123 All Day & Night Locksmith & Lockout

Extremely rude over the phone and doesn’t update their service area on their website. Hung up on me twice in mid sentence. Terrible experience.

I had the worst experience with this locksmith. We needed a locksmith to remove a steering wheel lock or «club» from my husband’s car. I called the locksmith and asked him how much it would cost to remove the club. All the locksmith had to do was drill the lock out with a drill bit. Nothing complicated, but we dont have a drill. I explained this thoroughly to the man who answered the phone. He said it would cost $ 62.
When the locksmith came to the door, without even seeing the car, he handed my husband an invoice for $ 159 to be paid up front!!!
The technician called the man who gave me the quote initially and the man said that the job «started» at $ 69″, and that there was a service charge which he failed to mention. We refused to pay. The technician left.
About 30 minutes later they called my husband and said they would do it for $ 100. Meanwhile, I called another locksmith and within that time, he had already come out, took the club off and went merrily on his way for $ 85, just like he quoted on the phone.
If I could, I would give negative stars for this company, I’m unhappy that I have to give them even one to get this review posted.