CD One Price Cleaners

Staff there helped me the other day when I had just picked up a shirt and then proceeded to get makeup on it ten minutes later. I needed the shirt for that evening and staff was so accommodating that they quickly re-​cleaned the shirt for me within 30 minutes. Thanks so much!

Friendly service, very reasonable prices. For routine items, they do a fabulous job. If I had something very special that needed to be cleaned, though, I’d consider using a specialty cleaner and paying more — way more. So far, happy customer, for about 3 years or more.

Next day (or same day if needed) turnaround is amazing — and the price is so right! They usually give you a coupon for your next visit, and they are always on top of their game. On my last visit when I went in for pick up, I was told that they accidently charged me for an extra piece of clothing and they instantly refunded me. I thought this was a very honest and sincere mistake, and I appreciated it being brought to my attention because I would have otherwise never noticed!

The staff at CD One Price Cleaners on Broadway are always so kind, respectful, and helpful! I am moving to a new area and sad I won’t be close to this location anymore!

First time and last time. After hearing a radio ad about down jacket cleaning services, I vowed to take my filthy winter coat in the next time we had a warmer weekend. Because there are no CD1 stores near me in Logan Square, I made sure to come on a day that I had other stuff to do in the area, as the ad also advertised same day service. I walk in and pay, and am then told it will be ready «on Saturday.» I have little experience with getting things dry cleaned and didn’t realize it had to be there by 10am. Also, I totally forgot it was Christmas Eve. Okay, my bad… I’ll come back on Saturday. Cut to Saturday at 2pm — I am asked if I requested special rush service because my jacket isn’t ready. I remind associate at the register that he told me no specific time on Saturday, and that the ticket even reflected something completely different. He tells me to come back Sunday, and I do. The quality of the cleaning was impeccable — I barely recognized my jacket, which is why this is a two star review and not a one star review. Because it was a windy, 30 degree day, I decided to wear my jacket out… but I was unable to zip it up. I know I dropped off a fully functional jacket and I have never had this problem with the zipper before. I brought it to the attention to the associates and one of them told me that I needed to leave the coat over night again, but they’d take care of it. When I refused and explained that this was not a convenient location for me, she offered to refund whatever the cost of repairs would be at a different dry cleaner. I really appreciated her solutions and still do, but it’s simply not worth it. I have already paid double what I paid to get the jacket cleaned in CTA fare back and forth, on top of having to come back to present a receipt for a refund. Ugh. Thanks but no thanks.

Everyone in the store on Broadway is always so friendly and helpful.

Running my own business has taught me alot about people. Most importantly, people take their damn time to write a bad review just because of a small little thing but cant take time to write a good one. Visit after visit, survey after survey no feedback whatsoever. No time to write down anything positive. They wait for something negative to happen and those fingers start running through the keyboard. Assholes I would call them. Learn to appreciate the good things not the bad ones.
Change of Subject.
I am new to Unilocal as well as Chicago. I just moved in from Texas and needed a suit and shirt cleaned. I was recommended of this dry cleaners and decided to try them. The price is unbeatable for the quality you get back. The cleaners down the street is no longer an option. I will continue to use this cleaners for as long as I stay. I hope to adapt to this city.

If you want you want to pick up your beautiful clothes, destroyed and literally in pieces then… come here!
I really wish I could give them negative stars, or better yet my clothes back not destroyed!
I dropped off a white dress, a jacket, and a striped knitted tank on Friday. They took the items and charged me, then said the items would be ready on Saturday. I was out of town, so I planned on picking them up Monday night. They called Monday afternoon saying they could not clean the jacket, because it had some leather patches on it so it would need to be spot cleaned and they could not do that. I said oh, what about the dress and the tank? The dress they said they could do, not a problem. The tank also had some leather patches on it, but they said they could clean it, it would just take an extra day, could I pick it up Tuesday evening. I said that would be great after 5pm. I wasn’t able to get there Tuesday so I went after work on Wednesday instead. The dress was not cleaned and they couldn’t find the knitted tank and then said it wasn’t ready yet… you see they had to take my clothing apart to clean it… Removing the decorative black leather patches off the red and white knitted tank. They asked if I could come back tomorrow. I said what? You took apart my clothing?! You never asked to take apart my clothing?! You said you could clean it and you said it would be ready by Tuesday evening! Why didn’t you just tell me you couldn’t clean it?! I said I was not coming back and I wanted a refund and all of the scrap pieces to my clothes. He said he couldn’t find the tank at first… I told the man at the counter I wanted to speak to the manager and if he wasn’t there to call him. He called and I expressed my feelings for their complete lack of professionalism and that they did not ask to take my clothing apart! The man on the phone, I could barely hear… he was mumbling and so I gave the phone back to the employee. He went in the back for about another 10 minutes and brought back my tank in pieces. It used to be a crisp white and bright red striped knitted tank with these whimsical black patches on it… Now is was grey and dark red with holes in it from the removal of the patches… I almost wanted to cry! It was a designer piece from Alice & Olivia (
)
I know how to sew and I’ll do my best to try and salvage the piece of clothing, it used to be so adorable, I’d get compliments all the time. I loved wearing it. Now, it a gray heap of scraps… it hurts to even look at it.
HORRIBLE SERVICE — CD must stand for Cleaver and Destroy!

