H&R Block

Completely agree with Meag M. Get my taxes done by an accountant every year and this is the simplest return I’ve had because I was filing in one vs multiple states. I don’t own anything, have one child, filing as head of household and absolutely no itemized expenses. Went to H&R block this year because it was convenient (in my bldg). The charge for a silly easy return was $ 234, which exceeds the cost I’ve spent with my accountant in more complicated filing years. To make matters worse, I spoke to someone ahead of time to explain my return and get an estimate beforehand. The estimate was less than $ 100. I escalated to a manager named Arturo. He discovered a 1040 was filed. Because I’m a single mother/​head of household the price for the federal return went from $ 51, to $ 162, and he said that they could of actually charged higher in the range. He assured me that they weren’t trying to «bait and switch» me (I actually never thought that was the intention but his defensiveness and the use of the phrase «bait and switch» at least 3x tells me that this must happen a lot and maybe they are trying to do something shady). Anyway, don’t go there.

I will NEVER go to an H&R Block again. All I had was a normal W2 and 1 W9. I do not own any property and am single. I was charged $ 243 for this service and was not asked before the taxes were actually filed. Very disappointing experience.
I thought going here would be more convenient than going to the accountant I always go to (he’s a busy guy and only has weekend availability), but I’ll wait till end of March next year and avoid the outrageous fees.
Do yourself a favor and STAY AWAY!