A & G Dermatology Associates

I was a patient of Dr. Beth Adams when she was in Buffalo Grove and loved her. Of course, I was happy to travel 45 minutes to her new office for an appointment with her — she’s that good. Competent, kind, patient, efficient. I have complete trust in her.

Fantastic service. I just love the attention and care Dr Berne provided to me.
I would recommend this office and Dr Berne
The staff is very friendly and helpful. You can tell they work as a team
I called this office because of an urgent medical need and my doctor was out of town. The medical care and great bedside manner Dr Berne provided me along with easing my worries and I could he he was actually listening and actually you could see he was thinking of a solution for my issue is enough for me to say with him as a new patient
Doctors who actually give you great bedside caring treatment is so important and that is what I received here !

Similar to the other reviewers… these people seem to think that no one has jobs or other obligations during the day. If I was to come to this practice, I would have to take a day of work to do so or take a ½ day because they do not care about accommodating patients. by having a more convenient schedule for those not able to take a day off of work
maybe they are doing so well that they don’t see the need to but its still a deal breaker.

Unfortunately cannot give this office a great review. The hours of this practice is very inconvenient to most who work or go to school. No evening hours or Saturday. Even closed on Friday. Wish I had this work schedule!

I took my son to see Dr. Berne for the first time a few weeks ago, upon a recommendation from our pediatrician. My son needed to get a wart frozen off. I called to make an appointment, and was given one the very next day! The office staff were very nice, and they had toys for my 3 year old daughter to play with while we waited to see the doctor (very much appreciated!). We were seen quickly and Dr. Berne was everything we had hoped for. He performed a thorough exam and explained the procedure to my son in a way that he could easily understand. He also got a mini science lesson! Dr. Berne was very genuine and engaging, and even had my daughter laughing (no small feat!). I will be making an appointment for myself very soon.

Called last week to see a Doctor. I got an appointment following week with Dr. Berne. First time with this doctor (had not nice experience here 4 yrs ago) with another doctor. She is no longer here. The staff is super nice, making appointment was super easy, doctor super nice, informative and gave me all the time I needed to talk about my concerns. He was super knowledgable and professional. So happy I decided to give them another try. I don’t understand all negative comments regarding staff, Doctors and making appointments. Maybe it was just an off day. Anyway give them a try, I’m glad I did.

i am looking at the hours posted, and i just called, was told there are no appointments to see a specialist for the first time — nothing after 5 pm. ever. the hours are posted until 7 in some cases. i did not see that until i looked up the reviews just now. anyway, called a different dr. in oak park, they welcome my excellent blue cross ppo and will see me in 4 days!

I recently seen Dr. Berne for the first time and I was extremely impressed with his skill and professionalism. I work in the health care profession and set the bar pretty high for my health care providers. He performed a very thorough exam, provided detailed patient education, all while being pleasant and engaging. His office staff were polite, pleasant and helpful as well. I would recommend Dr. Berne to my family and friends.

I’m startled by the negative reviews here. My personal experiences have been exemplary over the course of 20+ years.
While I don’t see Dr. Berne frequently (luckily for me I guess) he’s always exhibited extreme professionalism. No rushing through the appointment, always willing to educate in detail and offer alternatives. Additionally he’ll take the time to explore whether anything beyond the reason for the appointment is going on (as long as you’re there anyway) which shows some sensitivity IMHO.
The procedures he’s performed for me have all been successful with no lingering after effects.
As far as getting past the gatekeeper on the phone, I’m shocked that any issues arose. I’ve offered to take a short notice cancellation appt if one arises and been called the next day with a couple of offers… I think it helps to have some flexibility and imagination when dealing with the medical community.
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The main doctor, Dr. Berne, is a pleasant man, if you can get in to see him. This is a problem because the person who answers the telephone is empowered to decide whether you need to be seen sooner that months away. Unless the receptionist has a medical or nursing degree, this is a problem. Had to find another skin doctor.

I’ve seen both doctors at this practice and highly recommend both! I have always been taken on time for appointments, which is rare these days. Any issues for which I was visiting this practice were resolved quickly and effieciently.

I have gone to A&G Derm for facials for many years now, and their current esthetician Kim Ballish is wonderful. She is incredibly knowledgeable, patient, and thorough with the facials. She examines your skin, explains what is happening, and asks appropriate questions to arrive at the root of the problem. Unlike most spas, they don’t push selling product. I have had 6+ facials from her over the years, and have only once been urged to buy a deep conditioner during an extremely dry winter. I would highly recommend her for everything from a basic facial to signing up with the acne treatment. My skin looks 10 yrs younger, and I give Kim all the credit.

I was asked to pay $ 125 (I believe… maybe $ 150) up front for destruction of one small flat wart on my lip. I supplied this along with my S.S., copy of license, etc. I didn’t have insurance at the time, but insurance rarely covers many cosmetological procedures outside of reconstruction.
The actual doctor visit was fine & Dr. Berne did exactly what I expected in freezing the wart. It was gone & healed w/​in a week.
When I came back for a return visit (for him to put the stamp of approval on it), the receptionist asked for another $ 80. She said it ‘might be refundable’ after the doctor saw me. I reminded her of what I’d already paid & she informed me this this was common procedure. I told her that in my opinion, the problem was solved & I didn’t have to pay somebody to tell me that. I collected my things, and left.
This is a bizarre treatment for patients that COULD very well be returning for more visits. I, personally, am a dermatologist’s Cash Cow. Instead, I find myself looking for another office just because of this heretofore unknown version of «Let’s Milk The Customer».
I go to many doctors, some who bill only through insurance; but all of them bill you after the fact. The upfront fee was one thing. Getting hit a second time just for the joy of coming in the door of them maybe assessing you ARE healed is another. I suspect had he found I didn’t need a return visit for anything else… I would have paid that fee.

