CD One Price Cleaners

I’ve never met a management team with such poor empathy for their customers. Here’s my issue: the cleaners pressed the collars of my shirts so high it looks like I’ve popped my collars circa 1980. I pointed the issue out and the young lady looked at me like it was not worth addressing. I now need to have the collars on 13 shirts corrected. This cleaners has a very poor attention to detail taking my shirts down the street to get cleaned!

I’ve never had a Unilocal account until now and had to make one to make people aware of how careless they are with your clothing. I came once to drop off a suit and it came out great so I thought I’d come back and drop off mine and a friends dress shirts for a special event. I regret coming back! First off I brought a BRAND NEW express shirt to be dry cleaned and pressed. Literally bought the shirt the day before and upon arrival the shirt I left with NO STAINS BECAUSE IT WAS NEW. Is filled with dirty hand prints from some careless worker. Never coming back again. Called to let them know and the manager said there was nothing she could do because the machines are turned off. And on top of everything they f*****g ripped my vest!!! Horrible horrible service. Taking my business somewhere else!

I had a shirt damaged and the manager yelled at me on the phone, tried to tell me there was no claim process and that my Chaps shirt as poor quality. That was the morning after I dropped off 14 shirts. When I that evening to get my clothes they were not done and no one called me. The following day 48 hours in I returned to find only 2 of my shirts were warable. I had stains on 4 of 12 shirts had stains on the shirts that were not there before I brought it in. 12 of 12 the collars were pressed poorly. I complained to the district manager (who still hasn’t called me back after a left a message on the Fourth go around). On the 4^th try I still had the same issues. I will never return to the store on 103^rd and Pulaski rd.

We called after being concerned a checkbook was left there. When the woman answered the phone, I asked for a manager. She immediately said she was one and asked what could she do. I asked her if there was a checkbook left there the day before, and she was silent. I asked out loud, «Is anyone on the phone? Hello?» She replied, «Yes, I’m here.» I repeated myself. She said she didn’t know what I was talking about. I asked to talk to someone else. She told me there was nobody there. I asked for a corporate phone number, she said she didn’t have it. I said, «That’s fine, I will find it myself.» Suddenly, another girl got on the phone. I repeated the same thing to her. She responded, «We don’t know what your talking about, and we have no checkbook here in the back office.» If that was true, I would feel confident, but all I heard was loud noises and people talking in the background as if the phone was passed to another worker. I definitely did not feel as if I was talking to the back office. The consideration I was given over this matter sucked. Our house, my sister and my neighbor will no longer be bringing our cleaning here. There is Mt. Greenwood’s on 111^th and Central Park. You would NEVER get that piss ass attitude from them as you do from CD One. BTW, this is not the first time their staff was useless, but this was the straw that broke the camel’s back.

After posting aforementioned review, a courteous and responsive district manager contacted me a few days later. He was responsive in resolving the situation and within a few days came to an arrangement.
Thank you so very much!
And since then I have been back utilizing the location for my cleaning needs approx., 4 – 6 times since the correction.

CHEAP CHEAP CHEAP. Although they did crack some buttons for a while they have gotten a lot better. They have always taken care of the item if it was not done correctly or even replace the item if they ruin it. Always on time with a very quick turnaround.

CD One Price is a fair market cleaning establishment, my clothes has been cleaned accurately and ready on time I went for pickup as they promised. My clothes are cleaned in a professional manner and with courtesy. The front staff is always fast and courteous.