Jordan Carqueville, MD

Being in the medical billing profession I feel this should be addressed. I came here a couple weeks ago because I had a mole I was concerned about. I had one mole removed and biopsied. My total bill was $ 600!!! The office visit alone was $ 280 which is insane! My apt. was at 2:45, I was out and at the Wellington train stop at 3:10, not to mention I had gone to the bathroom before Dr. Carqueville came into the room. (I know this to be true because I looked at the time I called my boyfriend directly after the apt.) The time she spent with me was very rushed. Dr. Carqueville was literally in the room with me for 10 min. Again, being in healthcare I cannot comprehend these charges. I went home and found 3 more moles that look concerning which I will be handling else where. I feel if she would of taken a bit more time she would of seen them as well. I am very upset and will not be returning.

I honestly can’t find the words to describe how much I enjoy and appreciate Dr. Carqueville and her staff. The level of customer service is top notch in the fact that they handle all of the «business» promptly, professionally, and in a friendly manner. However the thing that makes me keep coming back to this office is the level of expertise, care, and overall positive energy that exudes from Dr. Carqueville. I am welcomed into the office like a longtime friend and my ideas and concerns are heard, respectfully addressed, and the results that I’ve had from her work are exceptional. This young doctor has a skill set way beyond her years and I trust her 100% with something as delicate and personal as manipulation of my facial appearance. Consultations at this office are free and I promise that after meeting Dr. Carqueville you will find that she and her staff offer a clean, affordable, and friendly facility for any kind of dermatology need.

Ok– if there was an option to give 6 stars, then I would do it. I had a skin issue, and I didn’t know what to expect. In walks Dr, Carqueville, and after sitting down the first thing she did was ask me why I was there, and then she listened to me. I explained (and slightly whined) about my issue, and after I was done, she explained my condition (she was very informative, but without being TMI), and then prescribed my course of action very gently. Great ‘bedside manner’, and simply a great experience.

This experience has finally caused me to create a Unilocal account, I have to share.
Fantastic and effective experience! I had a suspicious mole that showed up on my abdominals and I had never had a skin check so I decided it was time. I don’t have insurance right now so cost was a huge driving factor, but more important than cost was finding a doctor who understood the delicate balance of cost vs cure. Saving money does me no good when this mole grows into a bigger problem. Dr. Jordan is that Doctor. I had to book about 3 weeks out but it was well worth it. Don’t wait, book right now! Most Dermatologists are scheduled 2 – 3 weeks out anyways.
I shopped around several different dermatologists before deciding on Dr. Jordan at The Skin Care Center. All clinics in the area are priced roughly in the $ 100 – 250 range for the initial visit and then costs go upward from there depending on the situation. I chose the office based on not much more than a gut-​feel after limited interaction with staff from various offices. (The girls at the front desk here were more informative and welcoming than the other offices. Other offices the receptionists were defensive when I inquired about costs and procedures, is that too much to ask? Come on!) I am so glad I did, it was the right choice. Now let’s get into the actual experience.
As soon as I made my appointment I received an e-​mail with a security code to login to the clinic’s website and fill out a few quick insurance /​medical history forms, it only took me 3 minutes to knock these out, easy. I received another e-​mail 2 – 3 days in advance of my appointment to remind me incase I needed to reschedule or cancel my appointment. Thanks!
On my actual appointment day I arrived a few minutes before an 11:15 appointment, had to fill out a quick 1 page form and waited 2 – 3 minutes before I was greeted and setup with a room. Patient rooms were nice, clean, well lit, and spacious. Quick review of my medical history with a nurse then a 15 min wait before the doctor arrived. Dr Jordan was very warm, welcoming, and immediately acknowledged my lack of insurance and explained she will manage costs in consideration of my situation. Finally, I could exhale after holding my breath for 3 weeks. Dr conducted a thorough full body skin check while the nurse tracked her findings. Overall a great experience, she addressed any other questions I had and I left feeling great. I was in and out in just about an hour, never once did I feel rushed or ignored.
I cannot thank Dr Jordan Carqueville and her staff enough. A fantastic experience and I would bet big money you could not find a better level of service or value in the Chicagoland area.
Did you book your appointment yet? Do it already!

I’ve been going to Dr. Carqueville for various treatments for a couple years now, as you can see by my prior review, and wanted to update my review because I recently went in for another, different, type of treatment that I was a little nervous about. I needed to have a piece of weird tissue on the bottom of my foot removed, and am generally somewhat squeamish when it comes to little surgeries like these, especially in delicate places like the bottom of the foot. Dr. Carqueville was great in getting me prepared for the procedure and making me feel comfortable – she explained what she was going to do and then handled the surgery deftly and quickly. As before, I couldn’t recommend her highly enough.

