Dollar Tree

I am posting the same letter I wrote to the corporate office about my horrible service at this location.
On March 12, 2015, at 6:30pm, I went into the store located 2517 W Cermak Rd Chicago, IL 60 608. I bought a card and a ballon. On my way to my car, the ballon detached from the tape that was holding it to the string. I went back into the store, to let the manager know that the ballon was defected and that it flew away. She then told me that once an item leaves the store that she was not responsible for it. I explained to her that it wasn’t my fault that the ballon had flown away, as I still had the string, that it was because it wasn’t secured on right. She then said that it was my fault because I wasn’t holding it correctly; that I needed to hold the ballon, not the string. I told her, that they should let people know that they need to hold the ballon instead of the string. She then, very rudely said that she will buy me a ballon. Then went on to say that it’s only a dollar and that if she was a costumer she would be embarrassed to come back and try to get a free ballon that was worth a dollar. She then said that she wouldn’t even go to dollar tree to buy a ballon she said at party city they are $ 2-​$ 3. After I told her that next time I would go to party city she said I was trying to rip her off a ballon that was only $ 1. Overall she was rude insulting and disrespectful. The costumer service I received from that visit was horrible. This incident has put me off from ever shopping at any dollar tree store. Her name, I was told, is Melina.

The store is always stocked with everything you need.
However, poor customer service and rude manager. I will go there if I am really desperate otherwise I will try another dollar tree location.
Need to hire better management.

I like this store but its small and always a lot of boxes in the aisles. So that means take your time. But you still can find everything you need and the staff is always very nice.

I like this store! It had everything I needed and It was organized and not too crowded. I was in and I was out.

Many of you will think that a review of a Dollar Store is unnecessary but I’m here to tell you that you need this review on Unilocal.
I’ve been coming to this store a couple of times a month for 6 months and no one has written a review. That means many of you don’t even know this store is here. That’s why I deemed it a «must» to write a review.
This store is in Pilsen (close to Cermak and Western) and there is plenty of parking.
The store itself is your Standard Dollar Store but it is STOCKED with all the seasonal goodies that you can imagine or dream of. I was there today and they had lots of Valentine’s Day stickers, baskets, candy trays, heart pencils. A dream store for someone throwing a kids party and/​or teachers of course.
They also had lots of St. Patty’s Day decorations. I bought a shiny, glitter Shamrock wreath to hang on the door. It makes life more fun to come home to that shiny green Shamrock on the door. Currently we have a shiny, hot pink wreath that has foil hearts on our door. And it cost 1 $!
I also spotted a section with lots of Mardi Gras decorations if you are throwing a New Orleans type party this month on Fat Tuesday.
Anyway, this store has tons of party decorations and those awesome helium balloons for 1 $! I think you get the picture. if you are on a budget forget Party City and get the goods here.