Boss Optical

So I’ve bought three glasses (2 normal, 1 sunglasses) here over the last 3 years (groupon deals but I still spent around ~650 for these 3 glasses, some of it was the frame cost) and I have to say, I give up on this place.
1) Always negotiate, the saleslady just pulls random numbers out of thin air. Every single time I went, the coating was a different price for example. Sometimes it was included in the lens cost and sometimes it wasn’t. She lied and said it was never included but I have receipts from when my brother got glasses so be wary.
Since it was a groupon deal and I still negotiated, it came out normal ish priced in the end (with the groupon mind you). But otherwise, you might as well go to somewhere else sans coupon and it’ll be better and don’t have to haggle.
2) I would even say don’t get the coating because she’s going to push it for it, but it really sucks. It seems to wear out easily but that could be the way I treat my glasses.
3) the contact lens exams are always a different price as well. When I negotiated last time I got glasses, I got quoted $ 100, $ 75, $ 50(final negotiated price). I never followed up for my second fitting after a year, so they decide to charge me $ 115 instead because I have astigmatism. Not sure why I am being quoted even more now.
The $ 50 is a sunk cost but they are always slightly bordering on rude there so I might as well go someplace else to redo it.
4) They refuse to tell you your PD, which is fine but the last place I went to had no problem giving it to me.
I’m going to Marketplace Vision or Costco and buying my glasses online.
TLDR: Service is not that friendly or customer service oriented, you have to haggle as prices change depending on when you ask the salesperson. The doctors are ok.

Bought a Groupon deal since my brother needed new glasses. Our appointment was on time and they had a decent assortment of frames. Small place and parking was tight in the back, but everyone was extremely nice. What impressed me the most was that our appointment was on Sunday and the glasses arrived on Tuesday. The lady put a rush on them without us asking or paying extra since she said he was school aged and knew it was important for him to have his sight in class. 5+ stars just for that type of customer service.

Great selection of frames. The staff are very knowledgeable about fitting glasses and don’t follow you around so as to let you browse their selection freely. Prices are very reasonable. I highly recommend coming here.

I just got my new pair of glasses, I choose a good frame, but after they put on lens, the frame is completely out of shape, and there’s no way to get it back, it’s very uncomfortable to wear.
I spend a lot of money for it, it turns out to be unwearable, they said the frame was supposed to be out of shape which is bullshit, they can do nothing about it, I can do nothing about it, this is a very unpleasant experience.
I would never go back, and I don’t recommend anyone to go there, please choose a professional store!
They know nothing about glasses, the best advice is not go there even once. They are unfriendly, the only time I saw the salesgirl smile is after I pay for the glasses.

Used the Groupon, which saved a lot. I had to pay a total of $ 137 + $ 39 (groupon cost), very happy about that. Eye exam was fast yet thorough. Glasses selection is fine, I think that’s the average amount a store would have. I finally got the perfect glasses that fit my gigantic head, so I believe anyone walking in will find something that they’ll like. Staff is very friendly, very attentive. My family’s insurance doesn’t cover eye wear, so my sister’s pair was around $ 319, while my previous glasses was $ 600 (Never buying glasses over $ 200 again). So make sure your insurance covers, or buy the Groupon. Lastly, you can walk in if you need help with your glasses, and they’ll gladly help. When you experience it for the first time, you know you’re getting one of the highest quality service possible for a reasonable price.

Best place for eyewear in the city! The staff is very friendly and also have great knowledge of vision and eyewear! I would recommend them to anyone! Have had multiple visits and have always left very satisfied! Great service, better people! What’s not to love?

Bought groupon deal which was well worth it. Covered the exam and $ 200 off frames. I had to pay for lenses which were only $ 99. This covered more than my insurance! Also, staff are super nice, the optometrist was very informative, gentle and kind. The staff was also flexible with scheduling appointments and helping pick out frames. Definitely recommend if looking for a good, trustworthy place for an eye exam!

I have picked up my new glasses. It is great to comfortably see again. The glasses were ready much faster than I was told. I was able to park for free in their lot, which I was able to find.
The glasses fit great and feel light and very comfortable.
They provided very good service.

The doctor was very professional and thorough. The selection of frames is small and they are grossly overpriced. They also would not let me know what my pupillary distance was… even though that is MY medical information. Very shady. No, extremely shady. I won’t be back.

