Elaine’s Chop Suey

What happened Elaine? I used to come here all the time then I moved and hadn’t been here in a while. This was always the the best chin food but more has changed than the location. The food is OK, but the customer service is sub-​par at best. The table was dirty, which I had to ask for a rag and while it down myself. Then the food came out and what used to be great is now just OK. Big disappointment to see this place fall so far. Elaine if you need help getting back to the place you used to be I’d be glad to help.

TERRIBLE. TERRIBLE. TERRIBLE. Ok, to my surprise, after years of coming here I am appalled to have found out that all of the negative comments below are correct! First, who the fuck does the cashier think he is with that attitude. Holy moly I have never such terrible customer service at that joint. I saw how he scoffed, rolled his eyes and got snippy with other customers while in line so bc of that, I moved over to the other line hoping to get the young girl who seemed nice. UH, WRONG. That stupid little bitch was just as rude, never to look up at me, Cutting me off, and then laughed at me when I said Hunan wrong. Um, ok, I’m not fucking Chinese so calm your shit. And to top it all off, that skinny broad got my order wrong but I didn’t realize it till I got home. If there wasn’t a freakin blizzard going on right now, I’d drive myself over there and give them a Taste of their own medicine.
Id rather eat at shitty ass Panda Express than come here ever again. Fuck you guys and your terrible customer service and food. The rice was bland, chicken was soggy.

By far the best Chinese food in the back of the yards neighborhood! My go to Chinese food restaurant! Good is real good flavorful, made real fast. People in there are a bit rude since English is not there first language, but I always order so all fine by me!

Firstly, the cashier is an asshole. He might be the owner’s son and he gave us terrible service. He rolled his eyes and he couldn’t be any less interested in my late night fried rice craving run. #notpregnant #justhungry
I should’ve left then and there but I had a group that was hungry so I ordered anyway. With every addition to my order he damn near scoffed. I’m not sure what the problem was, we arrived at ten and the restaurant is open until eleven so it’s not like we got there as he was closing the door. When we went to pay, their policy is they check ID for any credit card purchase over $ 20 and ours was well over that so that’s fine. He scanned the credit card /​ID for quite some time. Names matched, Christ, just take my money and give me my food so I can get the hell out of here. We sat on the stools and waited for our order and when it was ready he yelled at us to grab it… WE’RE SITTING RIGHT IN FRONT OF YOUR FACE! Unnecessary rudeness.
As we grabbed our bag the owner, sweetest little lady, thanked us for coming, wished us a good night and told us to be safe driving through the snowstorm. WHAT?!? Excuse me ma’am why didn’t you take my order? You know a little something about manners and customer service so don’t let a shithead like your son/​cashier ruin your establishment.

The orange chicken is made differently now, it’s really soggy and it breaks apart when you try to pick it up. Not appetizing. The rice is decent. Disappointed at the change in the food

Terrible service. The girl at the counter was very rude to us and everyone else. She was looking very bored and had a bad attitude. Their food is delicious though. I recommend the orange chicken meal. Their sweet and sour chicken is good too.

This place gets 2 ½ stars to be honest. They have good food but the service is horrible.

nice, clean & trendy look. Szechuan Chicken was awesome!

Best Chinese in this area!

This place has the best Egg Foo Young I’ve ever tasted! I can eat mushroom sauce by itself.
Overall, good combo choices and prices, hefty portions, and tasty Chinese! Highly recommended for take-​out or delivery only.