Savvi Formalwear

I am cross posting this review with my google review. I am sadden to read the previous reviews, as I have never personally had a bad experience with Savvi Formalwear. Everyone I have always dealt with has been great. I highly recommend Savvi to all my friends getting married and even my cousins for Prom! Great store, Great service, Great people! Wouldn’t have it any other way!

NO STARS! First… we all got fitted. One of us in the wedding, when he picked up the suit, it was at least three sizes to big when we went to get it. The staff (at the mid rivers location) were not at all concerned. We pressed them to get this situation corrected, and the best they could do was to send us to the U City location for another pair of trousers. I fitted at The Galleria, but told them (had two witnesses) that I wanted my tux also to be at Mid Rivers when I picked it up. I even called the day before to make sure it was there. But when I got there was told it was at The Galleria location. And again, no apologies, no «we are sorry», not only did they screw twice, they had this affect that they did not care. I am the father of the bride for this wedding. I have two more daughters likely to get married in next two years. And a son likely to as well. We will not use Savvi… absolutely not.

I’ve gone this far on Unilocal without writing a one-​star review. But, alas, the time has come.
I don’t even know where to begin. This is my second time having to use Savvi Formalwear for a wedding… resulting in a second bad experience.
I went to this location to get fitted for a wedding I am in. The worker took my measurements and gave me a 34-​inch pant to try on and a 42 jacket. I know most men don’t know their sizes, but I do, and I certainly knew these were not correct. I figured I would try the «tester» clothes on before saying anything so she could see how terribly they fit. I put them on and she acted like they fit fine – I’m not blind, so I know this isn’t true (I also was with a friend who could confirm how crazy I looked). I argued with her to bring the suit jacket down a size, which she did – but still insisted I was wrong and acted as if she was meeting me in the middle.
When she came to look at the pants, I thought there would be no problem on this one – they were clearly HUGE. She asked me how they fit and I told her, «way too big.» I explained to her how I was a normally a 30 – 31, MAYBE a 32 depending on the brand, and she still argued with me. Her logic was that they give them to us at a bigger size because they are adjustable up to 3 inches. I was sick of dealing with her so I didn’t argue anymore. I made the mistake of assuming she knew what she was doing.
Today I went to pick it up. I tried it on and it didn’t fit – shocker. They are going to alter the pants and the jacket or get me a new one and I am going to have to pick it up tomorrow.
There are very few places that argue with the customer but this is one of them. When in a wedding, you have little to no choice – unless the groom asks – where you get your formal wear from. It’s not like I can refuse them business? The groom already chose this place, the other groomsmen paid and got fitted, and we all have to look the same. Additionally, they often give the groom a free suit or free rental for using them because they are getting an insane amount of business from this one wedding alone. Not to mention, they charge around $ 200 for something you wear ONCE. You can find a very nice fitting/​looking full suit at Macys for $ 200-​$ 500 and you can wear it as many times as you want! It would be one thing if you were paying around $ 200 to look AMAZING, like James Bond good, for one night… but you aren’t! You are paying this large amount of money for bad customer service and a terrible looking suit that you have to return within 12 hours. Bridesmaids often complain about their dresses, but at least they have the liberty to do whatever they want with it when they are done – whether that means burning it or using it again!
I understand that its easier for organization, but think of your wedding party before you decide to go with rental suits. I once was in a wedding where I had to buy a suit for around $ 200 and I have gotten so much wear out of it since!
I wish I could never use them again, but if I’m in another wedding I don’t have much choice.