Carr Real Estate Investments

John S. was a dream to work with. We were relocating from across country which can be an overwhelming and stressful process. He put us to ease immediately with his expert knowledge of the area and access to local listings. We were feverishly researching Craigslist for apartments for days but John was able to send us apartments through his realtor listings that we wouldn’t have found otherwise. In fact, this is how we secured our apartment, which we love. John is friendly and a pleasure to work with. I highly recommend him to anyone.

I had a great experience with Carr real estate. I am a fist time home buyer and I have had two real estate agents from another company which did not work out. A close friend of mine recommended John Steeby from Carr real estate and let me just say my third time was a charm. Instantly me and my fiancé liked working with John he listened to what we wanted and needed in a home. He was genuine and professional instead of telling us what to buy he simply steered us in the right direction to find the perfect place for us within our budget. John was very patient with us and worked very hard and communicated with our loan officer as well. In the end we found a great affordable townhouse in the neighborhood we wanted. we could not have done that without John. So if you are looking for your first second or third home etc give this company a try they will do everything they can to get you into the home you want.
Latasha

I had a great experience with Carr Real Estate when seeking a two-​bedroom apartment recently. Realtor John Steeby was excellent and really had a lot of resources to show us a lot of different places that were all within our expectations. There was also flexibility on viewing times and availability which was appreciated given our busy schedules.
I knew that I was going to be a tough sell for any place, and John was really patient with any criticism or comments regarding anything we saw, and then worked more to ensure that what we continued to see addressed those concerns. I can definitely recommend them for your housing search and John for your realtor!

I dealt with these guys when looking for the apartments. Scott does not know what he is talking about — the starting date for the lease, when tenants are moving out, etc. Because they subcontract from the landlord we could not contact them directly making communication extremely frustration. As soon as we handed over the lease he went MIA. It tooked FOREVER (like 2 days before lease start) for them to tell us when we can get the keys, and by then he pretty much signed off on all responsibility («Oh that’s not my problem anymore» was his answer after we got him the lease). I would not deal with these guys again.

I don’t know where to begin about how HORRIBLE my experience was with this company. We went to see an apartment off craigslist and it turned out a representative of this company (Scott K.) was the middle man for this apartment. Once we say it with him, we no longer had an option to deal directly with a landlord or another agency. Anyway, we loved the apartment and filled out the paperwork, and gave two checks of $ 2600 each for rent and deposit. So far, not horrible, here’s where the shenanigans begin.
First, he had told us that we could have a lease that started June 15^th, later he went back on his word and stated it was 1^st of June or they would disregard our application. Then it took him TWO weeks to get a copy of the lease to us, making all sorts of excuses along the way. Whatever requests we made to amend the lease (i.e. make sure certain work is completed before we moved in), he was totally unwilling to help.
Then is the kicker: 2 weeks before the big day, we still have received no direction about what the exact move-​in date would be, or when/​from where we can get the keys. I try to call him, his phone is no longer in service, there’s is no forwarding number. I email him, he basically tells me he is no longer involved with this even though he still works for CARR LLC. I ask him if he could direct me to whom I should contact for the keys, he replies «if I had the keys I would give them to you.» Totally unprofessional. I give up and call his superior, «Antonio.» Probably more competent, but equally unprofessional. He gives me Scott’s new number and I’m off to a fresh goose chase. Nothing doing. I call Antonio again, he’s beyond rude and abrasive, tells me «ok ok just give me a minute» hangs up and does I don’t know what. Many hurdles later, they basically tell me to call the landlord’s representative and wash their hands of the situation.
All I wanted from the beginning was just some direction on when we can move into the apartment which we deposited about $ 5200 on, and what the procedure would be. After they got their checks, there was no hope in getting any customer service from them. I’ve dealt with Apartment Hunters before and lately it’s been a neutral/​2 star experience, but these guys take the cake in crappy business. Do yourself a favor, if you see them involved in a apartment listing, just go to the place and jot down the landlord’s number, because if you make contact with them, then your stuck dealing with them no matter what.