1st Family Dental of Logan Square

Dr. Marina Karnaukh was excellent. She looked at my teeth and said I had no cavities. I was happy about this. Her assistant did a really good job cleaning my teeth. I will be back for another cleaning in six months. I learned how to floss properly and got an electronic toothbrush to maintain good dental hygiene. The receptionist was very friendly and helpful. There was no wait time at all and everyone answered all my questions in detail and were very patient with me. I like this place a lot.

Dr. Bruce Murphy was great.
Unilocal says I have to write more. ???

I’m quite happy with my appointment and had a great experience.
The only complaint is you may want to go during the week bc on Saturdays the office is filled with screaming kids which I really am not crazy about.
It didn’t matter to me. Great business overall!

I needed to see a dentist last minute for a small issue and 1^st Family Dental is in my neighborhood. I was able to get an appointment first thing the next day, Dr. Murphy saw me and solved the issue quickly and was exceptionally friendly.
Five stars for accommodating a new patient so quickly and solving my issue with no hassle on my end!

Stay away from this place. Went in for a root canal. Dr. Marina Karnaukh stopped the procedure midway through because she somehow managed to break a piece of the drill /​file and lodged it in my tooth. She recommended I go to a specialist at another practice (because First Family does not have the proper tools). I go to the specialist — the guy tells me he can’t get the piece out, and instead fills in around the tool. I make another appointment with First Family to finish up the root canal. She works on the tooth for a while, stops and tells me the tooth has become «wobbly» and that my tooth can no longer be saved (I’m pretty sure she drilled too much of my tooth out). So she extracted my tooth.
My specialist bill, which I’m still paying, was over $ 1,000, and was rendered completely pointless because Dr. Marina Karnaukh ended up just yanking my tooth out… because she messed up TWICE. This whole process took 3 appointments at 2 separate practices over the course of a month, racked me up a bill well over $ 1,500… and the end result is my tooth was pulled. (FYI just having your tooth pulled is $ 75). Totally ridiculous situation. Go somewhere else!

There’s no free parking. There is plenty of meter parking available. There is free wifi while you wait for your appointment. I went in for a cleaning with Belen. She’s one of the dental hygienist. She did an exceptional job. She did a great job explaining the procedure and how I can achieve the results I wanted. Overall she was great.

Excellent service. Dr. Sheynman and her staff got my son and I in and out quickly, and efficiently. Great experience. We’ve finally found our family dentist!

The front desk staff ladies are very nice and always make sure all your questions and concerns are answered. I like that they review what treatment is done and is pending and they make it really easy to schedule appointments. My boyfriend and I have seen Dr. Sheynman and Dr. Karnauk and they have both been really gentle and professional!

I was suffering for weeks with one crooked teeth that was the ultimate PIA. I never had time to make an appointment because my work schedule changes and overall I was just controlling my pain with old medicine from previous surgery. My wife was so helpful trying to find a good place and a good doctor to take care of my mouth issues. I come to this office as a walk-​in patient and after taking my information and insurance, I waited like 45 mins, but I was so grateful that at least I was already there. All the ladies in front desk and also the back, were very professional in their approaching. Dr Albert Abboud walked in and sat down listening to my complaints. I have a history of extreme phobia due to a traumatic experience in México. The guy told me what I wanted to hear: He said pressure is fine, but pain is not fine. «Let me know at any time». the procedure he did lasted like 2 minutes. He did it without pain. I walked out happy because yes, I spent 1.5 hrs there, but now iam pain free. From now on, I don’t care if I have to wait 3 hrs to see my new dentist in town. Doctor Albert. Thank you mi amigo!

Place is very clean and workers were very polite and my cleaning was painless and very fast. Would definitely go back

A trustworthy and practical place for your dental health.
DR BRUCE MURPHY — experienced and honest. He was correct to diagnose my fillers were from the 70s (I am not that old, but I did go to an old school, almost retiring Dentist in high school). Personally handles plague.
PERLA — the partner in crime who hangs out with Superman, Nemo and the Disney Princesses. Gentle with those X-​ray strips. Mindful of makeup as she pats water sputters. Lipstick does need to be re-​applied.
STAFF and SERVICE — Calm. Impeccably nice. Courteous. Helpful in directing me to a Zoom deal. Yay!
GOODIE BAG — berry berry important. The icing on the cake — toothbrush, toothpaste, floss (great for traveling and you don’t have to buy it).
I finally found a dental place that I can rely on.

