Complete Chicago

Seeing as how Complete has no prior reviews, we should have been weary when we were hunting for entertainment vendors for our wedding. But, we gave them the benefit of the doubt… and well, we should have done our due diligence and spent the extra money to preserve the memories of our special day.
My husband found them via Google (cringe) based on the fact that you could purchase services ala carte, and it was affordable. We didn’t want a photobooth or videographer, so we found a great deal for a DJ/​Photographer combo.
From the start the communication between everybody was poor. The girl we dealt with from start to finish was very flighty. Phone calls went unreturned for the most part, or it took multiple attempts to get a hold of her. The website for payment was never updated in a timely manner, so we were never sure if a payment we made posted or not. Emails to the photographer would go unanswered and we’d have to send another email just to get a response. This was our entire experience with them.
Our photographer was extremely nice, friendly, and took tons of photos on the day of our wedding. However, when we finally received the link for them months later we were both deeply disappointed. I didn’t even share the link with friends and family because I was so embarrassed of the photos.
My husband and I were expecting really great shots, with fun angles, lighting tricks, etc; basically all of the things we told our photog we wanted. What we got were mostly straight-​on shots, a few looked over exposed, some too dark, and others blurry. Basically the same photos your average person with a smartphone could take. One of our wedding guests is a photographer for a very well known daily newspaper and his pictures look one hundred times better than the ones we paid for. We received a few very nice picture frames for our wedding photos and they have yet to be unpacked and displayed, as we have no suitable photos to display in them.
Our DJ was awesome, though! Fun personality, played all of our «must play» songs, and didn’t play many from our long «do not play» list (towards the end of the night, I didn’t care if someone requested the damn Black Eyed Peas). He must have contacted our venue regarding our colors because he was sporting a vest in our accent color, which I thought was a nice touch. He and my dad even collaborated for our father-​daughter dance to cut into «Here for a Good Time» by George Strait (loved that, what a surprise!).
My only gripes would be that he played different versions of some of our songs and he used our grand entrance song at the start of the bridal party introductions, not when I had specified. He also didn’t review the questionnaire we filled out, otherwise he would have known certain details pertaining to the wedding party like that my mother is divorced but yet the DJ announced her like she was married to her boyfriend, including giving him my mom’s married last name. *facepalm*
INCOMPLETE, er, Complete was a waste of money. Not only do we not have any video of our wedding day (our fault, as we didn’t want video at the time) but the photos which we had hoped to serve as beautiful mementos cannot even be viewed without me breaking down in tears. Do yourselves a favor — spend the extra money on quality entertainment for your special day. I sure wish we had.