Chase Bank

Strange random check holds drawn on the same bank. Short counts. Transfers gone into the never-​never… if you need to use the ATM, they have em. There isn’t any trash and the lights all generally seem to work. We all like lights, right?
All of these problems were fixed with a call to customer service right after the fact but they never should have been issues before.
If you need to do anything requiring human contact you might want to drive another ten mins in probably any direction and use a new branch.

I really like this branch. Its staffed well, several tellers, and very friendly staff. Genuine friendly, no fake BS. Parking in back and never too busy. I will pass other branches to come here.

I came in here to use the ATM and I completely forgotten with my ATM PIN number was. The teller was very friendly and professional getting the help I needed direct me towards Elias who is in 5 minutes and with professional and friendly banter got me squared away quickly. Like I mentioned in my tip the inside was all business and see me running like a well oiled machine. If I’m in the area to do more business with the bank I would use this branch.

I’ve gotten things notarized here, set up credit and debit accounts, turned loose change into cash, and made quick deposits, all with incredible ease. The head of the branch always brightens the place up a bit with her greetings. Always willing to make a stop here if necessary. Who thought going to a bank would be an enjoyable experience?

It’s usually busy around lunch time so I mostly use the atm services when I can. It’s clean and has a private parking lot.
Usually there is a teller to take care of me as soon as I walk in which is a plus.

Years ago I had major problems with Bank One and ended up leaving them on very bad terms. I wasn’t sure if there have been any improvements with the bank now that it has become Chase, but to my great disappointment I am once again displeased with this bank.
They told me I cannot direct deposit a portion of my paycheck into my husband’s account without being added as an account holder!
I have previously been able to direct deposit funds into a LaSalle Bank account which I am not an account holder of, and the payroll company (Paychex) has a signature line on the direct deposit form which is to be signed if the account you are depositing to belongs to someone else.
I called National City to ask if this could be done, and they said absolutely! Looks like I’ll be banking with them instead.
What kind of bank won’t take a deposit? A terrible bank like Chase, that’s who! I urge anyone who reads this: DO NOT BANK WITH CHASE! If you are with Chase, then move elsewhere and save yourself from their ignorance.