24 7 Locksmith

Scam. Do not use. Not a licensed locksmith company. Guy came out, said the lock would be $ 200 to pick, he couldn’t pick the lock nor airbag the door open to try and crowbar the frame. Then suggested drilling the lock. He finally gave up and left.
Update: Alana from this company had the audacity to call me this morning to ask if I paid her technician, which I didn’t because they are not licensed, to which she said «you don’t need a license to be a locksmith in Chicago.» Which is false. She also said they don’t have a business address because they are a mobile company.
Stay away.

I would never recommend this locksmith company to be used by anyone. If I could rate zero stars I would. Last night I locked myself out of the house. I called around to get different pricing and ended up having 24 7 Locksmith come out since they offered to lower the service fee to $ 19 for coming out to the property without me even asking. This should have been a red flag right there. They explained that the starting price to pick a lock was around $ 24. I knew my lock was not going to be difficult to pick. A locksmith arrived about 40 minutes after calling and went right to work. During the phone conversation the person explained that they would tell me how much it would cost before any work was performed and I would have to agree to the price. Well given the situation and me being already peeved at being locked out I didn’t realize the locksmith did not tell me the price to pick the lock. He actually went straight to work on my lock and had it picked in no less than 1 minute. He told me to go come back to his vehicle that was parked in my alley and asked me for my payment method. I gave him my credit card and he proceeds to tell me the price would be $ 314. That is correct $ 314 to pick a lock in 45 seconds. I immediately knew this guy was trying to extort money. I asked for my credit card back and he refused to give it to me. There was a huge confrontation in my alley between me and the locksmith. He was sitting in his car and I was outside standing. He said he tried running my card for the $ 314 and it was declined. My credit limit is high and I never have a revolving balance. He has an old school carbon copy type credit card sheet. There was no way he ran it at that point. He then tried to extort me by saying I’ll cut you a deal. Lets go to the ATM and you can get $ 200 cash to give me. I still refused because of his shady practices and proceeded to call the police department. This is where the locksmith started to freak out a bit. The cops were now on the way. He panicked, gave me my card back and took off. I’m assuming he took off because his car reeked of marijuana. Had the cops come that would have been reasonable suspicion to search the car if they smelled it. The cops arrived and when I was talking to them the locksmith called my phone and wanted me to work out a price that I would authorize him to charge my credit card. I told him I never signed any credit card receipt and was not authorizing any amount to be charged to my card. I had previously told him another locksmith offered a flat rate of $ 90 while we were arguing in the alley. Over the phone he said can I just charge you that. I still refused. The cops meanwhile advised me my options. At the end of the phone conversation with the locksmith he told me he cant charge me without authorization and that I was doing wrong. I told him what he did was shady and not how a business should be run. He said my neighborhood of East Lakeview was filled with raggedy people and he made a $ 1,000,000 a year salary. He didn’t need to be a locksmith if he wanted. He must be a drug dealer then. He said he would come back to my place and I could sign the credit card receipt so he can charge me. I told him he is not to return and if he came back here I would have him arrested for trespassing. If this company was honest from the get go I don’t believe there would have been any issues. It was the locksmith trying to secretly pocket money by extorting me that makes this company shady and not one to ever use. If you ever have a locksmith from this company arrive to your house in a white Pruis with a Texas plate number «GFW2521» refuse any and all service. If the locksmith also calls you from a Austin, TX phone number ‘5 124 461 392′ this is the shady guy.

You should all know that this company will not pick locks… they will only drill the lock or use an air jack that causes damage to your door and frame… also very unreliable as far as arrival time goes… i waited an hour after they told me 25 minutes.

Steve replaced a lock, rekeyed a couple others, and did a fantastic job… on a weekend! I have no idea if 24/7’s prices are competitive, but I certainly found them reasonable and worth the job that Steve did for us. Highly recommended.

I called ²⁴⁄₇ Chicago locksmith when I had a terrible emergency, and had no other way to get into my place. John Rios responded faster than I ever could have imagined, and let me rescue my puppy in a matter of minutes. If you ever get into the kind of bind that I was in this is definitely the place to call.

I want to start by saying that the person who performed the locksmith job did a good job but the rest of the experience was terrible.
1^st– I called at 6:50 am and they said a locksmith would be there in 20 minutes.
2^nd– they said it would be a $ 29.99 initial fee and $ 25.00 additional fee unless new locks were needed. But the locksmith would let you know before they started.
The locksmith called after 23 minutes to say he just got the call and would be there in 15 minutes. He instead showed up 37 minutes later. I am only precise because it was 29 deg out, in Chicago. Yikes.
When he showed up, he said it would be $ 160 and I was shocked. He told me that he only gets 30% of the cost so it needed to be high. But that was only for cash, $ 175 for credit. It took him 3 minutes to fulfill the job for that cost. That is $ 3,500 per hour FYI.
I called the facility to complain for the mislead and they offered to transfer me to technical service.
Long story short, I made a mistake and locked my keys in the house. I needed help and they provided it but next time I will go somewhere else. I think it’s best if you all do the same.

Got locked out of my apartment with a few friends late tonight, called the service and was blessed with an angel of a locksmith named Adam. What a peach! Got us into our very difficult locked door after a few hours and put up with all of our silly questions. He ended up having to put a new knob on the door and it’s amazing, the lock feels like butter. Great service!!! Hopefully will never need a locksmith to break me into my own place again, but if I do I really hope it’s Adam!