the worst customer service ever. there was barely anyone there and they could not handle the volume. the one kid flipped the bird. i know customer service sucks as a job but get over yourself. All you have to do is communicate with your customers and they usually do not mind… like for instance saying«we will be right with you» or «sorry about your wait» Makes all the difference!
Jonas P.
Évaluation du lieu : 4 Chesterland, OH
There must have been a change In management since either one of the last two reviews were posted, every time i get Burger King here my food is almost always fresh and even if it isn’t it’s still kept warm and isn’t very bad at all. Whenever you order an actual sandwich that isn’t just a cheap dollar one they usually ask you to pull ahead and wait, I know it’s fast food but at least now you know they’re making your food fresh, so this is actually a good thing. The food I get from here is also not very sloppy, the burgers and sandwiches are not crushed they look similar to what you would see on the commercial. Overall a 4 star because it’s not a perfect burger king but it is a very good one, at least now it is if it wasn’t back in 2012 like the other reviews are dated.
Ace S.
Évaluation du lieu : 1 Chagrin Falls, OH
This BK should have no stars! Several months ago they served me a raw chicken sandwich(drive-thru). Management never responded to the picture I emailed. Irresponsible and downright horrifying!
Meredith A.
Évaluation du lieu : 2 Chesterland, OH
This BK sucks. I sometimes have to desperately go there after the bars starving because it is the only thing open. Cold cold cold! The food is always cold, hard and flavorless.