This is the worst business I have ever dealt with. The office staff is nice but their corporate systems are terrible. Their payment system declines my autopay every month yet when I go in and swipe, it’s fine. Then they call and tell me I have to pay a late charge. It’s a scam to make extra money. Then they require their insurance on your locker even if you have a reputable insurance that covers storage spaces. Finally they can care less about their customers. You can tell because they removed the door stops from every door. So imagine having to load a truck and have to open the door at the same time. It’s a stupid compliant but a simple courtesy. Find somewhere else.
Jason B.
Évaluation du lieu : 1 Chicago, IL
Don’t bother with place. While the store staff is nice, Extra Space can care less about their customers.
Stephen D.
Évaluation du lieu : 5 Evergreen Park, IL
I switched from a competitor because my rate was getting too high. So I went with Extra Space Storage to save a little money. What I didn’t expect was that I would be saving almost half of what I was paying for the same size space or the excellent customer service!
Lisa M.
Évaluation du lieu : 4 Chicago Ridge, IL
Sarah Meehan was such a great help, with providing me with such amazing customer service, caring communication and so much feedback with everything. Ive been a customer for going on 4yrs and needed a bigger space and she was so helpful, extremely nice and got everything done for me as quickly as possible. I really like extra space storage they make you feel at home and so comfortable with your belongings their. I highly recommend Extra Space storage.