!). My husband wanted me to tell the salesman the SAME THING — we needed to be taking care of our small children now. «Michael» seemed convinced he needed to talk to us both, so my husband brought me in to show «Michael» that neither of us would be interested in a sales pitch right now.
I kindly explained to «Michael» that not only did we need to tend to our children, but that both my husband and I were busy with work tonight. At this point, «Michael» started to show me photos that he had taken of my home, and he began to tell me all kinds of things that are «wrong» with my house — many of which were simply untrue. The funniest one: he claimed that the entryway of my house was «rotting» — HAH! What he pointed out as «rot» was a place where my dog had literally chewed on the wood about a month ago when we didn’t let her in when she wanted to come in the house.
Anyway, I said that I appreciated his concern about my house, and would gladly take his name and give him our business. I told him that my husband is ALSO a salesman, and I understand the importance of giving «Michael» the credit for the sale. He wouldn’t leave.
I then stated that we know we need repairs, and that we simply do not have the funds currently to make an expensive siding purchase. We are waiting on a bonus that my husband should receive towards the end of this year, and THEN we can make a purchase like this. «Michael» said that waiting two months would be devastating to our house.
After he started a pitch that began to insult my home, I basically threw up my hands and said, «Oh, ok, you don’t get it. I can’t make this purchase right now, and I cannot stand here any longer, because my kids need my attention right now. I’m sorry, but you need to leave my house.»
He seemed surprised, and said, «What did I do?»
I literally moved to the door, opened it, and asked him to leave. I said that I didn’t know what else to tell him, but that I literally could not make a purchase right now, and that this conversation had to end.
HE WOULD NOT LEAVE. I told him that at this point, he had lost the sale, and would not be getting our business. HE STILL DID NOT LEAVE.
I am a woman. I was in my pajamas, getting the kids ready for bed. I began to feel threatened. This man WOULD NOT LEAVE MY HOUSE. He simply would not leave! I kept gesturing to the door, saying that he needed to get out of my house. My husband came into the room, leaving the kids in another room for safety. I began shouting. «PLEASE LEAVE MY HOME. I AM NOT KIDDING AROUND RIGHT NOW. I FEEL THREATENED BY YOUR PRESENCE AND THE FACT THAT YOU ARE NOT LEAVING MY HOUSE.»
It took me shouting at him for a good two minutes before he would leave.
The sad thing is that I am guessing Power Home Remodeling Group is TELLING YOUR SALESPEOPLE to NOT leave the house of the people they are trying to sell to. Based upon reviews that I am unfortunately only now just reading, this is not an isolated occurrence. Poor «Michael» was likely just doing his job, trying to make his numbers. But guess what? You, Power Home Remodeling Group, CANNOT tell your employees to refuse to leave someone’s house. I am a strong woman, but I began to actually be afraid.
Don’t attempt to do business with this company! It can be, quite frankly, frightening. Especially as a woman.

They were extremely professional and completed the job in a high quality manner. Their roof system is second to none and they use top of the line premium materials. They have the best warranty in the industry. I would highly recommend.

The sales woman came into my home and spent almost three hours here, first measuring my windows then going through the whole sales pitch — complete with props — explaining how wonderful their windows are. When we finally got down to price we were told that replacing the 13 windows on our mid-​century ranch-​style home was going to cost $ 22,000+ at 27% interest if we didn’t use their 7% financing (and they would bring the price down to $ 20,000+). But… here’s the kicker… we had to make the deal RIGHT THEN! Utter BS. Average US price for a high quality window, according to Angie’s List in June 2015, is approximately $ 600/​window, installed. That means our bid should have come in at no more than $ 8000. I’d advise anyone to avoid these people.

We got new windows all around the house and we love them. The windows and the new shutters look great. The windows are high quality and the customer service is fantastic.

