Crosstown Tree Service

This is someone’s hobby, not a real company (in Evanston). If you work hard to earn a living, do not contact Crosstown Tree Service. Kevin the tree guy was knowledgeable but doesn’t respect schedules. I took a day off from work and he didn’t show. When I called to inquire about his whereabouts I was told it was my fault because I hadn’t called to confirm although the voice mail they left said ‘call if you are NOT OK with the schedule’. I still have the voice mail. Then they said, well either way he’s stuck downtown, sorry, pick another day. WHAT THE WHAT!!!
Additionally, I was concerned because my fence was brand new and they said «just so you know, we cannot guarantee we will put it back the way it was». SERIOUSLY? I just paid 1k for that fence! A whole plan came up to find out if there was anything special they needed to be aware of. I was told they’d contact the vendor; I even supplied the contact information. A week later they acted like I was on crack and the owner said it wasn’t possible (though Im pretty sure it was the owner I had talked to). WHAT THE WHAT!!!
This place is a joke. Don’t waste your time. When my gut told me to run far away from this joke of a place, the owner had the audacity to «do me the favour of waiving the cancellation fee» even after acknowledging that they had royally messed up and saying this isn’t the way she ran her company. Sure.

My magnolia tree has a terrible case of scale — an insect related blight. Crosstown responded quickly and efficiently to treat the disease and trim the tree, all at a very reasonable cost. Could not have done better at providing their service. They are prompt and keep the customer advised.

Highly recommend Crosstown. Great work and great value. I came across them as they were working on my next door neighbors trees so I called them and they professionally gave me a quote within 24 hours. Had 3 big trees that were overgrown and they came with their crew and cut them back to my total satisfaction. We wanted to cut back the trees to a very specific length and definitely not too much and Alonzo and his crew checked back with me twice to make sure that they did it exactly how we wanted it. They also cleaned up the area expertly and left no extra debris. Their pricing is also the best of all the quotes I got. No reason to use anyone except Crosstown!

This is a way overdue review. My neighbor and we shared a tree in our backyards. The tree had a huge branch came down during last fall’s storm. The crew from Crosstown was able to come quickly to remove the branch fell on their deck. Then we had them came to remove the tree a few months later. The crew did an amazing job with a tight space we had in the yard even though the tree was tall. We had an exceptional experience with them.
So we decided to hire them again to help us trim two American Elm trees in our front yard. When Kevin came over, he was concerned for the health for one of the trees. He recommended us to get a second opinion for the assessment for the tree. Even though he came with a crane and bucket to trim the tree, it turns out that he wants to make sure we have another arborist to assess the tree. He seems to be very knowledgeable but also cautious to make sure we have all the best information.
After talking to another master arborist, we were recommended to take the tree down for the safety issue. Our experience is not only exceptional as a result from previous tree removal, we also feel that they are not hasty to make recommendation, they are professional in making good an solid recommendation.
I would strongly recommend them for tree trimming and removal services!

took 4 attempts to get a simple estimate, when i finally got a quote, it was wrong, in the end the price they quoted was way to high for the removal of two trees, so went elsewhere

Highly recommend these folks. Came out on time. Took fair amount of their time to explain what was to be done in removing 2 40′ spruce trees, bushes and trimming another tree. Kevin also pointed out some other invasive saplings they would remove at no add’l cost. They came on time, got the job done quickly and cleanly. They also came under the cost of the other contractors which was a plus. Again, would definitely recommend Crosstown.

Highly recommended. They were super easy to work with. We had two small trees that needed to be removed… to get the quote and have the work done was easy.

What a great company! They provided immediate quoting assistance, I wasn’t sure what I wanted because my boss just tasked me with, «Trim the hedges’» so Kevin came out and did an estimate, walked me through what would happen and even said he liked my beard! What a cool guy! What a cool place! I will definitely use them again if I need to get some landscaping done.

I can’t say enough about Crosstown Tree Service. They are simply the best! We purchased a Red Bud tree & it was quite small at the time, never realizing it would get so big. When I first called them, Amos came out to take a look & to give us an estimate. He was extremely knowledgeable & make me feel so comfortable. As soon as we decided to go with them, they were out right away. Abby really worked hard to get us scheduled on a day & time that would work for me. They did a fabulous job of trimming our tree & they were great at the clean-​up. We have used Amos & Crosstown Trees for years now & everytime we get our tree trimmed, the same workers come out which says a lot about their company. I will recommend Crosstown Trees to all my friends. And, their price is always reasonable.

We lost an old parkway maple due to disease and although the city cut it down, the stump wasn’t ground down sufficiently and I wasn’t «on the list» for several years due to a back log and budget, to get a replacement tree.
Kevin came out, we discussed options and was prompt in emailing an estimate. Abby patiently worked with me while I tried to make up my mind for the perfect tree. She also went out of her way with permit issues. I wouldn’t think of using another service for any tree related planting or care. I also do not understand all the «filtered» reviews, as I have had the same 5 star experience as those reviewers.

Long overdue review. These folks are terrific. Last winter a family of squirrels moved into our attic. After their eviction, we needed to have the trees trimmed on our lot and our neighbor’s to eliminate access to our roof. Crosstown came out immediately, discussed several potential solutions for trimming that would help prevent squirrel access and maintain the health of the trees, despite being trimmed in the late winter. They were also able to coordinate the work between us and our neighbor with ease. Here we are in late spring and the trees are healthy and beautiful and our home is squirrel-​free.

Abby from Crosstown worked with Com Ed for almost 6 months to get a tree cut down in our yard. Throughout the process she kept me informed and was even on sight for a couple of the attempts. The tree was finally removed thanks to her persistent efforts with Com Ed.

We had three trees removed last week: a ~35 year old spruce tree, a ~14 year old (dead) cherry tree and a wild, beastly pussy willow bush that had turned into a tree after 10+ years. The team of three showed up within the said timeframe and were courteous and professional. They were also amazingly speedy and flexible as they made do with the fact that no cars on our stretch of block had heeded the «no parking» signs that they put up the day before. I stayed around for the removal of the big spruce (it was literally done in less than 15 minutes, besides the stump removal) and then left them to go to work. When we got home at the end of the day, we (and the neighbors) all agreed that you would never know there had ever been any trees there before.
We highly recommend this team of tree professionals. :)

I got eight assessments and six estimates for trimming a 60′ tree in my alley. Crosstown owner Amos made an appointment, kept it, was on time and explained what the tree needed at a minimum – and a maximum.
His understanding of the tree, his solution and his price were the best I got.
The crew made an appointment, arrived on time, were polite, did beautiful work, and cleaned up everything.
Service doesn’t get any better. This is the second time I used Crosstown and will definitely use them again.

Tried to get an estimate. Asked for them to call me before they come so that I could be there to show them what I want done. They ignored this, and when I told them I wanted to be there for estimate was told (by apparently the owner) that he did not want the work.

After seeing Crosstown remove a tree from our neighbors’ condo building and hearing their rave reviews, we called to get an estimate to remove a tree from our backyard.
We really appreciate the care that Crosstown took with removing our dying birch from right in the middle of our perennial garden. Not a single plant in the garden was injured, and the new fresh mulch from the stump is great! The cleanup was above and beyond our expectations.
I will absolutely recommend Crosstown to friends who may need your service. It’s great to be able to support a small business so close to home!