Hotel Felix

I’ve stayed here before. Though the hotel is updated for the most part, the rooms are very small and dark. I’ve always had a horrible view of either buildings or sides of buildings. Take note that if you book through Priceline or any other travel site, this hotel will charge you $ 60 extra to upgrade to a double bed room. Keep that in mind when you think you’re getting a good deal (my room price doubled instantly). The location is okay. Right next to the tourist spots and a cab ride or summer walk to Michigan ave. Free coffee is downstairs and that’s about it. This hotel wouldn’t be my first choice unless you’re not really planning on staying at your hotel at all.

We chanced upon this place and stayed overnight in Chicago for our 40^th anniversary. It is wonderful from the minute you walk in until departure. The price is great and although the rooms are not huge, who cares? They have all the amenities you need, Occitane products, if my memory does not fail me. The location is superb and there are great restaurants nearby. We liked it so well we recently stayed there again when we had a play to see in Chicago. Don’t miss this simple, hidden gem!

This hotel is rated as a four star hotel, and while it’s decent, it’s definitely not four stars. The lobby area is nice and the staff who greeted us where nice too. One of the downfalls to this being an ‘eco-​friendly’; hotel, there are almost no amenities in the rooms (No fridge, no microwave, no coffee maker). They do have coffee available in the lobby, but only until 10:00am. The coffee was ok, but nothing to write home about. There’s free wi-​fi, but I had trouble accessing it and it didn’t run terribly fast.
The room was fine, small but that’s to be expected in a city like Chicago. We did wake up one night to discover a strong smell of cigarette smoke, despite the fact that the hotel is non-​smoking. We alerted the front desk about it and they said they would look into it. We also noticed a draft and when we went to look, the INSIDE of the window was covered in ice and frost (Not to mention the curtain was ripped). We noted to the hotel staff at check out, and they mentioned that they would look into, but didn’t make much of an attempt to apologize for it.
The bathroom was nice, and the shower was quite big, which was nice. Overall, not too bad, but not too good. Definitely not 4 star. I’d rate it 2.5 out of 5.

This place is terrible. It gets 2 stars only because the bed was comfy. Service was barely average and they barely wanted to answer any of my questions. The rooms are so small. Like literally a small box. The bathroom barely fits the toilet. I called down to see if I could upgrade and was told the whole place was booked. I looked online and saw that their were open rooms that looked bigger. Don’t understand why I couldn’t upgrade even when I offered to pay a bit more. Just not a great place to stay. Not worth the money. Go next door and stay at the Godfrey. It’s so much better and worth it.

I’m a bit torn in this rating. I think a three would be too generous, so I’ll say 2 and a half, at best. Like many other reviewers before me, I booked this room through Hotwire. It was listed as a four star hotel and it’s far from that, so if you require a four star hotel and end up with this hotel, cancel and rebook another. I use Hotwire a lot. So I know how it works. Generally even when I select a reservation for 2 or more, I’m assigned a room with two beds, not here. One other time I was assigned a room through my HW reservation, that ended up being one bed, and even though it was a weekend, that particular hotel switched my room to one with two beds, no issue at all. After I booked Hotel Felix, I called and was told that my reservation was for a room with one queen sized bed, but that I could request a room with two beds once I arrived. At no point was I told that there would be an additional fee of almost $ 50 per night. Keep in mind that my stay was Monday-​Thursday and I’m quite certain that they weren’t near capacity. Anyways, there wasn’t a snowballs chance in Hades that I was going to pay that hike and I explained that to the check-​in girl with an attitude. she had the attitude, not me (I was on vacation). I also stated to her that I know it’s not her problem, but I was told that I could request two beds at check-​in when I called. She didn’t look up or acknowledge me again.
The standard sized bedroom was tiny, like NYC, cruise ship stateroom tiny. There was a desk area, but it was dirty and had hair and a sticky substance on it. The closet was tiny and there wasn’t a spot large enough to open my large luggage and walk around. I called customer service, which I then found out that they answer from offsite. I asked to speak with management and was put on hold for quite a while and then she said «you were told at check-​in that there would be a fee». Well, no shit Sherlock, that’s not what I was told before I arrived and that’s why I’m pissed. After three different attempts and calls, I was finally forwarded to the director’s voice mail. When I was transferred I was told «he has his door shut, so he probably won’t answer»… sounded like they’d given that schpill before. I left my # and email on his voicemail. And he did email be a basic email acknowledging me, the following day. So I emailed him back. I explained that with $ 60 parking fee, an early check in fee, on top of the two bed upgrade fee was ridiculous. He emailed back, explained that the fees were placed to generate revenue. He also mentioned that there wasn’t management on duty when I checked in… around 3pm. Well, that’s piss poor. But he did offer to allow me to move to the room with two beds. Honestly, had he not have done that I would have checked out early and it would’ve been a one star review. The room with two beds was larger. The noise was horrible. The elevator made a dinging sound all throughout the night. The three nights that we stayed, I barely slept more than an hour at a time without being woken but noise in the hallway. I wouldn’t stay here again if it were $ 10 a night and I’m frugal, so that says a lot.