I bought a groupon for $ 50 for exam, X-​ray, and general cleaning. I bought the groupon because of their reviews and I must say I am beyond satisfied with this place. It is very clean and the staff is very professional and well mannered. I thought that just because I had a groupon the service might not of been the best as to others who paid regular price or had insurance but I was proved completely wrong! This was one of the best cleanings I’ve had compared to others before. Sara was amazing she took the time to ask questions and see if I had any concerns and I did. My questions were given an answer and my concerns were definitely checked out. I was beyond happy with my experience here and the staff that now that I have insurance I asked if they take it and I was told they do therefore this will be my new dental spot!

The office was clean and inviting, the staff very warm and welcoming. Belen took extra special care of me during my cleaning and talked me through everything she was doing which made it much less stressful. Thanks 1^st Family Dental in Logan Square!

I’ve been going to see Dr. Irene Renieris at First Family Dental for at least 6 years now and have never had anything but wonderful experiences. The front desk staff is helpful and nice, answering my questions about what insurance covers, scheduling next appointments, etc. And Dr. Irene and the the rest of her staff are a dream to work with. My cleanings are always painless, thorough and efficient and no one ever tries to sell me services I don’t need. Dr. Irene answers my questions and doesn’t make me feel pressured into anything — she answers questions in a very professional and straightforward manner so I feel like I’m getting objective advice that I need to make decisions. For example, I chipped a back tooth very slightly and asked if there’s anything I should do and Dr. Irene made it clear that she could file it down if it bothered me, but that there’s no harm and it won’t affect my liklihood of getting a cavity, etc. I avoided going to the dentist for a few years, but since I’ve been seeing Dr. Irene, I go out of my way to make it to my 6 month cleaning appointments regularly.

Horrible horrible horrible!!! Absolutely rude and unprofessional staff. Prices are outrageous nowhere to park they don’t do any favors or try to help you work anything out with the insurance don’t bother they should be ashamed to have family in their name.

The staff was very friendly and the service was fast. I dislike when I have an appointment and I show up early or on time and I still do not get serviced at the appointed time. So that’s why am writing a review because this place actually see you at your appointed time. Also is you check in from Unilocal you get a $ 5 credit to your account. They have lots of deals on Groupon and Unilocal,take advantage! I am thinking of getting the Zoom treatment there.

I never write reviews, but Unilocal reviews got me to 1^st Family Dental so I want to repay the favor. The reception staff were responsive and warm, the location is convenient and clean, and most importantly, Dr. Irene was kind and clear and respectful of my anxiety. She laid out a very clear plan for what needs to be done, with no shaming or scolding.

I went to this place in November 2014 with a Groupon for full dental exam, x-​rays, cleaning and whitening for just $ 150! Dr. Azzam did a great job. He was very informative and proffesional. Everything went well. The manager and the assistants who did the whitening were very patient with me and I appreciate this because I have a very low pain tolerance and I have to be honest that I was very scared and nervous during the whole treatment. The only bad thing was that right after the whitening I had a discoloration on the skin right next to the lip and nobody could explain why did this happen but fortunately my skin recovered its natural color within less than an hour. I definitely recommend this dental office and Dr. Azzam.

I received a call from the office manager. I must say I do appreciate a business that cares about constructive criticism and is willing to work with such to improve the overall experience. I do see room for improvement as outlined but with a concerned manager I’m sure they will work it all out.

The staff was very polite and friendly. Dr Sheynman was awesome. All were gentle, professional and concerned with my comfort. Dr S was great at explaining things, and provided welcomed tips. After telling her that I had an orthodontic referral scheduled elsewhere, she was able to have the in-​house orthodontist see me for a free consult. Again, he was was friendly, genuine, straight forward. He provided an overall explanation/​discussion of options. They provided what seems to be a reasonable quote, and the office does offer interest free financing. Overall, it was a great experience. I particularly appreciated the professionalism and lack of judgment.
The only negative is that they do not accept my insurance for orthodontics, despite my insurance benefits touting $ 1000 savings on braces.