Pushy but initially friendly, too detailed and extensive sales pitch that covered topics irrelevant to our situation, so wasted a good deal of our time. Sales people need to skip the nonsense E-​Rating light show gimmicks (for replacement windows) and focus on the type of home, area, class, and quality that the homeowner is looking for. Don’t start out with pointless up-​sells. We were totally angry when the BS «sign today, right now or pay ($ 6,000) more» tactic was employed. Also, they tried to offer us some really sh**ty credit that we didn’t want or need. We sort of knew we were being treated like dime-​a-​dozen gullible schlubs, and we should have shut it down right away, but we were newbies and just wanted to get the work over with asap.
Really, they’re just going to buy your replacement windows from one of their wholesale suppliers (which any licensed contractor could do) send their own contractors and probably deny every single warranty claim you ever try to make should anything go wrong. The quality of the work is only fair. The quality of the product is wholly dependent on where the windows are purchased, and you don’t know about or have much choice in the matter.
Following the installation, I discovered that, of course, I paid too much for the 9 window replacements. There were imperfections in the products and the work, and one of the custom windows leaks air, like having a door wide open in the winter time.
When the salesperson was called back with a question, after the installation, he very angrily spat out that we should call the 1 – 800 number. What a total D-​Bag!
Also, they will never stop trying to harass you for more business. Mostly robo-​calls. Since you’ve done business with them, they are legally allowed to do this for like, 3 years, I think.
Thanks for the learning experience, if nothing else.

So pleased with our new roof! We were burned by a previous roofing contractor but didn’t know how badly until the old shingles were uncovered. The new roof looks fantastic, but more than that, our attic is now properly vented, the bad wood has been replaced and we have the security of a bona fide warranty and a job well done. We had new soffits and gutters done to complete the project. My only complaint would be the pressure to sign off on the project before it was complete, even though the document itself said not to sign it until all work was done; a call to the service department assured us that there was no rush in finalizing the paperwork.

So far I’ve had 17 windows, Attic Insulating and Gutters done with Power and I can’t be happier than I’ve been with ALL the results. Their installers have all been professional and courteous. Cleaned up after the job was done, explained all the new items and how they work.
OK, so I jinxed myself. 40 minutes after the gutter installers left, I had a T-​Storm role through and found 2 new leaks in the roof and/​around the area they just put up the new gutters. They’re on the way back to fix it… let’s hope so!!!

OMG!!! What a nightmare!
These people did a cold call by coming to our home unexpectedly and explaining that they were doing a neighbor’s siding and just ‘wanted to provide us with a fee quote while they were working nearby”. We hesitated but accepted since it was only a quote and would be useful to know the price for the future. We provided our contact information we arranged for the following day, a Friday at 5pm, thinking that the measuring and quote would take only about 30 mins.
The «quote» took 3 ½ hours! The sales guy opened his laptop and began a Sales pitch/​presentation. To rush him I explained to him that we would do our own research, if we decided to go forward, but out of politeness I let him finish. After measuring and inspection, he sat for another hour to explain the process of installation and the materials to my husband. Of course, he wanted us buy into a contract right then and there. I explained this was just supposed to be a free quote and that these things take time to research and think about. He finally left at 8:30pm I wanted to pull my hair out. Painful process and just for that I would not like to work with this company! Wasted 3.5 hours on a Friday night?!

Great service, great work, efficient, timely, cleaned up after themselves. Gutters look really good, as does the roof installed earlier in the week.

Power replaced my entire roof and gutters. They did an AMAZING job. I hated the sales guy because he wasted sooo much time and wasn’t very knowledgeable about the installation process, but the actual workers were much more professional. The installation was professional and they paid very much attention to detail. I have a 125 year old home so there was poor attic ventilation which was like a furnace in the summer and huge icicles in the winter. The new roof solved the problem with the power vents and ridge vent they installed. I feel like I never have to worry about it again. Their prices are really high in my opinion, but I guess that’s what you pay for quality products and services. We ended up having them replace our front and back doors also. The doors are beautiful and very sturdy. the installation was perfect and they did everything I wanted them to do and more. I’m 100% satisfied with the work and products they used. Like I said, the only downside is the high price, but sometimes you have to pay a little more to not have to deal with most idiotic crooked contractors.

We had a lot of contractors come out to our new home to replace our windows. They were extremely professional and helpful. Service was great and we love our new windows. They did a great job and worked late into the day to ensure everything was 100% completed the same day.

