Chicago Tax Service

I used Chicago Tax Service last year for my refund and was not happy with the service. The agent I used was Stacey Fotias. She was neither pleasant or helpful. I was treated as just another customer and she was very short when I had questions. By the end of the process, I owed a few hundred in state taxes which I never have before. I wanted clarification on this in which Stacey informed me more of her credentials then addressing the issue. I ended up accepting the lose. I talked to an accountant later in the year and had him review my refund and I should of received funds instead of paying. I gave 2 stars because although working with Stacey was not a good experience, the rest of the staff was very friendly when I visited.

I’ve been a client for over 15 years, originally for my personal income tax, but now for my business accounting as well. I won’t say that Bill makes tax preparation fun, but he does make it pleasant. And easy. I would recommend him to all my friends, but they are already clients.

This Tax Service is THE BEST!
I have personal, corporate, rental, etc and this company makes it the EASIEST experience ever! And this after having another tax service for a long, long time… leaving me ‘broke’ and always with questions. I’m so happy that I found this service… and you will, too. What a great company!
Again, the best!

My experience with this firm was awful. I had moved from another state during the previous tax year, so had two state W2 forms and the federal. When they completed the returns, two of the three had the wrong social security number. I discovered this when I received enormous tax bills from the IRS, federal and one state. I called to have it corrected and no one would return my call. I had to pay another accountant to undo the problem and refile, at my own expense. When tax season was over I called to have my $ 125 fee returned. What I received was a personal check in the mail from the man who prepared the returns. That check bounced. I was so shocked that any business would conduct itself in this manner. Obviously, I never used them again and would caution others about doing so, as well.

My partner and I have been going to Bill for quite a few years. He’s the best. A true professional who keeps up on the latest tax law, including domestic partnership stuff. I always feel that he has our best interest in mind. Wouldn’t go any where else!

I love Bill. Not only does he manage to save me some money every year, but he’s very funny and a good time to hang out with. He will totally bust your balls if you are not doing what you can to financially improve yourself, which is what I always need. It’s like financial boot camp. This year will be my fourth year — maybe fifth? — going to him and it’s always efficient, reasonable and enjoyable. I no longer dread taxes, thanks to Bill and his services. Thank you, Bill! I just got my W2, so I’ll see you soon.