CD One Price Cleaners

On Mon Jan 18, 2016 at 07:05 PM John Reese wrote:

The staff is very professional, sensitive to the needs of their customers, expeditious with their service timely with special requests.
I’m a repeat customer and I plan to keep repeating. Thank you CD One Price Cleaners.
JReese

This place is HOT!!! No I mean like the steam hits you at the door. Not a complaint, just a warning. Unzip your coat a bit before you settle all the way in.
Lines can typically have 4 – 6 people ahead of you but they move fast. To have leather cleaned, you have to sign off on each item (really quick; nothing too involved; just a slip of paper per clothing item).
They offer laundered services as well as dry cleaning. Be sure to specify which you want, and if you want no crease in your pants, you have to state that. Street parking is available in front and across the street on both sides. There are standing zones immediately out front that I recommend trying for, if one of the 4 – 6 people didn’t beat you to it.
Prices are reasonable. I always pay upfront, so I’m not sure if that’s required. Try to keep your ticket for pick up, but it’s ok if you don’t have it. They just ask for the name, number and address to verify.
I love that they help you to your car!

It appears that you are listening to your customers… maybe I dont have to stand in line when I come to pick-​up my express order?

I love this business. My family and I have been going here for years now and have always been pleased with the outcomes. I also like that they offer a coat drive each winter where they clean the coats and partner with a local charity to give them to others who need them. How awesome. Finally, I love the friendly service and free coffee!
PS — Message to my favorite dry cleaners: Please consider a delivery service to serve regular, repeat customers who live nearby.: -)
Dawn

If I could give this place 0 stars I would. I took in a comforter October 1^st and was told it would be ready the third. I went on that day and was told it wasn’t ready because a boiler broke. I was upset but told employee no problem, things happen I’ll be back tomorrow. Next day I go in and wait 20 minutes, only to be told that it wasn’t fully dry and they could give it to me as is. Still wet and full of lint. I said no, I didn’t pay to get half assed job and I would wait. They said next day. At this point I’m starting to lose patience. Next day I wait another 30 – 40 minutes while the employees pretend to be looking for my comforter, only to tell me it was still wet someone accidentally took it out of the dryer! They apologized at this point I ask for a full refund which they give me, but even so this place had now wasted a week and still gotten the job done. I was promised that it would dry and folded and bagged for me to pick up today, October 9^th. Today I go in there and as crazy as it sounds, these people had another excuse for me. They say they’re really far behind and would make my comforter top priority. I laughed. I told them this is my 5^th day here, I see people coming and going with their belongings and I’m still here, paying for parking and waiting in line only to be told story after story about how it’s still not ready. As I write this, I still haven’t received my comforter and no manager at that location has even made an attempt to apologize for this. Needless to say I will never be going back here and I would highly discourage others from going there as well, it’s nothing incompetent employees and managers that just don’t care.
ZERO STARS FOR THIS PLACE

They do not keep my «white» uniform shirts white. They now look off white and I do not like that. I need to find a new shirt laundry. They ruined one of my shirts and everyday that I try to reach Armando to be reimbursed for my shirt he is «not» there. This has been going on for several days. They put some type of blue spots in my white uniform shirts and tried removing them 3 times to no avail. When I went on Saturday Armando said he knew how much the uniform shirts cost & would reimburse me on Monday. Called Monday, no call back. Called Tuesday and spoke to Carla because Armando was not in. She said she would call me back and again no call back. Today is Wednesday and I am still waiting.

It’s the only place I bring my clothes. Fast, consistent, and organized place to get your clothes in and out in the same day.

Always on point. Love going there, definitely a good recommendation! I always get a notification when my cloths are ready. They’re super fast, haven’t had a problem with them ever and I have been going there for about a year now!

Great price point and speed of service is key. It may be a franchise but with the same team of great employees it has your traditional dry cleaning feel. I pay a slight bit more than my old cleaners but I get all my clothing same day which is key.

Sometimes they will ask you if you want to starch and other time they don’t ask and if I forget to tell them then they starch them very stiffly. Long waits everytime. All kids working here. They could have better customer service.

Very pleased with the overall service. Free same day service and you receive an email once your order is ready, usually before 5pm.

so bad，rude manager！they make your bottom lost and don’t fix it and just put it there for 2 weeks! And it can’t clean your shirt! it is dirty everytime, they just say next time we will make it cleaner! always next time!

Its cheap and gets the job done. Is it worth some of the hassle? You be the judge…

DO NOT GO HERE IF YOU LIKE YOUR CLOTHES! Wish u could give less than one star! Took my suit to be cleaned again because the first time they put a crease in the pants after I asked them not to. Looks CRAZY to have a side crease. took it back asked for NO THIRD CREASE PLEASE! They did it again! This time on all my pants. I left a message with the «manager» no response! I had to pay for the third time for the suit to be pressed properly! Good luck!

