Never thought that I would do this to this store because all of the delivery team has been excellent. I hardly ever eat from here any longer but that has nothing to do with this occurrence I will ask one thing about this experience…$ 1.50 per sandwich delivery charge? Really?
Lauren E.
Évaluation du lieu : 2 Chicago, IL
I came in today and was greeted with a hand wave as she didn’t want to interrupt the gossip she was spreading to her coworker. She said«you ready?» Which I assume meant«what can I do for you?» Me: I’ll have a #5 with turkey instead of ham Her: there’s no ham on #5 just salami and capicola Me: what’s capicola then? Her: uh like a spicy ham Me: so can I have a #5 with turkey instead of the spicy ham? Her: *savage eye roll* that’s gonna be extra Honestly I don’t care that it’s gonna be extra, I get how corporations work but damn could you be less rude for the 3 minutes at a time you have customers? My sandwich was fine but the snark was overkill
McKenna C.
Évaluation du lieu : 3 Chicago, IL
I order from here all the time because they’re the closest and deliver to my building. Literally every time I add something extra on my sandwich I am charged for it but it’s never on my sandwich. They have great delivery guys but I wish they would pay more attention when making the sandwiches.
Erin M.
Évaluation du lieu : 5 Chicago, IL
I owe this store a huge thank you! I had a work event at 11 o’clock on a Tuesday that I had completely forgotten about until literally 15 minutes before it started. I was also in charge of ordering lunch for about 20 people at the event. I called this store on the way to the meeting(around 10:50), and they took care of everything. Food was delivered just 5 minutes after 11, as if I had it planned all along. Highly recommend, esp in a time crunch. Thank you!
Fearnjamie f.
Évaluation du lieu : 1 IL, IL
This place is horrible. Starting from the makers ESP to the manager. Ordered three subs two being made wrong. I called after we got home to let the lady know being that it should’ve been made correct. The manager tells Me to bring it back In so she can see it and then make me another one. Sorry but w 4 kids and a job not really easy to pack them All in and go right back to your store to correct your error Then the manager calls back to say the maker swears he made it correct. I let the lady know that it was not correct and to look at her video. Her response is its not worth it. I agree except that ur employer is lying I also told her to accuse a customer that she is lying is also bad practice. This place is a gong show. Make sure u watch them make it bc the workers clearly can’t read and follow instructions
Rod W.
Évaluation du lieu : 1 Chicago, IL
I carefully reviewed the menu and ordered a Slim 4 Unwich with cheese. It’s supposed to be turkey breast according to the menu. They brought me a ham sandwich. Not only do I not eat pork, pork is not allowed in our building! I called and the manager gave me lip service and said he’d send another sandwich. He wasn’t very apologetic at all and seem very distracted. In fact when I told him I received a ham sandwich, he said«ok». I told him it is NOT ok! He seemed like he was too busy to talk to me. Students here at the dorm tend to order from JJs a lot, as do some people holding events here. I can assure you I will most definitely discourage people from ordering from here in the future. At least the driver was apologetic. I would have been less upset if the manager had at least pretended to care. I wasn’t looking for free food, just a sincere apology(though a free beverage would have been nice).
Megan O.
Évaluation du lieu : 2 Chicago, IL
Do not order online if you have special instructions. I wanted no tomato or no dressing on my sandwich but there is no where to make those requests. This has happened twice where I have just gotten meat and bread. They did not put on the onions, seasonings or the lettuce. So this third time I called after placing my order online, they confirmed no tomato and no sauce yet when I received my sandwich, just meat and bread again. I guess I won’t be ordering delivery anymore until they fix the customize your sandwich section online.
Jen K.
Évaluation du lieu : 1 Chicago, IL
Took almost 90 minutes to get my order and when I did get it, my vegetarian sandwich had almost no lettuce, a few cucumbers(although I asked for extra), and that’s it. It also came smooshed and soggy, and had a foul sour taste, so I didn’t even eat it. If I hadn’t been forced to leave the driver a tip when placing the order, he would not have received the 20% I always leave. Will not order from that location again.
Lauren J.
Évaluation du lieu : 3 Chicago, IL
Unfortunately, deliveries regularly take 45 minutes to an hour from this location. So much for freaky fast…
Klar Z.
Évaluation du lieu : 5 Chicago, IL
Same Jimmy John’s flavor, price and speed but the guys at this one ran my order out to my car so I didn’t have to get my son out of his carseat and put him back in. That’s worth a good review.
Marie Z.
Évaluation du lieu : 1 Hanover Park, IL
Never had a issue before but really pissed me off today. Took an hour to get my sandwich when i live two blocks away… Thanks for the SOGGY tuna sandwich
Tanya R.
Évaluation du lieu : 4 Chicago, IL
Jimmy johns on Wilson rocks!!! They delivered to me on a Wednesday at Montrose beach’s The Dock when a group of friends and I were chillin on the beach listening to live reggae!!! AMAZE-balls!!! I ordered the Vito(my fave) and was left completely satisfied! Thank you JJ for making my dreams come true!!!
Jesse T.
Évaluation du lieu : 3 Blue Island, IL
The sandwiches are awesome but paying 8.75 for one with a drink just isn’t worth it…
D H.
Évaluation du lieu : 1 Chicago, IL
Terrible. The food is terrible and the ONLY reason to order from here is the«fast» delivery. Fifty minutes to wait for a crappy, over priced sandwich — don’t waste your money on this joint! They lie to you when you inquire about when you’ll get your food and the«manager» wants to give you a free sandwich NEXTTIME, I wouldn’t take free food from this place.
Jessica P.
Évaluation du lieu : 2 Chicago, IL
Ordered delivery and it took over an hour. When ordering JJs this should never happen considering they’re known for their fast service. Sandwiches are usually made well if you want to risk the long wait for them.
Rod C.
Évaluation du lieu : 4 Chicago, IL
Fast Delivery as advertised! They gave me a credit for an error they made with an delivery order. I’ll always come back to a store/location that knows how to treat their customers!!!
Allen B.
Évaluation du lieu : 5 Pasadena, CA
JJs sandwiches. tasty no doubt for a plain meal. HOWEVER, this review is in regards to their impeccable service. Fast. so damn fast. My sandwich was done before I could even put my wallet back into my pocket.
Brian P.
Évaluation du lieu : 5 Chicago, IL
Delivery is insanely fast(as they promise). Every order is perfect. I order from here twice a week.
A M.
Évaluation du lieu : 5 Chicago, IL
Good location from my perspective. Super fast service. Clean. Love the Turkey Tom 8″ sandwich. Refreshing.
Richie D.
Évaluation du lieu : 4 Seattle, WA
Everyone knows of JJs by now. They’re nothing new. But what may be new to you is that they now offer the«JJ Unwich» which is the same old yummy JJ but without the bread. Instead, it’s wrapped up in a bed of lettuce. I wish the sandwich wasn’t the same price, however, it’s a great fast food option for those who are Gluten intolerant… or a Truman College student. Attention pedestrians: Be careful when crossing Wilson at Racine! Those crazy JJ delivery men in their beat up cars will take you down to provide their«wicked fast» delivery times to get a $ 1 more of a tip! As I’m sure you have imagined, this is offered at all the JJ locations, not just the Wilson one.