Control Point Mechanical Services

Hans from Control Point was extremely knowledgeable about our heating and cooling appliances. He showed up on time, and quickly went to work on diagnosing, repairing, and programing our furnace, AC, and thermostat. He ran several tests and set all of our preferences for us. The work he did was extremely good.
The price of his work was also extremely good. He charged considerably less than other Heating and Cooling companies. He explained that he had worked for many companies over the years, and found that he could do the same work on his own, and charge what he would have made on each job. By cutting out the middleman, he can charge about $ 10 – 20 less an hour.
There are a few things that I wish were different about Control Point, however. Hans programmed our thermostat, and ran tests, but he never explained to us how to do these things ourselves. It was nice to have our presets set for us, but since that time we’ve needed to redo them and not known how. He also loves small talk, which is very nice but made me nervous after a while. Knowing that he was charging by the hour (and prorating quarter-​hours) I couldn’t help but nervously check the clock over and over as he stopped to talk to us about his past employers and such. Friendly is great, but our conversation lasted for about ten minutes.
The other issue was one of social graces, and probably wouldn’t have taken place if I was on the same floor at the time. I stepped away for a while, and Hans asked my husband if he could use our bathroom. Then he peed with the door open. My husband, who could see the door ajar from where he was sitting, texted me because he thought it was so weird. I have to agree.
For the most part, we had a positive experience with Control Point.