Am Pm Auto Repair

Thieves!!! Do not go here. These people were recommended to us by AAA because our SUV broke down. The only thing wrong with our car was a missing bolt on the battery so when we would hit bumps it would lose power. These people told us it would be over $ 2,000 to fix a burned out computer. That was a lie they did nothing to our vehicle but charged us a lot of money. When we picked up our car they had driven over a giant nail so we had a flat tire and at our expense of course. To top it off they stole my husbands Ipod out of the glove box, how pathetic. When we were able to take it to Napleton the car dealer they told us what was wrong and fixed it in two seconds NO CHARGE! As everyone before me stated stay away from this place, this happened to us back in 2010 and I promised that I would one day write a review on these crooks. This place should be shut down, they are some low down dirty crooks. Pure evil, just pure evil for real.

For the few minutes I dealt with them they were a nightmare. My car was towed and the tow company convinced me to bring it here even though I requested it be brought elsewhere. I told them I didn’t want it there because I’d never heard of it and I wanted it to my shop but they kept telling me oh no they couldn’t take it to my shop because it would be towed because there was nowhere to park so like an idiot I gave in. Well I immediately came home to see all negative reviews on Unilocal.My car was left there overnight. I left them a message saying I did not want it to be there and I’d have it picked up. When I told them they said that was ok. Well when the new tow truck came to pick it up they all of a sudden decided to say if I didn’t pay them $ 50 then they wouldn’t release it. Here come the scammers that I have been reading about on Unilocal.I never agreed to pay a fee or even checked in the car. Their friend dropped it there against my wishes and I was stuck. So the new tow truck company I was dealing with fronted the money and took the car for me.
If you hate drama when it comes to your car… run in the opposite direction!

New Year’s Eve 2008, my car is dead. AAA is on its way. Several hours later the tow truck arrives. At the time being unfamiliar with the location of repair shops in the Lincoln Park area, where I live — I had really never needed one. Despite the fact that now I know there are about 10 within 1 mile, the driver suggests this «great» place he knows «not too far, just a little west» and that they would be open New Years Eve. So I say OK. As I followed him in another car, we were slowly going further and further away, including getting on the ⁹⁰⁄₉₄. We end up in a pretty shady, kind of apocalyptic looking industrial part of the near west side. Now I realize this guy probably has a friend here who he does «favors» for by bringing cars here.
AM PM is located in a pretty desolate looking gas station. I enter the shop and the red lights go flying in my mind. Everything your supposed to look for in a good garage was wrong here: Was it clean? Not in the least bit. You could see mold growing on the walls and dust everywhere. Everything just felt grimy and greasy. Was it organized? Nope! Things looked scattered everywhere. Shelves were overflowing with scattered stuff. I think I even saw a bird cage sitting on one of the shelves.
What seemed very strange to me was that it was about 9pm on New Years Eve and all these guys were working. That just seemed extremely odd and mildly suspicious. The guy I spoke with here informed me that they would be working all day tomorrow, New Year’s Day — again, odd.
So not really wanting to have the tow truck driver take my car somewhere else, I just swallowed my red lights and alarms, and hoped that these guys were just a little disorganized and dedicated to fixing cars, not having a beautiful space. I was told they would call me New Year’s Day with an estimate.
The next day, toward the evening, still no word. So I called. I spoke with the manager and he apologized that they still didn’t have a chance to look at the car, since all the mechanics got drunk the night before and never came in for work — not sure if you should tell customers that! He said, he would look at the car and get right back with me.
I would later find out the timing belt and water pump in the car needed to be replaced and it would cost about $ 800. So reluctantly I said yes.
A couple days later I picked up the car. Another red light went off when I went to pay, they said their credit card machine was broken and that I would need a certified check. Given the condition of the garage, broken technology didn’t surprise me. I was not comfortable paying with a certified check, but what choice did I have.
About 9 months later, present day, no problems with my car had arisen — now granted, my car is strictly a city car, not being used much at all. I probably had put less than 1500 miles on it in that 9 months. It seemed that despite my reservations, AM PM had done a good job?
HOLD ON!!! A couple days ago, as I’m driving down Ashland, approaching the Milwaukee, Division, Ashland intersection my car dies in the middle of the road. I call AAA, a truck comes and takes me to a clean and organized repair shop in Lincoln Park. I get a call the next day — apparently my TIMING BELT and WATER PUMP have failed! $ 500 to fix both. Now timing belts should probably only need to be replaced once in an older cars life, not twice in a year!
It seems more than likely AM PM either installed it wrong or MOST LIKELY DID NOT PUT A NEW TIMING BELT AND WATER PUMP IN MY CAR, as I paid for.
This garage has no business being in business. Dirty, shameful, and dishonest! AVOID AT ALL COSTS!!!