Diana Soldo Massaro – Dream Town Realty

I don’t know if there is enough room to truly express how great Diana is as a realtor and person. When we were ready to look for a house, we had multiple people refer us to talk to Diana. We are so happy we did.
She is prompt, understanding, and kind. There were many times, that my fiancé and I would like a house and would tell her on short notice and she would need to schedule to see it the very next day. She would do it without hesitation and with such kindness. It was especially difficult because we were looking at houses in the suburbs and she mainly worked in the city. Not once did she ever say anything about making numerous long trips to see us. She did this for months!
Overall, Diana is amazing. She is an expert and knows what she is doing! If you don’t believe me, the other reviews are spot on as well.

Diana was amazing. Her patience and knowledge of the market and neighborhoods was incredibly valuable as we looked for our first home in the City. She offered wisdom and guidance at exactly the right times.
We ultimately decided on new construction, and this is where her stamina and positive attitude really shined. Our closing was delayed, and delayed, and delayed again. Through it all, Diana was our sounding board, therapist, and trusted professional. Her responsiveness and attention to detail saved us from mistakes on more than one occasion. Moreover, she was our friend.
We could not be happier with our choice to work with Diana, and we are happy that we are now part of the Sold by Soldo family!

As a first time homebuyer, I needed an extra patient agent to help me through the home purchasing process. Through all my questions (and there were a lot) Diana stuck by my side to find an amazing place!
Diana offered patience, trusted advice and around the clock communications. It’s very reassuring when your agent is available for late night calls and responds to early morning texts.
It was very pleasant working with Diana. I have already recommended her to friends and relatives!

When we were ready to make the leap to a single family home, Diana Massaro was there for us – for over a year! Diana became our go to person, our confidant, our fountain of ‘patience’ during a very long and narrowly focused search.
Diana has an excellent eye for architectural detail, offers in-​depth knowledge of Chicago neighborhoods and provided us with the perfect guidance throughout the entire search. Diana also understands the investment process — during our search she guided us toward homes that would have the best opportunity for appreciation over a 15 year horizon. I loved that she looked at our whole ‘family’ and took into consideration all of our needs. She’s smart, diligent and kept us on track.
What happens when you’re dealing with difficult sellers? Diana was brilliant in dealing with the complexities of the transaction and managing all of the personalities involved. This path to our dream home had so many twists and turns — it was epic! Diana remained calm and was a persistent negotiator and got us our first choice in the end.
Diana continues to be a source of support now that we are remodeling and has connected us to skilled contractors, craftspeople, painting firms and the like. We highly recommend Diana and her firm, Dream Town Realty, to anyone whether a first time buyer or experienced buyer. We felt like Diana cared about us during the process and this wasn’t just a ‘deal’ to get done.
Her professionalism, attention to detail and ability to connect with her clients make her an asset to her industry and her peers. We are forever grateful to her for making our dream come true — owning a mid-​century modern home in a wonderful Chicago neighborhood!

When my husband and I finally became serious about looking for our first home together, we performed a cold search through various search engines and contacted various realtors. After many conversations, nothing felt quite right. It was then that we asked a good friend who she and her partner worked with to find their first home, and she enthusiastically replied, «Diana Soldo Massaro!» I trust my friend, and if she trusted Diana, we decided that Diana was the way to go.
From the moment we met her, we felt informed and part of the decision making process. Feeling that we knew less than the average person about home buying, Diana quickly put us at ease and made sure to explain every process and term along the way. It was apparent how successful and in demand Diana is, though one would never know it by the way she was ever-​present and always hearing our thoughts and feelings. Diana is tough and assertive, but kind and respectful in her communication.
Diana held our hand throughout the entire process, and continued to even after we found our beautiful home. She served as our advocate (and sometimes therapist!) to ensure that we were happy and would continue to be down the line. Even after we closed, Diana was available when we had questions about our new home. Though we can’t imagine ever leaving our home, we will be working with Diana in the future should we ever decide to make a change, and we will be recommending her to anyone in search of a new home. Thank you, Diana!

As a first-​time homeowner, I could not have asked for a more knowledgeable, patient, and hard-​working realtor. From the start, Diana took a genuine interest in working together to find my ideal place and understanding exactly what I was looking for. She was there every step of the way – explaining how the process worked, patiently answering my questions, and always acting as my advocate. The showings she arranged proved that she had listened – the price range, neighborhood, and specifications were exactly what I was looking for. No time was wasted.
When I found the place I loved, Diana truly delivered. We learned that an offer had already been made, but she hand-​delivered a contract the day of the showing to seal the deal and beat the competing offer. At a time when properties are snapped up in under a week and sellers are dealing with multiple offers, Diana recommended that I move quickly when I found a place I liked. Her recommendations were honest and on-​target, and together we found the perfect home for me.
I also appreciated Diana’s strong realtionships with others in the industry. She put me in touch with a lawyer, mortgage broker, and inspector – all of whom performed wonderful work.
Working with Diana was a wonderful experience, from start to finish. She is professional, genuine, and very hard-​working – there’s nothing more I could ask for.

Love this realtor! Diana was a perfect fit for us as first-​time homebuyers. She arranged an initial consultation to find out what our wants and needs were, and really took the time to figure us out. She walked us through the whole process step-​by-​step, taught us about what to look for in a home and was readily available when we needed her. Once we found a place, she quickly negotiated an incredible deal. We’re thrilled with our home! Diana is not the kind of agent who pushes for a fast deal to collect her commission; instead she’s like a friend who is looking out for you and genuinely cares about connecting you with a home you’ll love.

Oh dear. Where do I start.
I didn’t do any due diligence in trying to find a realtor — HIGHLY unusual for me. It’s was a pleasant turn of fortune that I ended up with Diana.
This was a long process. We didn’t go under contract until April, and didn’t close until June. And over that 8-​month process, Diana became my confidante, advisor, go-​to expert and friend.
Now, I said 8-​month process. Never once did she lose her patience, even though I was always a bit indecisive and there were probably moments when she thought I was never going to pick a place. She was an incredibly helpful resource and sounding board — always answering my questions, prodding for how I was feeling and what I was looking for, but NEVER pushing me towards anything I didn’t want to do.
She was available at incredible hours. She probably worked longer weeks than I did — and that’s saying something. And she always bent her schedule to an extent that I felt my showings, conversations, emails were always a priority.
She is very very cheerful. I’m a very energetic person myself, so it was great that we bounced off each other’s enthusiasm that way (we could have powered the nearest cell tower between the two of us). She genuinely loves her job, which makes her that much better at it.
There were some things that I still had to handle myself — I felt more comfortable deciding on the numbers behind the offer and the negotiation myself; I picked my own broker because I did the research to find the best rate; I did a second due diligence behind the property (consider it the equivalent of a second opinion with a medical diagnosis). She made herself available throughout all this and never took it the wrong way that I chose to handle these myself.
I could keep writing about this.
I could tell you that I’ve recommended her to two different co-​workers, who have both been very happy (and for whom Diana has given me referral gifts :) — because she’s just that thoughtful)
I could tell you that when I had my housewarming on a night when she was busy — she made sure to come over with her husband at some point to give me a housewarming gift.
I could tell her that I genuinely don’t think I could have found the place where I’m very very happy without her.
I could tell you that when I buy another place in the future, there’s only one agent I’d consider.
Or… you could just go talk to Diana and see for yourself.