Diversey Dry Cleaner

I highly recommend not to go here. This place is dirty, over priced, and has terrible service. My expensive 2-​Botton blazer was swapped for a 3-​Botton with holes. Owner promised to call the day after I returned incorrect item but he did not. Further, owner refused to accept responsibility for loss stating that in all the years of being in business he has never lost an item. This overly defiant statement is made during his failed 15 minute search to find the receipt for my transaction. This failed search is due to the fact that the floor behind the counter is covered with: scattered and unorganized receipts; subway sandwich wrappers; and the smell of unreliability.

This place is a model of efficiency, stoicism, and economy of the English language. I’ve been here many times… most recently to repair a hole in the crotch of my jeans I got from thinking too hard about a girl I liked at the time. Just before stepping inside, I glanced at my cell phone clock, which displayed 3:18 PM.
«Patch?» the man asked, grabbing my jeans.
«Yes,» I replied.
«Tuesday,» he responded, quickly filling out and handing me a yellow slip.
After I stepped outside I looked back at my cell phone clock, which only shows the time in hours and minutes.
It was still 3:18 PM.

There are only three dry cleaners within walking distance of logan square and this one is my least favorite. The staff isn’t very friendly and it’s a bit more pricey than the other two.
This is purely aesthetic but the place smells horrible too — it smells like you walked into a bottle of bleach. I get that they clean the clothes with chemicals but no other dry cleaner I’ve been in smells that way.

This place is quick but sort of expensive

I have been going here for about three months now for dry cleaning and alterations. I am satisfied with their service. I had 1 pants alteration, and 3 dry cleanings for $ 15 which is a great deal in my opinion. My dress clothes look fantastic.

Horrible horrible horrible!!! If you think they are a clean place you are sadly mistaken. Took my down blanket to get washed, over priced first off but I came the next day to have my lunch next door at subway and I saw my blanket hanging on a dirty wire outside with pigeon shit under it all over the ground! The employees smoking right next to it as well… No no no… Do not take your clothes, blankets or anything for that matter to this dirty place.

I was going to this dry cleaners for more than 2 years. It’s more expensive than other places, but I went due to convenience since I live down the street. I will never go back due to a recent experience…
Recently, I picked up 3 shirts from there. When I got home and took the shirts out of the plastic, I noticed that there were stains all over all 3 shirts. Those stains were NOT there when I dropped off the shirts It looked like someone spilled soda all over them while pressing the shirts. I took the shirts back, but they refused to take responsibility for the stains. They said that it wasn’t their fault and accused me of lying about the stains. After much arguing, they finally agreed to re-​clean the shirts. When I returned a few days later to pick up my shirts, they refused to give me back the shirts without repaying for the cleaning!
Beware of this place! They will not take responsibility for their mess-​ups!

Didn’t have my dry cleaning on the day promised. I brought a duvet in 4 days in advance in hopes it would be ready in time for guests I had coming. It was pretty disappointing and a little embarrassing that I didn’t have a duvet cover for company. I would have taken it somewhere else had I known it wasn’t going to be ready on the day I needed it.

I’ve used Diversey Dry Cleaners a couple time a year since I moved to the neighborhood in 1991. Mostly dry cleaning or cleaning & pressing shirts and pants. I’ve brought quilts, bed spreads and table clothes as well. Always nicely done; always done when I came back; never any problems.
Never used them for alterations so I can’t comment on horror story below.
I have no complaints; I’ll continue to use them; I recommend them.

I have to agree with Claire!
We brought 2 suits to be tailored «expert alterations” — but we should have known better. The man fitting us was rude and almost irriitated that we were giving him any business.
He promised that my jacket would be done by Thursday and the other would be done by Friday.
Went in Friday evening and neither was done– and both were for a wedding on Saturday– he gave no apologies and said to come back Saturday after 11:00 am– and this time they were ready– BUT, wait for it–
D-​I-​S-​A-​S-​T-​E-​R-​O-​U-​S!
Both jackets needed the sleeves taken up– but instead of altering them correctly by taking the entire sleeve up from the shoulder, they were simply tucked under and sewn– worst thing was the lines were crooked, a 3 button vented sleeve, was now a 2 button totally sewn shut sleeve– with missing buttons!
The other was WORSE– an expensive suit was mutilated the same way and all the buttons were sewn back crooked-​seriously just tucked under and sewn– you could see the button holes– WHAT HACKS!
$ 60.00 for alterations we could have done ourselves– so unprofessional and any serious tailor would cry over the disregard to fine clothing– DO NOT GO HERE– you will be so sorry you did–

Right by my house, and always has everything done when I need it (no matter how little time I give them!). I’ve only gone for standard dry cleaning, so not sure about alterations.

Unlike the previous commenters, I found the service abrasive. My experience may differ because I visited Diversey Dry Cleaner for alterations only. I won’t be going back for several reasons.
–The man who took care of me for both drop-​off and pick-​up was a jerk. He seemed put-​off by my business.
–The sign says «Expert Alterations,» when really it should say «Hems Only.» I needed a pair of pants taken in, hemmed, and narrowed in the legs. The clerk rudely informed me he’d only hem them, stating I should use the side-​toggles on the pants (decorative only) for my other concerns.
–Perhaps their cash registers are only temporarily out of order, but when I went to pick up my pants they were writing down people’s credit card numbers and names in a notebook, rather than scanning them. I don’t need a written record of my financial information hanging around, so I paid cash.
Diversey Dry Cleaner is less than a block away from me, but I’ll go farther for better service… and to have those pants taken in!

This place is not the cheapest around. If you wan’t to save a $ 1 on each piece, there are other places to go, but this place has earned my repeat business. When they say they will have something ready at a certain time, they have it ready without exeption. When you get your clothes back, they look outstanding, no exceptions. The people who work here are very friendly and helpful. The only beef I have is that the parking is atrocious. They even do alteraterations. I have had them repair a button on a jacket but that is about it. Overall, it is one less thing for me to worry about as i know my clothes are in good hands when I bring them here.

The service here is very good. I dropped off 10 items to be dry cleaned and pressed at 6:00 on Friday, and picked them up at noon on Saturday. It helps that this place has a plant on premises. They also take credit card, which is refreshing these days. I’ll likely be going back, though probably just for dry cleaning, I can iron my own shirts.