I’ve been to Boss Optical twice already and used groupon on both occasions. The selection of frames was big enough for me. I am not picky when it comes to brands and the staff was very helpful. The lady recommended frames that were little above 200 and fit perfectly. They gave me a list of different coatings and options for lenses, which I have never been provided before at any other optometrist. The doctor was very nice and professional. I will definitely go back there in the future.

After going to Sharp Vision in Chinatown Square, where I was a patron for 10 years and treated like a homeless person for asking them to put a screw into my sunglasses. Boss on 23^rd Street I went there and they fixed it for nothing. They didn’t have the screw but the owner was cleaning and remembered seeing the same screw on a pair of sunglasses she sells and happily removed the screw and put it on mine… that’s what I call customer service remember Boss on 23^rd Street SCREW Sharp Vision in Chinatown Square.
Thank You everyone at Boss!

DO NOT purchase their groupon and expect a great selection on frames. I purchased this a few months ago expecting to get a good deal on name brand frames as their website calls for and upon going there they had a small selection of frames and prices were ridiculous! Went there a few weeks later and they had tons of name brand frames under $ 200! Day of, everything was $ 199+. They took out their good frames and put in their low class frames and boosted the prices of the frames. I will never come back and do business with them again. Your better off waiting for a pearl vision type place to do groupon.

Excellent service on multiple occasions, Boss Optical has fixed my glasses numerous times when i bent the frames, the ladies there are always nice and very fast
Great selection of frames
They Frequently have groupons and living social deals
and there’s even a parking lot
YUP.

I’m happy with my glasses!
Bought a groupon only based on Unilocal reviews to this place as it seemed like a deal too good to be true. It was very easy to make an appointment as they work on the weekends as well. The store is small, but the staff was accurate with all the measurements and very patient in giving me ample time to choose my frame. Even with the groupon, the overall price was still pretty high but that depends on the frame you decide to choose, the lens thickness and whether you go in for anti-​reflective coating or not. What I did notice though, was that the same pair of frames was much cheaper online. But I still feel its a nice deal and I got my glasses within 2 weeks from the day of the appointment.

Had an exam today; had a great experience. The staff and Doctor are super friendly & very thorough at explaining everything. (:

Love this shop! Competitive prices, great selection, and excellent service. Definitely my new go to spot for glasses and eye exams. I’ve been looking for a new eye shop for years and am glad to finally find one I can trust with great selections and service. Come now!

Used my groupon deal to come here. Would have never found them otherwise! The doctor was probably the nicest person I have met. Exam was thorough and detailed. They wanted you to ask questions and were more than glad to answer all of them.
They helped me pick out a nice frame out of their good selection.
Now I need to schedule an appointment for my husband!

Boss Optical was a great experience from start to finish. We bought a living social deal for them. My husband and me scheduled the appointment and went in.
The optometrist was very thorough and helpful. They have a nice selection of frames to choose from. The staff was über helpful while choosing our frames. We got our glasses within a week and we couldn’t have been happier with the service.

Boss Optical was a great experience for purchasing my new glasses in October. I bought their living social offer which included the eye doctor appointment and covered up to $ 200 for the glasses.
The location was out of my way but it was so worth it because the staff was very friendly, knowledgeable, and best of all, their frames selection was amazing.
I was happy with my service and selection at Boss Optical and I recommend others to stop on in!

Let us make one thing clear, Unilocal.I dislike the optometrist. Nothing against the profession, but anyone that gets remotely close to my eyes usually gets a swift judo chop to the face.
I figured that after avoiding the eye doctor for awhile, that it was time for me to put on my big girl undies and go ahead and go to the doc. What can I say, I’m a convert. Everyone was helpful. The lady at the desk went over my insurance information and explained what I could get and exactly how much everything would be. Dr. Pham was very clear and explained everything and why he needed to do each procedure (because I asked of course).
They have a plentiful and very modern selection of frames and discounts all over the place so anyone looking for nice frames at a relatively inexpensive price point shouldn’t have too much of a problem finding what they want. Don’t be intimidated by the location being in Chinatown. There was no language barrier at all. Ok – stop reading and go ahead and schedule your appointment now!