This hotel is located in downtown, so it is pretty close to Chicago attractions. However, most attractions would require an über ride from this location.
The room was small but clean. It has a bed, a small bathroom, and a TV. Hardly any closet space. View from our room was nice.
Overall for the price point it was great.

I encountered several issues during my stay.
#1– I had purchased the New Year’s Eve package which included tickets to Troquet; when I checked in NO one knew what I was supposed to do. The Front Desk staff told me I had to have a reservation at the restaurant. The restaurant said I only needed tickets, the Hotel Call Center staff told me to speak with the Front Desk staff again and finally the Supervisor said all I needed was to show my ID at the door.
#2– Our key cards stopped working 2 – 3 times on 31^st and 1^st and it was really annoying.
#3– The reservation was for 2 people and yet they only gave us 1 bath robe.
#4– The bathroom floor towel was NOT dry any day after the first use and we only got 1 shower gel container despite it being almost empty when housekeeping came.
I am really disappointed as I had stayed in 2014 during my birthday celebration and had nothing but a great time.

Location perfect, close to the water tower place. Lots of restaurants. The hotel lobby is the only beautiful thing about this hotel, the room was soooooooo damn tiny, my studio is way bigger. With the door open the door is like 2 inches away from the bed just imagine, it does look nice not gonna lie but to small and there was funny smell in the room, after a while you get used to it. First and last time booking here.

Great stay… lovely view… friendly staff!
My boyfriend and I spent two days here, and it was fabulous. The Felix is a very cute/​clean place and is conveniently located to everything!

This was my second stay at Hotel Felix in last year. Hotel location was perfect for us as it is in walking distance of some attractions we wanted to check out. Only reason for not giving 5 stars are parking and room size. Below are some ratings:
PROS:
Location
Cleanliness
Bed
Wifi
Price
Nice showers
Staff
CONS:
Parking
Room Size

My son and I stayed here over Christmas… 3^rd time we have stayed at this location and we have loved it every time.
Wonderful staff, clean and comfortable room with nice shower and location is perfect.
Hotel is in River North. Can easily walk to the Magnificent Mile, many restaurants and coffee shops in the area and specialty places (like rainforest café and hard rock) just around the corner.
Go on priceline and do your research… I do it and get an express deal each time… haven’t paid over $ 80 (incl taxes) yet. Definitely will stay here every time we go to Chi-​town!

I usually don’t spend money on hotels that are too fancy because my thought process is always «Well you’re just going to sleep there anyway» but Hotel Felix was a decision made right. I have no idea why this place only averages at 3 out of 5 stars. It deserves more.
Firstly, this place is modern, chic and has a touch of character with its little knick knacks of cool little vintage items and artworks. There’s a huge sign outside the place so you can’t miss it if you are happening to be walking around .
Yes the rooms are smaller than usual but it’s comfortable and every time i entered into Hotel Felix after a long day of travel, I’m happy to be in the room and I feel more energized the next day. And if I’m not, they have a spa as well !
One bummer for me though was the bathroom sink. It’s pretty shallow, kinda hard to place my makeup around and I didn’t want to risk putting my makeup in the cabinet right above the toilet.
The hotel staff were extremely helpful and pleasant too which is probably why I gave this review that extra star.

Decently priced when booked through 3^rd party. Stayed here a few times… It is small!!! Small. So if you have 2 people and luggage it’s a hassle.
Great location for walking to food/​bars etc and public garage across street is cheap it booked through Spot Hero for discount parking!

Stayed here in November.
Thumbs up for– located right in the downtown.
Thumbs down– pricy– we paid $ 84/​night. Parking– $ 48 (self) $ 60 for valet parking. $ 60 pre occupation deposit. The bathroom wash basin does not drain water quickly, clogs easily. Bedroom is compact. No walking space. $ 3 for water bottle. Morning coffee is watery and tastes like hot coffee juice.

