During my last visit I had a freckle which looked concerning so my regular dermatologist removed it. The lab came back as concerning, so they scheduled me to come back to remove more«margins» with Dr. Rohrer. Dr. Rohrer was scheduled to do the procedure, but after spending about 1 minute with me he handed me off to a woman who I assume was his intern, although she was not identified as such, so I am not sure. She did the entire procedure which turned out to involve more than a dozen stitches and an 8 inch scar! I was told they make it longer to allow it to have less of an obvious scar. Well, my scar is huge, crooked and ugly.(The original spot was less than .5cm). After the procedure, the healing of the scar looked concerning and hurt, but when I called I was not able to reach a doctor. I left a message with the clinical line and never received a call back. I called again 2 days later due to swelling, reddness and itch, but once again couldn’t reach anyone. I asked for an email or direct voicemail, but aparently they don’t have it, you can only leave a message with the receptionist. This is really not ok. When I finally went in to get the stitches out, Dr. Sobell and others seemed concerned about my lack of response and said they would look into it. It is now a few months later and I have a huge ugly scar on my leg instead of a tiny freckle. I am glad I had it removed, but am not pleased with my experience. I have heard that other dermatology offices have plastic surgeons do procedures such as the one I had to minimize scarring, or the doctor who the appointment was with should at least be in the room for more than 60 seconds. I would not go back and am considering switching my regular dermatologist to a different practice even though I like him.
Melissa M.
Évaluation du lieu : 5 Medford, MA
My 93 year old Papa has been seeing Dr. Thomas Rohrer for years and I need to tell everyone just how wonderful he is! I honestly think Dr. Rohrer has probably helped my Papa extend his life for years! I am so happy that he has such a great dermatologist! I cannot recommend him enough!
Julie B.
Évaluation du lieu : 5 Boston, MA
Dr. Rohrer is a part of the SkinCare Physicians of Chesnut Hill. The place is right now Rt. 9 next to Finagle a Bagel. The office is immaculate and the reception staff is very helpful and friendly. I came to SkinCare after a reccomendation from my mother, but since her dermatologist was unavailable, I made an appointment with Dr. Rohrer. I was nervous when I was the website because Dr. Rohrer looks about 22 in his picture. However, he is much older than that and has plenty of experience(see website). During my visit, he suggested we do a biopsy of some strange looking thing on my skin. I have this tendency to not trust anyone who tries to come near me with a needle and scalple. Call me crazy. But Dr. Rohrer and his Fellow did a great job of calming me down and getting it done quickly. My results were reported to me by a different doctor, since Dr. Rohrer was on vacation, but as soon as he came back, he made sure to follow up with me and explain everything the results meant. I was impressed that he insisted on speaking with me himself, rather than just letting the other doctor deal with it. Overall, I recommend Dr. Rohrer to everyone.