Autozone

I wish i can give negative stars. These people are horrible at customer service plus car knowledge. I waited in line for a long time and for nothing… I don’t recommend buying parts here they are cheap china products. I rather take my business across the street last time i buy parts here…

I went in yesterday to purchase a cool air conditioning refill can and was hopeful to have an employer install that in for me, as im not familiar with the installation. I walked in, was not greeted. Grabbed a can, but before purchasing it I asked what looked to be a manager if their was someone available to help me out. She mentioned one of her guys that shift can assist me but unfortunately cannot do it for me, he can only give me instructions how. I figured that was good enough. She pointed him out, but I had to wait my turn because he was occupied with another customer. Waiting wasn’t that much of an issue because it was a Sunday and he apparently was the only one who knows how. After waiting ten minutes, I explained to him I didn’t know how and he mentioned he can only give me instructions. I agreed and said ok yeah. He kept asking me questions, more than he should’ve I think. Finally we went outside and I popped my hood, he unscrewed the cap, I opened my new can and he said to shake the can, but keep rotating it as well. Also, to blast the air on cool. He went back inside. After about fifteen minutes my mother said no cool air was coming in. The can was full so I assumed I did something wrong or was directed wrong. The can fell and what happened to fall OPEN was the TOP TO A YELLOW SWITCH. APPARENTLY I WAS SUPPOSED TO HOLD THAT DOWN WHILE SHAKING THE CAN. The dude never said that. I understand if they were busy, but they definitely weren’t. And I’d expect this dude to at least know about the switch. What kind of people are allowed «to give directions» BUT NOT KNOW the actual instructions of the damn cans they sell? Seriously. I have patience but it can only go so far. I didn’t even bother going back in, I just left. I won’t be going back and def will not be recommending this place to anyone. THEY Suck!

While driving through a big snow storm, my windshield wipers decided to go kaput. I had precious cargo in my car so I didn’t want to chance driving without them, so I immediately pulled into the closest auto store that I knew of, Auto Zone.
The staff at this location totally rocked. They not only located the correct wipers for my car, they went outside and replaced them for me!