Bain Environmental

I would give Bain environmental minus 5 stars if Unilocal allowed it. I hired Bain to do a mold inspection in my basement. The owner herself showed up. She was right on time but the experience when downhill from there. She was knowledgeable but had a very condescending attitude; often cutting me off mid sentence when I asked questions. The worst part was that they never delivered the inspection report or the lab results. I tried contacting them repeatedly via phone and email for over a month to no anvil. They simply wouldn’t respond. So basically I paid for the service and received nothing in return. Stay away from this outfit!

While I do believe the owner of Bain Environmental is extremely qualified and knowledgeable, I found the entire experience with her very frustrating. It’s difficult to communicate with her as she did not return phone calls or emails. In addition, she was one hour late at our first appointment and did not show up at all for the second. The inspection had to be rescheduled. The air quality testing and inspection that I needed took about 7 weeks from initial contact to her report. When her report was finally received, it was not on her letterhead, was not signed, lacked sufficient information to be useful, and needed to be revised. In addition, there was reference to a residence in the report and even her final draft did not change that. This was a commercial property. In summary, I would find another company.

Bain Environmental removed asbestos from my home and did a phenomenal job. Lauire the owner was extremely knowledgeable and professional I would recommend her company to anyone.