I have used this cleaners for 2 years based on the price and proximity to my home. Tuesday, I dropped off a load of clothing to be cleaned and had a shirt that was stained to return for re-​launder. Mind you, this was a new shirt, never worn that I brought out of the bag to be laundered. I noticed a stain (likely from the machine and simple thought to bring it back still on the hanger with the tag when I brought my next load. After waiting in a long line, I gave my clothes and explained the situation. I was asked when I picked up the shirt. I didn’t remember but, the tags were on it. He (Guillermo) tells me that it was a couple weeks ago and I should have brought it back sooner. I explained, I put 10 – 15 shirts in the cleaners at a time and it could be a few weeks before I wear a shirt to notice. He says, you could have warn it. I said, still on the hanger, with tags and crisp, no. He stated, if I wanted to have it re-​laundered I would have to pay. I again, tried to reason… He refused. Really? I have spent nearly $ 1,000 in this place and you lose my business over $ 1.50. He stated «we’ve had a lot of things going here». Long story short, he refused to re-​launder the shirt. They have lost my business. I would encourage anyone to spend the extra cents and get quality dry-​cleaning at another establishment. Very poor experience and I will not be back. STAY AWAY!

Took a pair of my favorite black jeans to CD One Price for the first time today. Was a little nervous as these are my all time favorite jeans — we ALL have that one piece of clothing that we absolutely adore, right?
Took them there before 10:00am as they have an in-​by-​10-​out-​by-​5-​same-​day service. And they absolutely delivered on that promise. The price for one pair of jeans to be dry cleaned? $ 2.79. Yes, $ 2.79!
How did the jeans come back? In excellent condition. Absolutely excellent condition. So why did I deduct one star? Because (1) the music inside is so insanely loud that you can hardly hear the workers when they call you over, and (2) the line is usually snaking out of the door.
They do offer free coffee though!

My wife and I were loyal customers of CD One price for years in the South Loop. There were some bumps along the way that I overlooked, until today.
In good faith I can’t recommend that you rely on this location. They have an in the door by 10AM pickup by 5pm policy that typically has worked very well. Today I was in before 10 (at least according to my cell phone and not their clock). When I went up to drop my clothes off they said it would be ready Monday at 5. After speaking with the manager, Juan, and explaining why it was urgent to get a couple of shirts picked up today, he kept pointing and saying that if I was in by 10 I would have gotten a ticket. I understand the policy is in place and they have a cutoff limit. However, if I’m there and they say I’m not, that’s where I have an issue.
I asked him to then pull my account up and look at how many thousands of dollars I’ve spent over the last few years. Asking him again is there a way for a few shirts he can make an exception he said no. I asked how his store owner would feel to hear about the lost money and customers (I live in a condo where I will be glad to spread the word), he said that’s the policy sir.
I have had other issues that I’ve overlooked, the usual broken buttons, screwing up my orders repeatedly (starch when I say no starch, creases when I say no crease, etc), their equipment broke and dry cleaning was stuck hanging in the rafters, etc. I can no longer recommend this cleaners
There are a number of choices in the South Loop so I recommend you shop elsewhere.
If you want the Walmart of cleaners and don’t care about your garments, time, or energy spent dealing with bad customer service then go here.

I’ve been going here for a few years now and have never had a problem. I have a cleaners in my building where I live, but the prices are ridiculous! Here you get any garment dry cleaned and pressed for $ 2.79. Can’t beat that price.
Lines are long at times, but staff is friendly and very efficient in getting things moving along.
Note: make sure to pay the parking meter. I know you think your just running end and out, but that thought mentality will get you a ticket!

I have been using CD OnePrice Cleaners for a bit over one year. I have to say that the services are solid and meet or beat my expectations every time. I have TONS of clothes to be dry cleaned weekly since I have my entire wardrobe dry cleaned from coats and jackets, suits and jeans, blouses, shirts.
They don’t do alterations, garment dying, bedspread laundering, etc. so don’t expect to take your wedding dress, grandma’s afghan or your Ugg boots.
Once I trusted their work, I started sending more difficult garments to dry clean like knits with embellishments, deconstructed high end blouses, expensive tailored items and all of my cashmere. They have done a fantastic job with all of it.
The thing I like the most is that you can get same day service at no extra cost. They even have a system where they will send you an email when you clothes are ready.
Parking can be a pain since it is a busy block and at peak hours between 5pm and 7pm it is difficult to get a parking spot because so many people are picking up at that time. As a result, I now only go between 7 am and 8 am. Between those times street parking is free and plentiful and there is rarely a line. So I often pick up and drop off at those times and can be in and out in about 5 minutes.
One thing that they suggested that has been awesome is having my denim and cotton shirts laundered instead of dry cleaned. Laundering Is half the price of dry cleaning and my clothes are crisp and very well done.
I like the uptempo music and the staff is very friendly. I highly recommend this business.

You can’t beat the price. That’s the reason why people come here, right? That’s my only reason. It’s not necessarily the most convenient location for me… or others I presume. Everyone always pulls up with flashers on, never pays the meter and stares out the window while waiting in line to see if a parking meter person is coming! Ha!
As far as the actually dry cleaning… I’ve usually been satisfied. Every now and again, I scratch my head wondering whether anything was actually pressed. I’ve had a shirt or two that didn’t look like it was pressed at all. I HATE ironing, so getting clothes out of dry cleaning that still require work on my end doesn’t work for me. Overall though, this is my spot. Every place does the same day cleaning nowadays so the differentiator for me is price for the most part. CD One wins. And despite how busy they always are, everyone checking you in or out is always pleasant.