Essential Elements

I am a long time lover of Essential Elements! Anytime o need to just take a break and relax, I hang out in he EE boutique, especially the «Shoetique»! Melanie, her mom, and the ladies of EE treat me well, and make my shopping experience a great time when I visit. I can always get great advice from the ladies, and truth be told, there’s something for many tastes. The accessories, jewelry, casual and business attire, shoes, etc. are very comfortable, as well as appealing. I have a girlfriend who lives out of state and whenever she comes to visit, we head straight to EE for her to shop! So glad to have this jewel in our community and I will continue to support!

Poor customer service! I’ve been in EE about 4 times and every time the response from workers have been poor. The owner’s attitude is the worse. If you’re looking for a good experience and reception stay away from this boutique.

I love this boutique and every time I’m in Chicago it’s a must that I stop by to see what’s available and have never been disappointed. I love their selection of clothes, shoes, and jewelry.

I was very disappointed coming into this boutique. I came with my mother after a friend of hers suggested it for exclusive pieces. As someone who has been a store manager and have worked in retail for quite sometime, I believe the associates and owners could benefit from some training in customer service. Customer service 101 is as simple as speaking to your clients when they enter your business. Within the 20 minutes I was in the boutique no one greeted me, asked if I needed help, asked what I was looking for, or offered anything but nasty looks. I absolutely refuse to spend even a dollar in a business where bad customer service is okay. Other than the terrible service the clothing here is totally overpriced. Seriously. I do understand that you get what you pay for and I love quality items, but the pricing here is ridiculous. I doubt that I would ever return to this store. I believe in supporting small businesses as well as black owned businesses but I absolutely won’t give my money to rude establishments. Work on the attitude ladies, that could build your customer rapport and in return produce a thriving business. There is no reason for people to associate nasty attitudes with your business, it is truly disappointing.

If the owner Melonie didn’t have such a nasty attitude at times I could honestly say I still loved this boutique. Unfortunately I refuse to spend my money when the owner can be so nasty at times. I’m glad Gwen no longer works their either because she had a nasty disposition as welI. I must admit if you are looking for unique clothing, shoes & jewelry they won’t disappoint. The items aren’t cheap but remember you get what you pay for.

I went here today and let me tell you, I don’t know what I was expecting, but I am really liking this place! The décor is really cool and they have some great items for purchase! They have really great employees as well. Oh and lots and lots of cute shoes! I look forward to returning here.

SBB!
If you’re seeking moderate-​pricey — -quality, unique/​funky clothes, accessories and footwear… need I say more? Nope (.)
Essential Elements is my new fav. BB to support; am so glad I finally decided to stop in while on the south side of the Chi. 12÷17÷11 and again on ¹²⁄₂₄ ;)