Jose Valle, DDS

My expirence it has alway been really good. I have been a patient for Jose L Valle for 9 years. I had done few extractions which after a completely exam and x ray, the Dr will prescribe medication. I also had cosmetic filling and amalgam. The doctor is always treating me with professionalism and dedication. Now I am going back for temporary crowns and the final crowns. Every time that I call the office I have been taking care of right away. I am really glad to have a dentist that can take of my mouth health and at the same time feel really comfortable

So I went back to give them a second chance because everyone has a bad day right? Maybe it was just me who got it wrong. I will always always try even the worst services twice (at least) to see if it improved. If it had, like any decent person, I would have scratched this review and written another one. Hell I would have even apologized in person to him if he made a better impression then the first or explained how he didn’t catch the cavity! Well I went back today to see if his service changed from the last time I was there and now if I could give a zero star I would.
When I got there there was already one person sitting down and yet I was told that he wasn’t there. That they tried contacting me and the line was busy. Well okay I thought I gave them both my house and cell number but lets assume I didn’t. Still bad service because he said he refused to see me any more. The reason? I went to another dentist since I had an awful pain (root canal!) and this place was too far to walk to that day. And because I wrote a bad review here. Yep that’s right instead of talking with me to find out why I thought his services were not good he hid and made his receptionist (dental assistant?) tell me. How professional ! The receptionist/​dental assistant did not give me a satisfactory response to be honest but even so she was very nice about it and so was the other lady there.
Like I said if he had offered a better quality of care this time I would have changed my review 100% but nope. Pretty rude if you ask me because as a professional he should be worried if someone disliked how he treated them and at least talk to them in person and asked why if that client decided to give him a second chance.
Look at his star rating, look at the other two reviews. I’m not the only one who thought he was rude and seemed so uninterested.

My experience at this dental office was pretty horrible. Now that I’m not a patient, I continue to have a bad experience. I requested my xrays, in whichever form is legal to attain them, three different times (two via phone and one from my current dentist’s office) and I have been unable to get them. I don’t know what the delay is or why they are giving me the runaround. They said they could call me tomorrow, but then again why didn’t they call me the first time I asked for them!!!

Maybe it’s just me… but I thought this dentist was horrible, just horrible. First off, he tried to rip me off and say I had a million cavities, I later went to another Dentist who told me my teeth were perfectly fine… no cavities at all. He did however manage to fill in two of my teeth, but it was the worst experience in the world. I’m not familiar with anastesia so I can’t say why, but what happened this time was really strange. He used anestesia to numb my tooth before he started drilling but the anestesia squirted onto my tonge and burned it… yes, burned it (about half of it). I didn’t have any taste buds left and was a dead piece of meat. Thankfully after about 2 weeks, I started to get some feeling back into it. When I told him about it, he said that what happened to me was impossible to happen. WTF!!! So I just made up what I felt on my tongue? Weirdo, never went back to him