I hope this is Jared Guerriera’s Safelite franchise – @ 845−782−6312. Safelite has customer service down to a science. James just finished installing my windshield and I wish the rest of my life was as worry-free! I appreciate James’s willingness to accomodate my schedule this morning – arrived on time to my job and completed the REPLACEMENT in the parking lot. I also appreciate he didn’t mind all the dog hair in my car. No joke – my windshield is so clean… I am inspred to clean the rest of my car –inside out(wink-wink!). Thanks James and Jared! Pat Poole Parrilla