Good equipment — hard working helpful employees — getting better with email notice of completed orders.

I have been going to CD One Price Cleaners from the first day that they opened. Great staff, friendly, and nothing beats getting your dry cleaning and laundry back on the same day that you take it in. Prices have increased, but they are still cheaper than the cleaners in the neighborhood.

Quick service! and they email you when your order is complete :)

Just as an FYI, they raised the price to $ 3.29 for dry cleaning. I’ve been using them for a few years without problems, but not happy about the latest price increase.

I have dropped off my clothes before and have never had a problem. I dropped off a dress this weekend with an illusion neckline and the illusion part of the dress was completely ruined. Just beware and do not bring nice items to this dry cleaner.

Be advised: they jacked their price for dry cleaning up almost 20% to 3.29 per item. I believe that just took them from the cheapest to the most expensive in one convenient (for them) increase. Did the price of water go up?

Quick Service, efficient/​nice staff, super price, top quality cleaning. Thank you. You allow me to buy more clothes! And sometimes you get a coupon for 2 free with 10 items which makes me do the happy dance. Trust them with items from Forever 21 to Barneys NY. Sunday hours when no pay on the pkg meters, fabulous. Located at 2 major bus lines.
Note they don’t take down coats but, for 2.79, no biggie.

I’ve just dropped off my clothes for the first time, so I don’t have much to say yet. But if anyone is thinking of going here and needs hemming, this isn’t your place. they don’t do hemming, and will not clean damaged clothes (which makes sense). Also, they don’t do same-​day cleaning on Sunday’s, which isn’t an issue for me. Very inexpensive, and staff were very friendly. Will update once I pick up my clothes!

They kindest and nicest and $ 2.79 you can’t beat there prices. When I pick up my stuff they already have it by the time I get to the counter and they know my name!

I trust them. I trek 4 miles for $ 2.79 pre-​paid dry cleaning. So far, none of my clothes were ruined including pleather. I started coming here when they were cash only, and a bit cheaper.
STAFF are always quick and thoughtful. Upon request, staff will be glad to assist in taking stuff to car.
FREEBIES and SERVICE, I love:
– FREE medium roast Starbucks coffee that is always hot
– email alerts when ready for pick-​up
– hours.
Discounts available for police, fire, military and choir robes.

To be honest, I’ve been going to CD One Cleaners for about two years now, simply because they are the cheapest around. In a month, I wear a number of items that must be dry cleaned, and that is even worse in the winter when the sweaters come out. CD One Cleaners made my dry cleaning bill much cheaper, however I began to realize that you get what you pay for. Sometimes cheap is just another way of saying a poor job.
It all started last year when I brought in a bunch of sweaters to be dry cleaned. When I came back to pick them up, I noticed that one sweater now had a hole in the sleeve, and that one sweater literally had all the color come out of it. It was a brilliant bright coral color, and was returned to us almost white. I complained to management, however, nothing was done in the end. I sent them before and after photographs of the sweater via email, and never heard back.
While I can say that since then I have not had another item ruined by them, I have been surprised at how rude the staff has gotten as time as gone on. I have also noticed how they no longer will dry clean certain items of mine. Both a shirt and a blazer that they’ve dry cleaned at least 20 times before with no issue, they will no longer take because of the fabric. Why the sudden change, I do not know.
Worst of all, I went in today with about 15 sweaters to be dry cleaned (about $ 45 worth if you think about it money wise). I sat the bag down, and start pulling out sweaters. The girl picks up my first sweater, and tells me that they cannot accept my sweaters, because there is some dog fur on them. Yes, I have a dog, but it’s not like we are talking about a sweater COVERED in fur. A couple hairs here and there on each sweater. Never once have they rejected a sweater in two years for fur, so why now are they telling me have to remove any hair before bringing a sweater in? Not to mention, just a week ago when I brought some Blazers in, they didn’t complain. Need less to say, I walked out, and vowed to never take my business there again.
My advice, you all should do the same. Other people on here have complained about ruined clothes, and I firmly believe the staff is just getting more and more rude, and the policies are turning ridiculous. There are definitely places around that may cost you the extra fifty cents per item, but it will be done right by a friendly staff. I’d go that route…

The dry cleaners next to my building is like $ 40 for a coat. So, my friend suggested cd one, because it’s $ 3 for any item, even coats! It’s right by my yoga studio, so it is convenient for me. Love the price. Love that every item has always been ready on time. And most of all, love that all my items are 100% clean when I pick them up. They are polite. They email you as soon as your items are ready. They have free coffee. Lots of positives.
I saw some complaints about waiting, but I’ve never waited more than 5 minutes. Also saw complaints about not taking credit cards, but they do now.
Will continue using this place for all my dry cleaning. :)