Despite staying there a 6 – 7 times in the last few years and my company sending hundreds of people a year to this hotel I had the absolute worst travel experience of my career the last time I was there. As I was flying in late so I called ahead to tell them I would be checking in after midnight so they knew I wasn’t a no show and didn’t give my room away. They said, no problem.
Then when I got there, sure enough they gave my room away and were now FULL. The explanation they gave me was that two people walked up and asked for a reservation and that put them above capacity and since I’m the last guy to check in I got bumped. They then told me they made reservations for me at another hotel for that night, but that I was welcomed to come back for the next two nights of my reservation. They then gave me a map and asked me to walk four blocks in the rain in downtown chicago to that hotel (no safety issue there right — remember its now nearly 1 am). When I get to that hotel — the Chicago Inn Motel — I discover that they don’t have a non-​smoking room and quite honestly the worst hotel I’ve ever stayed in (probably a 1 to 1.5 star) which is hardly a comparable replacement for the Felix.
Quite honestly the worst customer experience ever and when I called their front desk director (I was told to do this by the nice guy who handed me the map and asked me to walk in the rain to this hotel at 1 am) to take the issue up with him he chose to never return my phone call. So for this, I will NEVER stay at the Hotel Felix again and I would caution any business traveler to think carefully about booking a reservation here as they will give your room up if a they can make a few bucks on it.

I absolutely have no patience for the wifi in this hotel. I have deadlines to meet and it’s frustrating that it take 5 mins for a page to load!!! The wifi keeps getting disconnected. I don’t understand. For the price you pay a night, you’d think they’d have decent wifi. Do not stay here if you are here on business.
Aside from all that, the staff was fine. Room service was great!
Room was small but who cares? Bathroom was clean!

I just can’t stress enough how much our stay at Hotel Felix made our Chicago trip an unforgettable one.
From the very second we set foot on the premises to the very last step out. The hotel staff was always warm and welcoming; greeting us with a smile every single time we would walk through the revolving doors. We were even allowed to check in early, for a small fee of course, but nonetheless the concierge attendants did what they must to accommodate. Even on our last day in Chicago they bid us farewell in a kind fashion. Our flight was set to depart later in the day, and we didn’t want to spend the whole day at the airport or be stuck lugging our luggage all over town. They let us know that we could store our bags in their facilities, so that gave us one final opportunity to walk and enjoy the city until it was time to head for the airport. That was a lifesaver!
As for the rooms, they’re a bit small and maybe not the most lavish, but we got an excellent deal through Orbitz; which included flights and a three day stay at Hotel Felix. Seeing as that was the case, I had no problems with the size of the room and it definitely wasn’t an ugly room. It was well kept and cozy, that’s all we needed. Then considering the fact that it’s right in the center of Chicago, all the places you’ll want to visit are a short walk away. What more would you want?
Overall, it was an unforgettable stay in Chicago thanks to Hotel Felix.

I’m torn on this hotel.
The Pros:
1-​The staff are really nice… especially the guys working outside. They always complimented me and would literally run to catch me a cab.
2-​The hotel and rooms are really clean. Everything was spotless.
3-​There is a great restaurant and bar attached to the hotel
4-​Great location
The Cons:
1-​The rooms are very very tiny. My room was probably only about 10×12. The bed takes up almost all of the room, so there isn’t even a dresser. The bed has pull-​out drawers beneath it to store your clothes.
2-​The bathroom sink is retarded. It is only about two inches deep, and the faucet is so low you can barely fit your hands under it. If you turn the water on medium to high, it actually splashes out of the sink all over you.
3-​There is no room to put anything in the bathroom or shower. There is no countertop in the bathroom, since the sink is only a sink attached to the wall, so you only have a tiny shelf above the toilet. The racks are about 6 inches long, but only a couple inches deep. The shower also has no ledges and only a shower basket that is about 3 inches big. I couldn’t even fit my bottle of shampoo and conditioner on it because there wasn’t enough room.
After tax I paid $ 880 for 4 nights (two of which were weekend nights) so the pricing was pretty cheap for the area, but hitting my knee on the bedframe whenever I walked through the room sucked. These rooms need to be bigger to prevent injury ;)

Wow are the rooms small here! I mean is this New York or Chicago??? Staff has an attitude too which just makes everything worse! Thank god we are only paying $ 79 a night to stay here through Hotwire, even at that price this boutique hotel is overpriced in my opinion! Definitely a huge disappointment and we will not be coming back here ever again!

My friend was visiting from out of town and so we rented a room with 2 queen beds. The room was quite small, the beds took up most of the room’s space and there was a flat screen mounted on the wall and a table/​drawer below. The bed was comfortable for me but my other friend said there was just too many pillow and the mattress wasn’t comfortable for her.
They offer 1 free drink from their bar and there is free coffee/​tea in the morning. I really liked the hotel lobby’s ceiling decoration.
Overall, if you are visiting Chicago, this hotel is located in a nice area near all the tourist spots. It is walking distance to Portillo, Shake Shack, Eatly, John Hancock, and Magnificient Mile. You can easily take the public transportation to all the other places.