Fleet Services

This is realllly weird. The first guy I spoke with was SUPER nice, admitted that the people who get taken advantage of when it comes to cars are women and «old people» and advised me to keep my old car, because I knew all the work I’ve had done and buying another used car is a gamble, since I can’t be sure of what’s been done.etc. THEN when I asked about my transmission that needs to be replaced, he put me on hold and another guy picked up. This one said that the first gentleman «didn’t know what he was talking about, because he doesn’t work with transmissions» and gave me a referral to a place that wants to charge me $ 3200 for a «remanufactured» transmission… Something’s fishy here.

My company uses Fleet for a lot of stuff, but this review is for the personal assistance they gave me. It is pretty rare to find a business, let alone a MECHANIC, that is willing to give someone the benefit of the doubt and do work out of pocket without getting payment first. But that is what Fleet did for me.
I had a 98 Sable that ended up stalling on me and finally going kaput. I called Fleet and they came within the hour. The tow truck driver, Bobby, was very polite and respectful. Fleet called me the next afternoon (not two or three days laters) to tell me the bad news. Not only was the trans bad, but the frame had rotted out. They were able to get it running long enough for me to get to work and find a replacement vehicle. As a single mom, I was most gratified that they let me pay the bill on a payment plan instead of holding the car hostage.
**EDIT: I was trying to avoid saying this, but I lost the battle. Bobby is just a smokin’ hot sweetheart and sometimes I wish my car would break down just so I could watch him hook it up to the truck. There, I said it!