Freshly Baked Communications

This company is not professional at all! You will be told a «team» of people are working on your resume, but you will only hear from the owner Lauren Young. You will only get a voice mail if you call the main number and will be forwarded to a cell phone. When I received the 1^st draft of my resume it had typos and a lot of grammatical errors a lot of it was copied and pasted from my old resume. If I wanted my old resume I would have used it. We had a very in depth conversation about how I wanted a resume to highlight my leadership qualities, I don’t think she understood and did have the ethical standards to just say she couldn’t produce what I needed. After 4 or 5 drafts, my resume was presented to me with new typos and grammar errors, one of my job titles was wrong, dates were incorrectly changed. The owner, Lauren claimed not to see the mistakes. I showed the resume produced by Freshly Baked to many seasoned business professionals, all in senior management roles. ALL of them stated they would not ever bother to call me if this was the resume presented to them. All deemed it busy, to wordy, boring, and did not see any real description of what I do. The parts they liked… where the copy/​paste from my old resume. She will require payment upfront and will stop returning your emails once she feels the resume is completed to her incompetent standards. I can’t be sure but I think she is trying to write the resumes herself, but claiming to have professional writers on staff. I was charged $ 150 for something I cannot even use. I filed a complaint with the BBB and have not received any help from them either. BEWARE of Freshly Baked, unless you need of some Freshly Baked lies. This company is unprofessional and needs to be out of business. Do not pay for anything upfront!!! Find a true professional and set an appointment at the office to see that kind of company you are dealing with.