I met with Dr. Berne about some concerns I had. I was very impressed with his approach and recommendations. For my main concern, he in fact suggested I see someone else that could better address the problem and for another issue I have a follow-​up appointment scheduled in the fall. He seemed less interested in jumping into a treatment plan and more concerned that I make the best decision and know all the facts.
As for people’s Unilocal complaints about the payment system, it seems reasonable to me. If their clients were reliably paying their bills, they would not need to request payment prior to a procedure.

I’ve known Dr. Berne for over a decade. He’s a great doctor and a kind human being. As far as his treatments go, that’s where my opinion takes a nose-​dive.
I went to him for everything from laser hair removal (which was completely ineffective after 10+ treatments) to pimples (also useless).
The one thing he’s good at is mole removal. He’s funny and gentle, and makes the process pretty quick and painless.
Office staff are completely moronic and unpleasant with one exception — there was one assistant/​nurse which was brilliant. The rest make you wonder if they check their brain at the door each morning.

I LOVE Dr. Berne. Every since I met him I’ve been very happy. He’s great with his patients and has easy bedside manner. He just an outstanding physician. He knows his stuff and has high patient retention. He’s educated from Rush and trained in (Stroger) Cook County Hospital. I’m a little fastidious about where my doctors are educated from; it’s my medical background that accounts for this.
The negative: he rarely has open appointments & it may take a full month or more to see him. That’s so irritating. Uggh!!!

I would probably give them about 2 and half stars if i could. I went to the office which was miles away from where I live, because I just really wanted to get it over with and they were one of few offices I called that were willing to give me an appointment before the next Rapture, and they were willing to give me a price estimation. I had Dr. Marble and she was to perform a small surgery under my arm. I was really nervous because I don’t often see doctors and she was… sympathetic but obviously rushed. She clearly just wanted to get it over with too. She pretty much just did the cutting and ran out. She didn’t ask me if I was okay or needed anything or had any more questions. I still had other health issues to talk to her about. I thought I would like her because of her Bio but she made me feel kind of awkward. Her assistant was nice. Later I noticed it wasn’t really the best job and it looks like I’ll have a gross scar. I’m bummed. I was glad that the co pay was so little but I took off points when I was leaving the office and noticed someone had left their used gloves on the counter next to the computer. Guess I won’t be going back there.

I was very happy with all my visits to see Dr. Marble. I had a growth in a very personal and embarassing spot. She made me feel very comfortable and did a great job removing it. It turned out to be a skin cancer… The doctor personally called me and put my mind at ease.
Before I found A&G I went to just about every dermatologist in the city and suburbs. It was either a 2 month wait for an appointment, a 2+ hour wait in the office, a gross doctor with skin growths all over his face, outdated practice from the 50’s (a typewriter? really?), or the doctor was just a jerk. Why is a good dermatologist so hard to find?
Anyway, I was thrilled when I found this place. It’s immaculately clean, the office is high-​tech, everyone is super friendly and professional, and they were all genuinely caring and concerned.
The only reason I’m not giving them a perfect 5 stars is because they charge you a $ 10 surcharge each month if you don’t pay your bill in full! I’ve never seen a doctor that does that.

I guess they don’t need patients…
When I came in for my first appointment and was asked to fill out the forms, I was requested to provide my SSN. I declined to give it out and said that our insurance company assured us the number on the card is enough (this was never a problem before). I, of course, had my insurance card and my driver’s license with me. I also offered the referring doctor’s name to check my credibility, but was told that this is not good enough. After much discussion the receptionist said that I either had to give them my SSN or pay for the visit in full prior to seeing the doctor and then deal with my insurance company myself. So I just left, since I definitely did not feel welcome or treated as a patient rather than an ATM.
Also, I was asked to fill out all the info on a iPad-​like device (the receptionist said they were going «paperless»). but right after I gave it back to her, she printed everything out, and not even double-​sided. What was the point?

Hmm, not sure what I was expecting. This was my first visit, but the doctor I wanted to see (after reading bio’s on their website) was booked. I set up appt with a doctor that was available, Dr. Marble.
I wanted to get a new bothersome spot checked out and also had some skincare questions with regards to acne and starting an anti-​aging routine. The way she looked at me I almost felt like I was vain for asking. While I did not feel rushed, per se, the appointment lasted a full 10 minutes, which included the removal of a little cyst on my forearm. Considering the office visit charge and my ridiculous co-​pay, this was not acceptable.
While I was not comfortable with the doctor, one of the assistants/​technicians was excellent and I was impressed by how passionate she is about her job.
The result of the appointment was as expected. I walked out with one less spot and some prescription products. The doctor did give me some coupons, which saved a bit of money at the pharmacy.
The office itself is clean and spacious. It looks like they offer quite a few cosmetic procedures, judging by the pamphlets and advertisements.