I had a lipoma removed by Dr. Jordan Carqueville. My experience with her was amazing. She explained thoroughly everything that she was going to do. My excision was made so small considering the size of my lipoma and the closure was beautiful. Never felt comfortable than I did with this doctor. She’s calm, patient, gentle and very very sincere. She’s a phenomenal dermatologist that I would recommend everyone to see if they have any derm issues. She even called me to check up. She’s outstanding!

I did not have a positive experience during my office visit.
Having acne and contact dermatitis, my skin reacts to everything. I felt like Dr. Carqueville was trying to push products that have worked on others (especially pills). When I kept shooting down suggestions I knew wouldn’t work, she recommended that I take an extensive allergy test. I let her know that I already took one recently through an allergist. She recommended taking more since it would be tricky to prescribe me anything. I was told I am «difficult to treat» because of the CD and acne. I honestly didn’t feel like I was listened to at all.
What really got me was the fact I spent 20 minutes over the weekend filling out the «New Patients» forms online where I detailed ingredients I have used and what I know I react to prior to my appointment. None of it was mentioned. Also, a nurse was taking notes during the visit and could have had my previous allergy tests faxed over in a matter of minutes to make choosing new products easier.
I drove an hour to this appointment and I was told to try what was recommended and come back in 4 weeks (but can do an allergy test as soon as the following Monday– it would require 3 additional appointments).
P. S. I picked up 1 product from the pharmacy that was suggested and it has ingredients that I mentioned I react to.
I have never left a doctor’s appointment so frustrated. Definitely not coming back.

I’m updating my review and adding a star — Dr. Carqueville reached out to me after I posted my review and I have to say I’m really impressed by her willingness to discuss and try to address my concerns. While I’m not in Chicago anymore and won’t be going back for another appointment, she was genuinely upset that I had such a negative experience. I was able to tell her more about the issues I had during my appointment and she’s taken that feedback to talk to her staff to avoid such issues in the future. She obviously takes her practice very seriously and I can appreciate a doctor who owns up to less than stellar office visits.

Very disappointed by my visit, and will not be coming back.
She BRIEFLY (and I mean very briefly) looked over my acne, and then began prescribing me ointments. I felt like she did not take time to create a good doctor-​patient relationship. Also, she seemed very eager to prescribe and leave ! Including, when I asked her to explain why I had something she seemed annoyed that I was asking questions!
What a frustrating visit. I left more concerned with my acne and frustrated than ever.
I am definitely finding another dermatologist who will take the time to hear my concerns and at least PRETEND to care !

I will not be going back to this dermatologist. I saw them about ²⁄₃ months ago and they didn’t take one second to actually look at my skin and talk to me about my health. Right when she walked in the door she told me what face wash and creams she’d give me. My face has never been so irritated-wouldn’t you want to ask your patient if they sensitive skin? I am seeking dermatology help else where.

I feel like finding Dr. Carqueville was like hitting the dermatologist trifecta.
First — her bedside manner is incredible. She listened in depth, to all of my concerns both in regards to moles and my roseaca, and also about my anti aging and preventative wishes. Her suggestions have always been on the more conservative side, helping me to make educated decisions both about my health and vanity lol.
Second — she’s an artist when it comes to fillers. Since I had my first set of fillers in August, I could not believe the difference in my appearance. Friends and family constantly tell me how great I look. It almost gets a little embarrassing. I have no problem telling people the truth about my decision to get fillers. I have made more than a few converts lol. Looking in the mirror and loving what you see looking back at you is some of the best money I have ever spent. I don’t look «done». Just rested. And about 10 years younger. I have been so pleased with the results, I actually started working out and eating better and have completely changed my lifestyle. This is what excellent dermatology can do for you folks. It’s worth every penny,
Third — I trust her. That one alone is worth it’s weight in Juvederm. She cares. That is evident by her personality and demeanor.
I sincerely can’t recommend her enough.

What a doc! Knowledgable, friendly, professional and downright cool. This practice is obviously ran by people who know what they are doing too, because everyone on staff was great as well.

Professional — Check
Knowledgeable — Check
Excellent Bed Side Manner — Check
Had a skin tag on my eye lid. Had Anxiety. Unilocal saved the day! I found her on Unilocal.
What an amazing & painless experience.
Dr. Jordan Carqueville — continue your magic. You are an absolute medical professional!

Dr. Carqueville and her team are total professionals. Every single person there has been very pleasant and efficient. I went to her to get a fourth opinion on a unsightly keloid scar on my ear from piercings. Previous derms had had conflicting opinions about if and how to remove it. She took one look at it and said that it needed to come off. She has done over 200 keloid surgeries and really knew her stuff. I was very anxious about surgery and she put me right at ease. Six weeks later and you can barely tell I had a lump the size of a grape cut out of my ear! She has the best bedside manner of any doctor I have ever had and scheduling follow-​up appointments has always been a breeze. I cannot recommend Dr. Carqueville enough!

