Aste Broken Window and Door Repair

Never ever hire them to work.
Ask to pay big amount deposit and haven’t make the work done after 6 months! Lost my hope to get my deposit back…
Many excuses for breaking their promises. Very good attitude in phone but all lies then you can find later.
No idea why Unilocal gave them so good feedbacks before! Don’t trust Unilocal any more.

If you want a company that promises a lot and breaks them Aste Broken Window & Door Repair is your company. They clearly are not professionals or a company you should even consider hiring.
Jose the owner of Aste doesn’t answer his phone or respond to voicemails in a timely manner. He has a group of guys that are clearly not very good at what they do and when he is not on site the quality of work degrades dramatically. A job that should have taken at most a week is still not done after a month. The quality of work that’s been done is questionable and probably needs to be redone. Take your money and run to a more reputable window repair company.
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I contacted Aste Broken Window & Door Repair after doing research online and found they had great Unilocal and Yellow Pages reviews. When I called the first time I got a voicemail stating «You have reached Aste Broken Window & Door Repair» and to leave a message. I explained I needed to get the glass panel for one of my windows repaired, sliders and seals replaced along with the screens for my patio door. It seemed like something Aste Windows does all the time. Jose, the owner, called the next day and said he could come out at the end of the week. He arrived an hour late for the appointment. Upon arrival I explained what needed to be done in detail. He kept saying «no problem señor.» I asked how much it would cost and he quoted me $ 1400. I was able to negotiate and talk him down to $ 1200. I felt great because I saved $ 200. Jose asked for half up front.
Jose called me two days later and said he needed to get the parts for the windows and it would take a couple of days. After two days I called him back to see about the status of the parts. I again got his voicemail. Jose called the next day and said he didn’t get the parts yet and he would call me when they arrived. Another week passes and I still don’t get a call back. I call Jose back and was directed to voicemail immediately. After a day I get a call back from Jose informing me he had received the parts. Because I work a 9 – 5 job I gave the code to my lockbox so he could come and go without me being at my house.
Jose came the next day to start on the job. I got back home that evening and found nothing had been done. I called Jose and asked what was done. He said he a hard time installing the sliders and didn’t have a chance to get anything else done. I tested the windows and they were harder to lift up than before. Jose informed me that the springs he purchased were not strong enough and need to find stronger ones. I asked if he could repair the seals, screens and window pane in the meantime? He said «no problem señor» and promised to come the next day to do the repairs. No Jose the next or next. I call him again. Straight to voicemail. He calls me three days later informing me he had a family emergency was going to be out of town for a week. I sympathized and said I could wait until Monday when he would get back into town.
Monday rolls around. No call from Jose. I call him and get a disconnected message. After worrying that his business was closed I got a call the next day as if nothing was wrong and explained nonchalantly that his phone was messed up. I asked when he could come out and finish the job. He promised Wednesday. I got home Wednesday evening. Windows still not repaired. Again I call Jose to asked what he repaired? Voicemail. The next day I call again. Finally after calling three times during the day Jose picked up. He explained the window panel was repaired and the frames were taken into the shop. Clearly nowhere close to being done.
The next day his workers came back to install the screens and finish the job. I got home that evening and found grease all over my floors. Grease on my bed sheets and broken glass along the wall. I called Jose back furious. Voicemail. I called him again the next day. He was surprised and promised his workers were all professionals. Clearly not. After a month I’m still waiting for the sliders and seals for my windows.