Jiffy Lube

Horrible service. I was the only car here when I pulled in. I asked for an oil change and let the person know that it was a fleet (company) vehicle. 5 minutes later another vehicle pulled in, and they stopped working on my car and moved to the new vehicle. 5 minutes later a new vehicle pulled in and the team split between the case that pulled in after mine and to the new one. After a short while both of the cars that pulled in after mine were done. Then another car pulled in, again that car was worked on. After 30 minutes my car finally started to get its standard oil change. This will be the last time I visit this jiffy lube and most likely any jiffy lube. I can take my car anywhere. Lost business whether a company is paying for it out not.

The gentlemen working at this Jiffy Lube are super friendly and the service was fast. I was in and out for an oil change, vacuum, and diagnostics check in 15 minutes. Will go back.

I was greeted promptly. Everyone was beyond kind. The service was fast and the facility was really clean. They offered water and coffee, and magazines to read. I will be coming back here all the time.

I’m loyal to this Jiffy Lube. Always friendly, always reasonable, always quick. They frequently have coupons for future oil changes, and last time I went they had a discount on a nearby car wash.

So, I am not a car person. But I have to say that my experience at this Jiffy Lube is the best I’ve ever had. When I’m getting my oil change, I mostly just want to get it done and keep moving on with my day. I came here this past Saturday at 11:30 and I was done by 11:50. I was floored by how fast they serviced my car.
The staff were very friendly and did an excellent job of explaining all the services they were going to be performing to my car. Since I checked in on Unilocal,there was an offer for free windshield wiper blades. Unfortunately, my car’s wipers were not compatible. But I feel like that is a really nice Unilocal offer!
I am definitely going to keep returning. 20 minute oil change and tire rotation? Yes please!

These guys are really quick. I went in for an oil change and was out in 20 minutes. The price is reasonable. They didn’t try to oversell me anything or pressure me into upgrading to a more expensive product.

I stopped here yesterday to check fluid levels which they do for free if you have your oil changed here which we do. These guys are the nicest people you can imagine. They don’t make you feel bad about checking if you think you might have a problem even if you don’t. Just really kind people.

This place is AWESOME! I can’t believe the horrible service I was getting at my previous oil changing company until I went to jiffy! These guys were so respectful and awesome, they literally had my car ready and clean within 15 minutes of time! I literally used to wait 3 hours at my last oil changing company, I seriously can’t believe the crap I was putting up with! I love you Jiffy!

What a courteous, thoughtful, pleasant experience from beginning to end! Eric and his team were so helpful and fast. Best oil change ever!

They are about the salesmanship and trying to sell services I don’t need. They also broke my oil drain plug cap by stripping it completely by using the wrong tool. Instead of owning up to their mistake, they blamed the previous place where I got my oil change. I’d avoid this place if you want honesty and integrity.

The staff here are very nice and don’t treat me (a woman) like I don’t know my car. They get my oil changes done promptly. No complaints.
I appreciate that they don’t pressure me to get more services than I came for.

Great and quick service. Very professional. Thanks gents.

My hubby takes our cars here for oil changes. He has always seemed very satisfied with the service and it seems to go quite quickly. I have never been there myself, but if my auto schlepper approves, they are fine with me.
They had a special this time and I got my windshield wipers free! Cool beans!

Great service! One of the best Unilocal deals available — FREE wiper blades! Way above and beyond your everyday oil change — change, inspected, changed and filled all fluids, cleaned windows and changed a brake light for less than half what my mechanic charges. Will go out of my way to come back

My wife turned me on to this place, and now I can sing its praises too.
Visit #1: 22 minutes; no attempt to upsell services; the guy even smirked appreciatively when he was collecting information and I said «You don’t really need my address, do you?» The clerk and the technician were the picture of polite professionalism.
Visit #2: 25 minutes; I should mention that both of these visits were mid-​morning on a random Friday. The front-​desk attendant was the same as last time, Chris. This guy knows good, basic customer service. I walked away with a serviced automobile and a Shell gasoline rewards card for $ 1.25 off per gallon up to 20 gallons. Nice.
One thing that they are good at is showing you the manufacturer’s recommendations on the computer, and where you are on those timelines.
While I’m happy with the service and I assume that they are doing good work under the hood, it isn’t cheap. For several years I drove a car whose maintenance was covered by the manufacturer, so I am out of touch with the oil-​change market. Back in the mid-​aughts I recall paying about $ 35 to Pep Boys for oil changes, but standard oil at Jiffy Lube is about $ 55 and full synthetic around $ 75. Maybe oil just costs more now, or are these guys doing something extra? If I am paying a 50% premium for super-​fast, friendly, and effective service, is it worth it? Time may tell.

These guys do fantastic work. They’re very personable, quick, and they know what they’re doing. Robert is a breath of fresh air in a world full of crappy customer service. I was in and out in about 15 minutes. I’m very impressed overall, and will come to this location over the one closer to my house.

So, I have really mixed emotions about this Jiffy Lube. The customer service is great and they were very efficient. However, I elected to get my headlight replaced along with my oil change and they did not install the headlight correctly. This lead to a blown fuse and a trip to the dealer for repair.
Granted, installing new headlight bulbs on my car is very difficult. But, I don’t think you should offer the service if you’re not pros at it.
I might bring my car back for oil changes, but that’s about it.

By far the best Jiffy Lube around. The people who work there are friendly, fast, and courteous. They not only took care of everything I needed quickly; they also recommended an excellent shop down the street for a tire patch that they couldn’t do.
The only downside to the fast service is that Maury was on in the waiting room and I never did find out if Terrell was the father of Laqresha’s baby!

This review seems totally unnecessary because of all of the other positive, 5-​star reviews, but I would be remiss if I didn’t write about how wonderful the customer service is here!
I was traveling out of town over the weekend and my car desperately needed an oil change before I could hit the road. A few other places were too busy to take me, so I popped over to my neighborhood Jiffy Lube. I think I was in and out in a total of maybe 20 minutes and at that, the attendant helping me apologized for the wait! Everyone I interacted with was friendly and courteous, and they didn’t try to sell me any services I didn’t need. I will absolutely take my car here again in another 5,000 miles.

I was overdue for an oil change on my sweet ride, and chose Rosh Hashanah, the Jewish New Year, as the day to make things right. Actually it was a coincidence. It does mean that the day’s episode of «Barefoot Contessa» (which was on during my service) showed Ina creating a classic Jewish dinner for Jeffrey that included a delicious recipe for chicken and Matzoh ball soup. But I’m getting off topic.
So, I’ve had oil changes before, and know the drill, and know that you can get them done many, many places, including in your own garage with your own hands. I would suggest that, if you are going to put the task in someone else’s hands, that that someone be among the staff at this Jiffy Lube. From beginning to end, the employees were courteous and friendly, and got the job done very quickly.
I didn’t get pressured to upgrade or replace anything that didn’t really need it. And I was told my tires were «like new» which for some reason I took as a compliment, as if I had anything to do with it. Domingo was friendly and explained my options, and Jose gave me a big smile when he sent me on my way. I also got a coupon for the other driver in my household. They were professional and the waiting room was clean. I felt like they’d made a chore actually sort of pleasant.

So, keep them in mind every three months or 3,000 miles.