Gloss Nail Salon

After reading the reviews for this place, I decided it was a love it or hate it kind of nail salon and decided to try it because I’m not terribly picky. I just really wanted a pedicure and an eyebrow wax…
I arrived for my 10:30 appointment and couldn’t get into the salon — you have to be buzzed in but no one was coming so I had to call to have someone let me in. There were 3 girls working on 3 customers so I picked my color and sat down but a few minutes later, the owner came and set up my pedispa and had me sit and soak my feet. I sat there for 20 minutes while the water got cold before anyone came to start my pedicure.
At 11:00, the owner came over, started my pedicure, rushed through it to the point that I couldn’t even enjoy it, and then whisked me into the back to do my eyebrows — another rushed, mediocre experience with «just ok» results.
By 11:30, I was sitting at the driers to set my toenail polish but not before paying $ 47 plus $ 8 tip for services that seem exceptionally overpriced.
I probably won’t be coming back here to be honest.
UPDATE: After only having my pedicure for 12 hours, the nail polish is starting to chip. I will never be coming back here. $ 35 for a 12 hour pedi is complete crap.

Good prices and friendly staff. Made an appointment the day before with no issue, but not sure how easily just walking in would have worked. Be sure to bring cash for a tip, though. Can’t add it to the credit card. I’d definitely go back.

I went in for a simple polish change b/​c I was running a little early for the airport. They have a nice variety of color choices, but I’d say that’s the only good thing that’s going on here. My polish change was nice and quick, which is good too, but the lady doing my nails (who I think is the owner?) didn’t say one word to me. I don’t need to sit there and talk the whole time, but maybe a simple «how’s your day» or something like that would have been nice.
There are only 3 pedi chairs and 3 spots to get a mani. It’s definitely a place you need to make an appointment at b/​c there were only 2 people working during the day.
The worst part… the dryers!!! I sat there for close to 20 min with hot air blowing on my nails. A regular fan would have worked better! And they still weren’t fully dry when I left! At other places I sit there for 5 minutes and they’re perfectly dry!
Unfortunately I won’t go back again b/​c of the dryers.
2 stars for the colors choices… that’s it.

The place is clean and cozy. Ivonna did my no-​chip Manicure and a pedicure. Not a great deal of detail to the scrubbing and all but they get the job done. A little pricey but Ivonna did a great job!

The women who are getting their nails done at the salon looked like their hands looked great. However, I went for Pedi. If you want your nails to look great, this is not the place to go for a pedicure.
On a positive note, I was really excited they were able to squeeze me in without an appointment today. I’m on my way back because once I got home I realized that there are smudges of nail polish on several of my toes, and my big toenails don’t have paint down the sides. Sloppiest pedicure I’ve had in years. Not what I expect to get for $ 35. I’m eternally in search of a great nail salon in Garfield Ridge, this place is ok.

I literally just walked into this place and asked if I could get a fill in. THEY DIDNT ANSWER they just stood there staring at me like I was a DISEASE. After a minute they told me they only go by appointments and to take a card. They could have kindly told me that right when I asked for my fill in, no but instead they decided to stare at me and made me feel so uncomfortable as if I didn’t belong there! Horrible customer service skills. I will NEVER refer anyone to go here. Just plain horrible!

Super clean, friendly staff, great atmosphere! Gina did my mani pedi and did a wonderful job! It was my first time there and I will definitely be going back!

Ivana did my pedicure and a no chip mani. My 12 yr old daughter had her mani-​pedi done by Justina. Great work, good price in a clean and relaxing atmosphere. Definitely returning!

After doing my nails on my own and nicking them/​messing them up (I’m notorious for screwing up my nails after I actually take the time to get them done), my boyfriend’s sister and I decided to go get them done before the New Year, to ensure we were on-​point for 2015. Again, I searched on Unilocal,and found Gloss Nail Salon… the pictures sold me on trying it out (thanks, ladies!)
I called to make sure there wasn’t a long wait, and was told they could squeeze us in, so we were on our way. When we arrived, we were told to pick out colors, like usual, and I had the honor of getting Ivonna to do my nails. Ivonna was amazing! She did an amazing job with my mani and pedi… and talked me into actually getting no-​chip (gel) nail polish on my hands since I told her how I always end up screwing up my nails. For my mani, I chose a white polish, then with a glitter coat, and then teal glitter tips (see photo). And for my toes, I just went with a super glittery bluish-​purple polish that sparkled so much, it could blind you if you looked directly at them when I was in the sun, lol.
When I saw the final product of my toes, I was quite pleased. And my mani… Well I called them my «Frozen» nails and started singing «Let it go, let it go…» (You’re probably laughing, but I’m serious… haha! I’m a goofball like that).
Anyways, I was extremely pleased with the amazing job Ivonna did with my nails… the only thing I wasn’t too thrilled about was that my manicure felt a little bumpy and wasn’t smooth, but oh well — they looked (and still look) wonderful!

