Eagle Insurance Agency, Inc

Brad at eagle was always responsive but I did tell him I wanted a new insurance company when my term was up. Some chic with such a heavy accent has called me three times to renew my policy. I can barely understand her message. This was a complaint I had with founders. I informed him of this and that
I emailed brad asking for a card on July 30^th when i realized i never got one in May. Novemebre comes. still no card but remember to email me to renew when I told him I wasnt renewing.

Horrible customer service. Especially with their so called supervisor Fred. This company claims they will find you the best rates, but it’s lies. You’re better off taking some time and shopping around your self.

In the past things have been ok but for cheap insurance you do pay for what you get. I renewed my insurance on Friday, paid on Friday and it’s Monday and no insurance card! I’ve emailed two times, called and was transferred to someones voice message. REALLY??? If I get pulled over in the City of Chicago I’m sure to get a ticket, the police is not going to care if I’m waiting on a representative to put one together. It took me to leaving a message that I would request a refund and go to another provider to actually get them emailed to me. They can do better

Lets face it, if you grew up in the 80’s, you’ll bond with anyone instantly over those commercials with the girls in tight, high waisted jeans, proclaiming, «OH look at those LOW rates!» How I relish in watching an obviously male Eagle take a squat over their car and hatch an egg with the baby eagle popping out, holding a paper quote in its beak.
You know what? I’m not mad at Eagle for possibly not providing the best coverage you can get; but after being derailed inappropriately, and unfairly by a semi-​major auto insurance company, I’m happy to take Eagle until the other insurance agencies are ready to behave and charge me without discriminating over my 4 accidents in 22 years. I know what I am getting into and I am happy to get what I pay for under these circumstances. Major insurance companies could learn a lot from what Eagle is providing here. I am not overspending money for coverage I know is being extended to others for a much lower rate.
Insurance is exactly that. You pay out of your wallet for someone to take care of you should you be in an accident. That agency shouldn’t judge you for going through a rough time. You need protection during rough times. That’s why consumers are really getting insurance. You don’t only protect people because you know nothing ever happens in their life. How does that make any sense?
Cheers Eagle! I’d rather get what I pay for; instead of overpaying for something I shouldn’t have to, and treatment I do not deserve!

I am impressed with Eagle as an honest and reputable company. I mistakenly thought I needed SR-​22 Insurance as mandated by the state for 3 consecutive years. Turns out, I only needed it for one year but I had alreday re-​newed and paid for the next years 2012 – 2013 before finding this information out. I figued there was no way i’d get a refund and would have been happy with just a little money back. A lot of firms may have made me jump through a lot of hoops before refunding the money but, Eagle simply required a written statement from the State and they refunded the full amount
They are honest and easy to work with– nice people there — even though i got a little testy with them, they were still nice and professional. I will buy insurance from them in the future and reccomend them

I have an ancient vehicle. It is a 1996 Saturn that has seen it’s better days come and gone. I was not looking for full coverage or anything special. All I needed was basic, run of the mill, ordinary liability insurance and I REFUSED to pay a lot of money for this needed insurance.
I recieved dozens and dozens of quotes and these guys were the best hands down. They beat the second place company by about $ 10 per six months. Everyone was really friendly and helpful and got me covered quickly

I’ve always experienced excellent customer service from this company. Fast, courteous & efficient customer service representatives. HOWEVER… that being said, the actual problem doesn’t lie with Eagle Insurance. The problem lies with FOUNDERS INSURANCE COMPANY, the actual company that provides the insurance to Eagle Insurance.
I had a car accident last year (a surgeon driving with a suspended driver’s license AND no insurance) hit me from behind and made me hit a brand new Infiniti. My car was dented, the guy in front of me had dents and I had to go to the ER. Founders Insurance actually had the nerve to want to give me a lousy $ 300 for my troubles. Ummm my ER bill alone was over a grand, let’s not even talk about the quote from Founders’ auto body shop. When I got an attorney, all of a sudden it was determined that the claims adjuster was new and didn’t know what she was doing. Founders finally settled after my attorney threatened to take them to arbitration.
Fortunately for me, my policy had then expired and I moved on to State Farm. Would you believe that the day after my Founders/​Eagle Insurance policy expired, Founders actually had the gall to call me and ask me if I wanted to renew my policy??? GTFO!!!
If you are in a jam and need insurance in a hurry, sure go with this company. But if you wind up in a car accident, don’t look for any big payouts-you’re going to be looking at a few big headaches for the next couple of months, and possible time off from work going to court and/​or arbitration. In my eyes, it’s so NOT worth it.