Brigham and Women’s OB Gyn Department

Awful scheduling. Spent 20 mins, half of which was on hold and automated systems. Cannot even be seen for problem visits. They recommend going to see PCP. check ups are months out. To ever get an appt must speak to nurses. many times and they still cannot fit you in. Terrible experience.

front desk doesnt even turn around from interior office to greet patient. some woman just screams: name! social! date of birth! this is against hipa laws anyway. having to scream out private info in a public waiting room! very cold and unprofessional office staff. that being said, the doctor was very nice.

I’m giving two stars instead of just one because so far my pregnancy has been great (considering)
But the whole building here is a mess. The lab is always crazy and running behind. The OB office has scheduled me numerous appointments, given me a printout of the appointment, then I show up for the appointment and somehow I have the wrong day and time yet I have the printout saying I’m at my correct appointment.
When I set up a babysitter and drive my very pregnant self over here, that’s pretty frustrating to be told to come back tomorrow. And it doesn’t help the receptionist has a complete blank face when she says it. No apology or anything.
The doctors are always behind which I get but they literally spend three seconds in the room so how do they run behind?!

I found BOG to be a bit of a factory. That employs many recent grads. Too many.
Most of the doctors are very pleasant (especially Dr. Guzellian) and compassionate. Some, however, are not. I had a few encounters with a particularly rough, young physician there who I would strongly recommend against seeing. (Her name is Dr. Ebony Boyce Carter).
The nursing staff is hit or miss — some are great and patient others can be curt and rough.
When it comes to obygn care, there is no room for roughness and poor bedside manner. That’s just my opinion.
The pros:
–Clean office
–Peace, the secretary, is super sweet and awesome
–Dr. Goldman who heads the practice is great, patient, experienced’
–Delivery at BWH is a fantastic experience
The negatives:
–They are a large practice with a large doctor and client base — they have 2 offices. It’s hard to get «attention» when you need it. Often they’ll refer you to the Nurse Practitioner. My experiences with her were greatly lacking — she’s very quick (not in a good way), not thorough, and very rough. I had a postpartum visit with her and found her to be very uncompassionate of my circumstances. She was not gentle.
— Newbie doctors. They need to start somewhere I guess… at this practice you’ll get plenty of fresh starters. A problem when you’re pregnant and they are the ones majorly booked on the delivery schedule. I had a newbie. She was terrible at delivery and left her mark, permanently, so to speak. I honestly believe I’d be better off if I pushed without her in the room. She was just that terrible and the opposite of helpful. Her lack of experience and her immature personality were to blame. You risk getting her or any of the other newbies. Personally, with the level of talent in Boston, including among the experienced midwives and almost all the hospitals, there is NO reason for that…
— Your doctor will not deliver you. Visiting during your pregnancy is just a formality. This is true in many Boston OB practices.

Dr. Maria Milcetic is amazing! Treats you like an actual human and not just a walking, talking vagina. Office staff was really friendly too, knocking off one star because the woman in the lab taking my blood wasn’t exactly thrilled about having to search for my tiny veins for 15 minutes and expressed her frustration clearly. Oops. my fault.

Ok, so I’m not surprised women are not flooding this page with reviews. The OB Gyn is a personal experience and frankly, not always a pleasant one. But you know what? Your yearly checkup on your lady bits is important, and if you are pregnant or have a problem it’s a little shameful how much fumbling in the dark one must do to find a good OB. That said, I love BW’s OB Gyn Group. I would trust any one of these doctors with anything from a routine checkup to delivery of my baby (and in fact, one of them will do the latter any day now). It’s not easy finding a good doctor, even in a place like Boston, which is over-​saturated with some of the most highly trained physicians in the country, and I’m very happy by the care and commitment I’ve found at BWH’s OB Gyn Department.