On Thursday I visited gloss nail spa to get a gel overlay on my nails for the first time ever. My experience with Justyna was terrific. She has a wonderful personality, she’s funny and patient. I was a bit nervous when she pulled out the electric file, but she calmed my fears and did a very beautiful job on my nails. She tried to encourage me to go outside my comfort zone with the nail design, but I declined the offer. Only to find out later that day from my husband, that I should have done what she suggested. He said it would have looked extra pretty. I will definitely be going back to gloss, just as my daughter does. We love it here. Thank you Justyna and Basha!

Had a delightful experience here. Staff was friendly and did an excellent job! Will be returning!

Called and made an appointment for same day. My nail tech made suggestions on my no chip as there were too many color options. I am very happy with the final results. I will definitely go back again. Good prices and pleasant experience. Oh, I also got an eyebrow wax — decided to last minute. This is my kinda place.

I’ve been a client of Bascias’ for years now and she’s a wonderful cosmetologists. Bascia does my pedicures, eyebrows, and waxes very good. She is a true expert and prices are very good considering she uses wonderful products and the salon is clean unlike most other nail places. Keep up the good work Bascia can’t wait until my next pedicure.

Very clean, just very poor customer service. I went with two of my daughters, 1 very satisfied with gel nails. I on the other hand literally got up and left through halfway through my pedicure, right who does that… ll. well I asked if she would cut my nail at the corner and she hurt me so bad, tears in my eyes. Then she replied I get paid to file and paint nails, go to a Dr. if your nail hurts. Really… Since she was to do my other daughter I decided no way. The owner Barbara is wonderful, but unfortunately poor trained staff made my decision to never go there again. The rude comments the girl made to me after I said that was enough were not even corrected by the owner. Guess what it’s. all about word of mouth, just thought I should share my terrible experience.
I had Been there 4 times prior and was lucky enough to get Barbara, just my luck tonight I got the miserable one.

Wonderful customer service, very clean shop. I got one of THE best pedicures ever from Basha. I would definitely recommend. You must/​should make an appointment. This isn’t really a walk-​in type of place. They have late hours during the week, which is helpful. Pedicure was $ 35.

The salon is clean, friendly, and everyone that works here does quality work.

I have been going to Gloss Nail Salon since it opened, and I am a VERY loyal customer. Basha does great no chip mani’s, and she is very proficient with the waxing. Plus, you won’t find a cleaner salon in the area, hands down! (Pun intended, of course) …Gloss is slighty more pricey than your typical neighborhood nail shops, (especially of the Asian persuasion) but you pay for quality, and cleanliness! Very close knit group of gals working in there, and like «Cheers», everybody knows your name! Very friendly staff, and the buzzer on the front door DOES provide a certain sense of security… this is Chicago after all, and Gloss is also a female-​orientated shop!

I got a pedi here and I thought it was done well. The staff is friendly, the place is clean and the décor is cute. I will return.

I came at about 4pm one afternoon. You have to get buzzed in which is a little strange but I understand why.
Only two people were working and they were both busy so one of them had to let me in the door and stop working on the customer. She called someone to see if she could take me but she couldn’t. They really need more help in this place. If someone comes in the door or calls on the phone, someone has to stop what they are doing with the customer. Maybe hire a receptionist? I’m not sure if this is how it always is or not since it was my first time in.
Anyway, I had to come back that night and the owner gave me a $ 5 off coupon for my trouble, which was really nice of her.
My no chip and pedicure didn’t last as long as it had in the past — but it was average. I’d probably try this place again.

If I could give 10 stars I would! I have been to many other Chicago salons, including in the loop, where I live. I still travel back to Gloss every two weeks so I can get a pedi & gel fill. I LOVE Gloss they have the cleanest salon I have ever been to. The staff is also completely amazing. They are very nice & talented. I usually get some semi-​complicated design that they complete to perfection. Definitely check out Gloss you will not be disappointed!