My review is of their initial sales pitch and their promised GAF product. Avoid them. They are skilled and EXTREMELY aggressive sales people, that’s it.
We had never heard of this company, but they cornered us in a street fair and said they would want an appointment to ‘do a roof and windows audit’ to give us feedback on quality and replacement timeline. When we insisted that we didn’t have time, they gave us options ranging from 7am to 9pm for appointment times. Surprisingly, they offered a 7.30pm appointment for a weeknight, which we were surprised by because it is dark by 7.30pm where we live and we were really curious about how they would check our roof.
They came in at 7.30pm and of course declared that our roof would cave in during this winter. They fear-​mongered us for hours, and took over 5 hours of our time in going through first, a detailed hard-​sell never ending presentation, and then, a long-​drawn attic inspection. The sales pitch was extremely aggressive, but the price they quoted was close to 2.5 times what we have been quoted by other roofers. We learned later that even the GAF material they claim to be the sole providers of is available with most good roofers and is considered standard material today. So, their sales pitch was misleading and incorrect.
In addition, they offered us discounts if we would go to social media review sites like Unilocal and post positive reviews about them.
After several rounds of haggling (for want of a better word), we signed the contract with them with a three day cancellation clause. We decided the very next day to cancel the contract after speaking to other roofers. This is when things got even more interesting.
When we called to cancel, they insisted that someone needs to come in and get both the husband and wife’s signatures, although only one spouse was on the original contract. When we insisted that the contract only states that we have to send a registered cancellation notice to their office. They continued to insist that our contract would not be cancelled unless both spouses signature was ‘concisely verified in person by our staff”. This was absolute bunkum since both spouses hadn’t even signed the contract to begin with. This was their attempt to send another sales person to our home to aggressively pitch to us to prevent us from cancelling the contract. In addition, no where in the contract did it say that we would have to let their staffers «personally» see our signatures to cancel.
It is only after we insisted on speaking to management or their owners did they allow us to cancel our contract as per the cancellation policy.
We are lucky we got away from them.

This is a review of their sales and initial approach, not of their work, as we did not proceed beyond the first step.
I’ve never heard of the Power Home Remodeling Group before yesterday, when they cold called by ringing our doorbell and started their sales pitch.
I’m a sucker for sales pitches, so when they said all that about free estimate and analysis of existing doors /​windows and written quote and no pressure to buy, I said sure, sign me up!
We decided on a 5pm appointment the same day. The local agents called someone at their central office, and the person on the phone kept insisting both me and my wife have to be present. I said that was not possible, and we agreed to having just one or the other present. Phone numbers were exchanged. You need to give at least 2 numbers, apparently.
This was all good. They left — and then the phone fun started. They kept calling both numbers one after the other. Either there was no audible voice from their side, or it played a recording from Jeff saying this was a great choice and that we should call 1−800-remodel to confirm our appointment.
Figuring they were going through some phone issues, I called them at the number and went through the process to confirm my appointment at 5pm the same day.
More phone calls were repeated. Overall, I think I was called about 10 times between 3pm (when the agent left) and 5pm (appointment time) with none of the calls leading to a 2-​way conversation — their side was always either inaudible or playing a recording. Note, this was across multiple phones on my side, which were all used through the course of the day in other conversations.
No one came to our house. Not at 5pm, not in the evening. No one called to say they were not coming.
Well, that was that. I guess they had a good laugh at their end imagining me running around picking phones up for those 2 hours.

Power Home Remodeling Group deserves no stars for having sales people harass potential customers.
Their sales guy, an adult frat boy, came over at 7pm and didn’t leave until 10:30 pm. It was the most wasteful 3.5 hours of my life. He came off initially as really nice and easy going until we finally got down to brass tacks. He quoted our roof replacement at $ 27,719 and wanted to instantly know if we would agree to having Power Home do the project. NO, it wasn’t as it was more than DOUBLE what other roofers were quoting.
He appeared extremely annoyed when we told him we weren’t comfortable agreeing to that price and we needed time to think about it. At this point, he started getting aggressive in his tone and sales pitch. He proceeded to knock down the price and blatantly asked us how much we had in our savings to dedicate to the project. He was starting to not be so nice and very confrontational. He would NOT leave until my husband and I stood up from the dining table as a cue for «This conversation is over.» When we finally kicked him out at 10:30 pm, I made sure all the doors were locked and felt uneasy that this psychopath was in our home and made us feel unsafe.

