Express Care

Came here on a Saturday evening to make sure that I didn’t have strep throat. They are open the latest out of all the clinics nearby, so that was awesome. They swiftly moved me through a ton of paperwork and then saw the practitioner. In and out within 30 minutes!

Woof. I came here after recently moving to Chicago for the convenience factor. I needed minor health care and wanted to get in fast. They did get me in almost immediately and were very friendly. However, they also said they accepted my insurance which is another big reason why I chose this place to begin with. 6 months after my visit I received bills charging me for things they never informed me of. Not to mention they prescribed me the wrong medicine and I had to call them to make sure I should keep taking it after doing research. «Oh no, you should definitely stop taking that. I don’t know what nurse told you that was the right medicine.» Awesome. Props for the quick service and friendly staff but seriously not worth the surprise bills and stress. Look a little further before choosing this clinic.

I’ve been twice and other than a few computer issues, the ladies have been great, attentive and thorough for what it is… express care! I’ve had an annoying cough and was heading to jewel anyways so just popped in for a quick exam and I was in and out in about 25 mins with my prescription!!! Give it a shot for quick easy ailments!

Eh… Not bad, not great.
Went in for a tetanus booster shot before international travel a few days ago. With no other patients, it still took about 40 minutes to get registered, enter my insurance information, and get a simple TD booster (a 5 second injection). There were no other patients waiting and just one person working at the clinic. While she was friendly, I was asked to «man the floor» since the nursing assistant had called out and the RN needed to use the restroom.
The RN running the place had some computer issues, but finally got the paperwork resolved. The injection was painless, but I was told that «we’ll do it in your left arm, and since this is a TD booster with pertussis, this will be pretty painful later on.» Fine, but what if I’d been a lefty? And telling your patient of impeding pain? Not exactly inspiring medicine. Not to add that I was in public view of getting this injection in the view of Osco customers picking up prescriptions and deodorant — I hate needles and the idea of mixing deli salad and seeing somebody getting a needle stuck in their arm was not great.
I’d give them another shot — now that I’m registered, I’d hope the process would be streamlined and simple. So, back to Ressurection’s Express Care for a flu shot in October. Hopefully they invest in a curtain and can have more than one person manning their floor in between time.
Not bad or great, but I’ll stick to my doctor in Arlington Heights for my 6 month appointments. Just a shame I live in Chicago!