Edit: As an update, I’m updating my review below from 2 to 4 stars. Dr. Carqueville contacted me immediately after this review was posted. She apologized for my experience and explained to me her logic behind prescribing an alternate medication (which totally made sense… I just like to have an extremely thorough explanation… I know many people do not). The fact that she took the time to do this speaks volumes — she really does care about providing quality patient care. If I ever can’t go to my current dermatologist I would definitely give her another try.

Is it odd to say that a doctor’s appointment made your day? Well, because that is exactly what happened today after I met with Dr. Carqueville. I scheduled an appointment with her based on these astounding Unilocal reviews and I couldn’t have been happier!
Everyone from the front desk staff to the MA, Lisabeth (sp?), to Dr. Carqueville herself were extremely friendly and took the time to take care of me. It is important to note that I was their last patient of the day during evening hours. Even then, they were still really patient, accommodating, and sported smiles. I was so impressed! Dr. Carqueville is super sweet, smart, professional, and really considerate about the financial aspect of services. I will be starting several skin treatments with her soon (I previously had consultations with other specialists, but they definitely can’t beat her kindness and genuine nature). I admit that I have a huge girl crush on her and have already started telling my friends about her! Not only is she an excellent doctor, but she is an awesome human being!
Oh btw, I created a Unilocal account just to write this review. :)

I saw Dr. Carqueville for psioriasis and acne that I’ve had since I was 10. I recently ran out of my medication and needed to see my previous dermatologist for a refill… but the wait time for an appointment was over a month.
I am SO happy that I found Dr. Carqueville through Unilocal.I was able to easily make an appointment and filled out all of my paperwork online. Even though I was 15 minutes late (oops), the staff members treated me with respect. She and her medical assistant were attentive when I voiced my concerns and gave me thorough medication teaching.
When the pharmacy didn’t receive one of my prescriptions, Dr. Carqueville talked to me on the phone and resent the prescription right away.
I regret that I wasted my time with my previous dermatologist and wish that I had found The Skin Care Center sooner. I recommend her and her staff!

Dr. Carqueville and her staff were great. Usually at a doctor’s office you have to sit in an uncomfortable office, crowded with people, and waiting for between 30 minutes to an hour. With this doctor, everything was the opposite. The waiting room was pleasant, with bench style seating and a large variety of products to browse through. I also had no trouble scheduling my appointment, and the pre appointment online forms were thorough and quick. We had to wait for about 5 minutes total before seeing the doctor.
Dr. Carqueville was very sweet and friendly, and I felt like she was actually listening to what we said. My brother was having a few skin issues, and Dr. Carqueville evaluated his lifestyle to figure out the root cause of the issues, and had a good explanation of the treatments, both the one performed in office and the one she prescribed. Spoiler alert: DIY wart removal never works… just go to the doctor and save yourself the trouble.
Overall, I will go back to this office whenever I have any skincare issues. The doctor and nurses were great, and genuinely cared about our experience. Highly recommended.

I saw Dr. Carqueville for a cyst I had on my back and she was able to extract it without any problems, even though it was an involved procedure. She has an easy going manner and made me feel very comfortable putting my trust in her and her staff. Happy, my trust was warranted by her great work!
I highly recommend her!

Real talk here. No one likes talking about their dermatologist. It usually makes people think that you have something wrong with your skin or you’re getting some «freshening up» done. It’s embarrassing.
I will SHOUT FROM THE MOUTAINTOPS how much I love Dr. Carqueville.
First off, right from the jump, her staff is lovely. The waiting area is stylish. You feel great walking in there. But that means nothing — she could work in a grain silo and I would come back.
Dr. Carqueville is not at all what you expect. She LISTENS. She’s positive, enthusiastic, and you instantly realize that she’s incredibly knowledgeable. She takes all of your concerns into consideration and walks you through every procedure. She isn’t one of those dermatologists who cuts you off and says, «Well, I have a fail-​proof remedy for this condition.» She WANTS to know your story because she legitimately wants to help you. She works with you, guiding you to a solution — and she has never steered me wrong.
I’ll share two of my more embarrassing skin maladies that Doctor Carqueville has helped me with (out of MANY) so that you know what we’re talking about here.
— Number one. I have hyperhydrosis, meaning I sweat constantly and in great quantities. Now, I am not an injectables kind of girl (no judgement if you are, though). The month before my wedding (in Florida, no less) Dr. C shot my armpits full of Botox so my sweat glands would mind their own business. My wedding pictures are FLAWLESS. Didn’t even hurt.
— Number two. I had a cherry angioma on my butt. A big, red nasty thing that had its own freaking blood supply. Now? My butt is flawless. Well, dermatologically speaking. I could hit the gym.
There are more stories, though they’re more run of the mill face stuff. Everyone I’ve referred to her has loved her. You’ll love her too.