I’ll be honest and say my review is based on the sales pitch. My wife was approached while shopping at BJ’s and was told they would come out for a quick measure and then provide an estimate. The estimate is supposedly good for a year. What they don’t tell you is that when they come to your home, they will take at least two hours of your time and will make you feel pressured into taking the lower offered price right then and there.
We’ve had work done on our house and contractors will come out, give an estimate and then allow you time to think about it or shop around. It’s not like that with this company. The products seem good based on what we were shown, but I’ve never been a fan of pushy sales tactics. Therefore, its a one star rating for me.

Just had my whole roof replaced on Saturday and the gutters are coming today but I wanted to review while every thing was fresh in my mind.
After reading others reviews, I see a lot of the more negative ones are based on Window replacement for some reason. I can only speak about roofing and for me, the process was extremely easy and professionally done. I’ve had a few remodeling projects done on my home and know the dread of waiting for estimates, contractors that don’t follow up OR show up, etc. And I always read reviews before I make my decision to spend so much of my hard earned money.
Power was not the least expensive option out there, but with a 50 year transferable warranty and the low financing option, I decided to go with them as those elements were important to me.
I found the door to door salesman not pushy at all. He was friendly and non intrusive. They had come a few years back and I told them I wasn’t ready, so they left and the second time they came around, the timing was perfect as I was getting estimates for my now leaky roof. The actual appointment lasted ages, like 3 hours. But I much prefer to have someone show me the materials that will be used and go through the whole process thoroughly than give me a bullish** song and dance. The sales rep was also no pushy, he’s was pretty mild at his approach so I didn’t feel pressured. Obviously they give you a lower price option to close the deal at the end and that worked for me to pull the trigger.
Follow up was great. The pre inspection guy came on time, called before he arrived with his timing, explained the processes to me and left me phone numbers. The materials arrived bright and early as promised day before the install. Saturday, the project manager called me at 8am to explain the rain would cause a delay and the crew would be there at 10am. They arrived at 9am despite the wet roof and started work anyway. We had a window of no rain so the crew only took a 15 minute lunch break the whole day, and just kept on working to get my roof done same day. I had 3 layers of shingles on my roof that I inherited from the last owners so my house looked like a war zone for most of the day. They managed to get rid of ALL the debris before leaving. Amazing! Other than a few stray small shingle parts in my bushes, my place looked clean like before they arrived.
My seamless gutters arrive today and I’ll post an update if needed, but so far, I’m very happy I went with Power. They are top notch!

The sales people are really good at being sales people, and many people don’t want to be sold on or even need new windows. I get the thought to give bad reviews based on this, but these people haven’t really experienced what the company offers. If you don’t want something, don’t invite the sales people in. You learn that quickly with all the soliciting that goes on in this town.
My salesmen was very nice, and as they reportedly always do, offered a better price to close that day. I like to think things over, but you get windows as good as you would from Anderson for less. There was also a cheap financing option where you pay the principal and not the interest. With all my windows having their pulley mechanisms broken and being warped to the point where they do not seal well, I opted to purchase. I bought 6 out of the 10 30 year old windows in the house that could use replacements.
The sales man was not pushy, and very friendly. The installers were on time and professional. The windows are amazing. They open with such ease and look and work great. I only wish I could have done the whole house at once. I intend to use them again to replace another 4 windows when I pay this purchase off.

We’ve had windows and doors replaced by Power. They arrive when they promise, do an excellent job, and leave the place cleaner than when they found it.
Having dealt with other contractors – and especially seeing how contractors would either ignore agreed-​upon start dates and the like… Power is an anomaly. Their consultants don’t try to shove projects down your throat. Their process is consistent and professional. And the final products are sturdy, attractive, and energy-​efficient.
I give Power 5 stars because they exemplify what a home-​improvement experience should be. They set the standard from which I judge other home-​improvement providers.