123 Wireless

The only reason they’re getting one star is because they accept payments for my cell phone carrier. Other than that they suck because they sell refurbished phones ones that need to be recycled because they’re no longer in circulation. My regular guy James is the one I deal with, but his friend from the Boost store next door has been running his shop for the past month and a half because he’s not been there for whatever reason, but clearly he doesnt know what he’s doing because half of James’ customers have been coming in to pay their bills and get their phones on and he couldnt do things the way James did with speed and accuracy. I came in to pay my CLEAR internet bill and the guy who was handling James’ shop couldnt put in the payment correctly and then it took two days to get the money refunded to my card which made me mad because my internet is what I use to communicate with my clients since I run a business. I came in to pay my cell bill the day before it was due and I was supposed to get a confirmation text verifying that I paid for service and I never got it and my phone was cut off the next day. I had to go over to the shop and show this guy the receipt and he got it straight because it was going to be world war III up in that store. I don’t like people playing with my money and James is going to lose customers because his friend can’t process payments correctly and make sure people’s business is straight. Although the phone number is listed don’t bother calling it nobody answers the phone anyway and the calls go to voicemail which is poor business manners. The shop is situated in Bronzeville just a couple blocks from King Drive so as many know how somewhat upscale the neighborhood is where this shop is located it’s rather ghetto in nature. I would go someplace else and if you have carriers that allow you to do payments from a store or online through the automated feature where there’s no fee to pay your bill. I think you’ll save a lot of time and less stress because doing it that way will ensure that your payment actually went through and you don’t have to dispute anything like I did today. I know this next month I will be paying my bill at a TMobile store because I’ll know the payment went through when done through the kiosk. Don’t bother with these cell phone places in the ghetto they’re going to screw you over.